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Up Hotel

3.0 star property
Central hotel with bar/lounge, connected to the convention centre, near Spaccanapoli

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Up Hotel

Exterior
Property entrance
Premium bedding, down duvets, pillow-top beds, desk
Point of interest
Point of interest

Reviews

6.8 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Babysitting
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is RM285
RM347 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Quadruple Room

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Single Room

View from room

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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Pet-friendly
Free WiFi
Air conditioning
24/7 front desk
9.4 out of 10, Exceptional, (198)
The price is RM347
RM415 total
includes taxes & fees
21 Nov - 22 Nov
H22 Hotel
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About the area

Map
Via Cesare Rosaroll, 4, Naples, Napoli, 80139

What's nearby

  • Spaccanapoli - 6 min walk - 0.6 km
  • Naples Underground - 15 min walk - 1.3 km
  • Naples National Archaeological Museum - 2 min drive - 1.6 km
  • Piazza del Plebiscito - 3 min drive - 3.4 km
  • Port of Naples - 5 min drive - 4.5 km

Getting around

  • Naples International Airport (NAP) - 5 min drive
  • Naples (INP-Naples Central Rail Station) - 6 min walk
  • Naples Central Station - 7 min walk
  • Montesanto Station - 29 min walk
  • Principe Umberto Tram Stop - 1 min walk
  • Garibaldi Tram Stop - 3 min walk
  • Ponte Casanova Ist. Sogliano Tram Stop - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pasticceria Eredi Carraturo - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Mimì alla Ferrovia - ‬2 min walk
  • ‪È pronto o mangià - ‬3 min walk
  • ‪Pizzeria Vincenzo Costa SRL - ‬3 min walk

About this property

Up Hotel

Up Hotel is only 2.7 mi (4.4 km) from the airport and offers a shuttle. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Spaccanapoli and Naples National Archaeological Museum are a short five-minute drive away. Public transportation is only a short walk: Principe Umberto Tram Stop is steps away and Garibaldi Tram Stop is 3 minutes.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 2:30 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Thursday (7:00 AM - 8:00 PM) and Friday - Sunday (7:00 AM - 11:00 PM)
  • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 1 year old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 262 ft (EUR 20.00 per day)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Winery tours nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10.00 for adults and EUR 7.00 for children
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 20.00 per day (262 ft away)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Up Hotel Hotel
Up Hotel Naples
Hotel NaplesItaly
Up Hotel Hotel Naples

Frequently asked questions

Does Up Hotel offer free cancellation for a full refund?
Yes, Up Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Up Hotel?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Up Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Up Hotel?
Check-in start time: 2:30 PM; check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Up Hotel and nearby?
Recommended spots to visit include Spaccanapoli (6-min walk) and Naples Underground (15-min walk), along with Naples National Archaeological Museum (1.1 mi) and Port of Naples (1.4 mi).
What's the area around Up Hotel like?
Up Hotel is in Naples City Centre, a short 5-minute drive from Naples International Airport (NAP) and 6 minutes' walk from Spaccanapoli.

Up Hotel Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Hugues, 2-night trip
Verified Hotels.com guest review

6/10 Good

Enzo, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Esther, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful views of Naples from the 5th floor. Front desk staff very helpful. Easy short walk from train station.
thomas, 2-night trip
Verified Hotels.com guest review

2/10 Poor

WILLIAM, 1-night trip
Verified Expedia guest review

2/10 Poor

First of all I have problem with the check in. The bathroom was not clean at all. The bed do not have conforter. After paying a night with breakfast included the enploy request more money. Absolutly I dont recomend this hotel. I have been used expedia for 10 years and this is the worst experience that I had.
Pedro, 1-night trip
Verified Expedia guest review

8/10 Very good

Birgitte, 1-night trip
Verified Hotels.com guest review

2/10 Poor

A bad hotel
Staff are friendly, but unfortunately the hotel is abysmal. The lift was something out of the fifties. The sink in the bathroom had an automatic plug which was always in down position so you could not have running water. Reception was only open from 12 o'clock +. So if you wanted anything, tough.
Robin, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Walking distance to trains. Area around hotel is very busy.
Stephanie, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

maria rosaria, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Im not very picky but the shower did not drain it was sheets where dirty
Anthony, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The location is very scary but you will get used to it, lol. Local people are very helpful. I would recommend this hotel to everyone, staff was nice, breakfast buffet was good, just the location :(.
Jarmila, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel reception closes at 8pm which is useless if you arrive after 9:30pm. Unpleasant staff and unapologetic. Would not recommend
7-night trip
Verified Expedia guest review

