See all properties

Aquastar Hotel & Apartments

3.5 star property
Beachfront hotel with restaurant, near Costa Maya Port

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aquastar Hotel & Apartments

Premium bedding, in-room safe, desk, free WiFi
Exterior
Flat-screen TV
Balcony view
Premium bedding, in-room safe, desk, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Concierge services
  • Tour/ticket assistance

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • 2 outdoor pools
  • Snack bar/deli
The price is RM547
RM622 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premium Apartment, 2 Bedrooms, Sea View

Premium bedding, in-room safe, desk, free WiFi

Premium Apartment, 2 Bedrooms, Sea View

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
2 bedrooms
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds

Premium bedding, in-room safe, desk, free WiFi

Superior Quadruple Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Apartment, 2 Bedrooms

Premium bedding, in-room safe, desk, free WiFi

Premium Apartment, 2 Bedrooms

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
2 bedrooms
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, No Windows

Premium bedding, in-room safe, desk, free WiFi

Standard Room, 1 King Bed, No Windows

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Partial Sea View

View from room

Superior Room, 1 King Bed, Partial Sea View

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
In-room safe
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room, Private Pool, Ocean View

Premium bedding, in-room safe, desk, free WiFi

Exclusive Room, Private Pool, Ocean View

Highlights

Private pool
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Bedroom, Bathtub, Oceanfront

Jetted bathtub

Premium Room, 1 Bedroom, Bathtub, Oceanfront

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Jetted bath
Private bathroom
Rainfall showerhead
Shower/bath combination
Free bottled water
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, free WiFi

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Partial Sea View

Premium bedding, in-room safe, desk, free WiFi

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, desk, free WiFi

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive

Premium bedding, in-room safe, desk, free WiFi

Room Executive

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Room Superior With View

Premium bedding, in-room safe, desk, free WiFi

Room Superior With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom Apartment Superior

Premium bedding, in-room safe, desk, free WiFi

2-Bedroom Apartment Superior

  • Sleeps 6
  • 1 Single Sofa Bed, 1 Double Bunk Bed, 1 Double Bed and 1 King Bed

View all photos for Suite With Ocean View

Premium bedding, in-room safe, desk, free WiFi

Suite With Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Matan Ka'an hotel By Guruhotel

Pool
Airport transfer
Pet-friendly
Free WiFi
8.4 out of 10, Very good, (636)
The price is RM418
RM510 total
includes taxes & fees
24 Dec - 25 Dec
Matan Ka'an hotel By Guruhotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carretera Mahahual, Xcalak Km 0.5, Mahahual, QROO, 77728

What's nearby

  • Mahahual Beach - 1 min walk
  • Mahahual Lighthouse - 5 min walk
  • Costa Maya Port - 19 min walk
  • Maya Water Park - 5 min drive
  • Maya Chan Beach - 35 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 131 min drive

Restaurants

  • ‪The Krazy Lobster - ‬6 min walk
  • ‪Tequila Beach Club - ‬1 min walk
  • ‪Blue Kay Mahahual - ‬1 min walk
  • ‪Yaya Beach - ‬11 min walk
  • ‪Blue Bay Beach Club - ‬1 min walk

About this property

Aquastar Hotel & Apartments

Aquastar Hotel & Apartments puts you a short five-minute drive from Mahahual Beach and Costa Maya Port. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Mediterranean hotel include a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, French, Spanish

At a glance

Hotel size

  • 23 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach
  • Ecotours
  • Boat tours
  • Fishing
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Bike hire
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 2 outdoor pools
  • Mediterranean architecture

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

Freshen up

  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Pets are allowed for an extra charge of MXN 498 per pet, per stay

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Aqua Star Hotel Apartments
Aquastar & Apartments Mahahual
Aquastar Hotel & Apartments Hotel
Aquastar Hotel & Apartments Mahahual
Aquastar Hotel & Apartments Hotel Mahahual

Frequently asked questions

Does Aquastar Hotel & Apartments offer free cancellation for a full refund?
Yes, Aquastar Hotel & Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aquastar Hotel & Apartments?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Aquastar Hotel & Apartments?
Yes, pets are welcome. There's a charge of MXN 498 per pet, per stay.
What are the check-in and check-out times at Aquastar Hotel & Apartments?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Aquastar Hotel & Apartments and nearby?
Have fun with on-site activities such as fishing and boat tours. Additional recreation on-site includes ecotours. Aquastar Hotel & Apartments also has 2 outdoor pools.
Are there restaurants at or near Aquastar Hotel & Apartments?
Yes, there's an on-site restaurant.
What's the area around Aquastar Hotel & Apartments like?
Aquastar Hotel & Apartments is a short 1-minute walk from Mahahual Beach and 19 minutes' walk from Costa Maya Port.

Aquastar Hotel & Apartments Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Francis, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great service, the staff are friendly and helpful! The building can do with maintenance and new sheets and towels but overall it’s a nice hotel.
Gladys, 2-night trip
Verified Expedia guest review

4/10 Fair

The property looks nice outside. It’s the interior that needs a lot of TLC. No closet, No luggage rack, towers & sheets are old, dirty, stained. The restaurant is good
Angelica, 4-night romance trip
Verified Expedia guest review

6/10 Good

Not so good
Manuel adolfo, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

CARLOS, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Excelente lugar, el hotel hermosos, la gente súper atenta y el servicio muy muy bueno
Othon, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

So far so goos
I did not get hot water for the shower, but at least the water was no cold. The water smell strange. Everything else was good.
Jose Antonio, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco J Gazca, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Alex, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, clean,great service we live the pool
Sandra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

We had a good stay at the Aquastar hotel. However, the water coming out of the tap of the Jacuzzi (the main reason for chosing the hotel) obviously comes out of the sea more or less uncleaned and therefore was brownish and smelled like seaweed making it uncomfortable to use. Also the beach was full of seaweed and smelled accordingly. While the natural phenomenon is of course not the hotel's fault, not cleaning the site (as opposed to other parts of the beautiful beach) is. The hotel and room themselves have been clean and the staff superfriendly. Nicer beach areas are easily walkable.
Verified Expedia guest review

8/10 Very good

María elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location - loved the jacuzzi.
4-night trip
Verified Hotels.com guest review

4/10 Fair

Todo está en remodelación. Elegí la propiedad y pague un poco más por que tiene alberca y la alberca estaba en mantenimiento. Pague un poco más por una mejor habitación y la habitación estaba en mantenimiento. Tienen una “alberca” en el roof, pero no es una alberca, es un mini jacuzzi. Se ve que quieren mejorar, pero la realidad es que no deberían anunciar cosas que no tienen o están en mantenimiento. El área de la playa está bien, solo si les falta limpiar un poco a la orilla de la playa, pues incluso encontramos un traje de baño y una loza. El personal es muy amable y los desayunos están muy bien servidos.
Verified Expedia guest review

8/10 Very good

Buen hotel. No volvería a Majagual pues los precios de comoda y diversión están infladísimos debido a los cruceros que llegan todos los días
Juan David Acosta, 3-night trip
Verified Expedia guest review

8/10 Very good

Diana Laura, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed the hotel so much that we extended our stay!
Glenda, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Jorge, 4-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel is in a good location. Aquastar is lacking securable bathroom sliding door locks, no mini refrigerator in a room that has a private mini pool, only 2 bathroom towels, hard mattress, no bed blanket, no bathroom a/c or fan, no shampoo, soap or hair dryer, very basic main door lock without deadbolt, private and main pool tiles coming off floors/walls, no shower curtain. I realize this hotel isnt the Ritz but it lacks in every way other than its nightly price.
John, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Busquen más opciones
La atención del personal de la recepción es el mínimo obligatorio. El último día se descompuso el A/C y no se arregló ni nos ofrecieron una solución, por lo que no pudimos dormir por la humedad y el calor. Lamentablemente no hay oferta de muchos hoteles. Pero esto se compensa con la calidez y amabilidad de la gente de Mahahual.
Carlos Eduardo, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Arturo Javier, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
Esau, 2-night family trip
Verified Expedia guest review

2/10 Poor

Gene, 1-night trip
Verified Expedia guest review

6/10 Good

Radiance, 3-night trip
Verified Hotels.com guest review