10/10 Exceptional

Good value for money
The hotel itself is good and is excellent value for money. The staff are friendly and helpful. Unfortunately, the area is only good due to location - short walk to Garibaldi train station, so convenient for onward journey or short stay.
Anna, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Clean Hotel in a Dirty Part of Naples
The hotel was good with comfortable bed and was clean. Breakfast was okay. No one on the staff was particularly friendly. Internet did not work in the rooms (all rooms on the 5th Floor, BTW) -- when I told the desk, I got a "It isn't working. Well, it works down here in the lobby. Just use it here". Over the entire 4 day stay, they made no effort to fix the internet problem in the rooms. Also, this part of Naples is very dirty -- lots of garbage on the streets. Good for use as a base of operations to visit more pretty places like Sorrento, Amalfi Coast & Pompeii.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel Prati on the signs!!!
The area is not great. The hotel name is actually Hotel Prati and was very confusing trying to find it.
Tara-Jane, 5-night romance trip
Verified Hotels.com guest review

6/10 Good

Location of hotel in an undesirable area
The overall rating was okay, however, it should be noted that the location is not the safest area. Unfortunately, not far from the hotel (virtually across the road) we had two incidents. In the space of a minute two attempts where made to take our belongings. I was with my husband and before we knew it the second attempt resulted in myself being grabbed and pushed to the ground. I pulled the muscles in my neck and arms, as well as, bruising the bone on my elbow and as I knocked my head on the ground I ended up with a bump on the head. People did eventually come to see if we were okay and a lovely lady called the police off the side of the road. Dusk was coming so we had to stay the night. As we did not feel safe, we did not stay for the full duration of our visit and we were able to find alternative accommodation in Sorrento.
Fiona, 4-night trip
Verified Expedia guest review

2/10 Poor

Stay away!
This hotel is a DIVE! The photos on line are a joke compared to reality. The facility does not look like it has been updated since the 1950s. Missing electric covers, dirty walls, bed was two twins of different sizes shoved together. I would have walked as soon as I saw the room but it was late and everything was booked because of holiday. I slept on top of the sheets because I was worried about bed bugs. The TV was a 12" monitor. This place was worse than gross. I will be asking for my money back because the photos of the room was a deliberate attempt to deceive. The neighborhood around the hotel is way scary; we locked the door and stayed in Stay way from this place.
Verified Hotels.com guest review

8/10 Very good

helena, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Uberley, 1-night trip
Verified Hotels.com guest review

6/10 Good

Gute Lage, nah am Bahnhof Garibaldi und Zentrum, alles zu Fuß erreichbar.. Man muss die Registrierung einen Tag vorher machen und kann dadurch auch nachts anreisen. Das Hotel ist durch WhatsApp gut zu kontaktieren. Haben uns das Taxi zum Flughafen bestellt. Das Frühstück ist gut, kleines Buffet aber ausreichend. Das Zimmer ist in Ordnung, das Bad naja könnte saniert werden. Für unseren Kurztrip war das Hotel in Ordnung.
Barbara, 3-night family trip
Verified Expedia guest review

4/10 Fair

Essenziale,ottima la posizione
Giulia, 2-night family trip
Verified Expedia guest review

8/10 Very good

Close to Central station -best aspect
I enjoyed my stay but the pictures of the hotel could be more accurate since it seemed like a service hotel and not a self-service apartment type of hotel. Also the location is not close to any restaurant except MiMi which was excellent but expensive. The counter personnel was very friendly and the breakfast was very good.
Dae Ryun, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tutto bene, Posizione comodissima per tutti mezzi di trasporto ed anche per spostamenti a piedi . Peccato Il temporaneo disservizio dell’ascensore nell'intero periodo di pernottamento , considerando i 5 piani di ripide scale……
Fulvio, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Deludente perché: tranne la camera che era pulita e gradevole anche se con una macchia di muffa sotto il condizionatore il resto lascia a desiderare…… La struttura è all’interno di un palazzo un po’ trascurato vecchio e sporco; La reception c’è solo in fasce orarie indefinite e l’ingresso viene gestito con dei messaggi whatsapp fornendo delle password; La sala colazione indecente e la colazione pessima di bassissima qualità; Infine l’accoglienza non qualificata.
gaetano, 2-night family trip
Verified Expedia guest review