Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
Upmarket beachfront property with spa, near Xenses Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Water park
Water park
10 outdoor pools, pool umbrellas, pool loungers
11 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 11 restaurants and 2 poolside bars
  • 14 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 10 outdoor pools
  • Free airport shuttle
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free use of bicycles

Feel at home (6)

  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on-site
  • Sofa bed
  • Private bathroom
  • Separate bedroom
The price is RM3,399
RM4,121 total
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 25 of 25 rooms

Room, Oceanfront (Swim-up Adults)

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Sofa bed - single
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room (Swim-up)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite River

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 61 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite River Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Suite River Spa Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Suite Garden Spa Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite Spa Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite Adults

Highlights

Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite Garden

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Oceanfront (Adults)

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, Oceanfront

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite With River View

  • River view
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Suite Superior With Sea View

  • Sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Luxury With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Junior With River View

  • River view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Premium With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Suite Luxury With River View

  • River view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite With Garden View

  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 King Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Premium With River View

  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xenses Park - 15 min walk
  • Xcaret Eco Theme Park - 19 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km
  • Free airport shuttle

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

At Hotel Xcaret Mexico - All Parks / All Fun Inclusive, you can spend time at the beach getting a beach massage, plus you'll only be a five-minute drive from Xplor Theme Park and Xcaret Eco Theme Park. 10 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, Ayurvedic treatments and hydrotherapy. CHIBALI, one of 11 restaurants, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a free airport shuttle and a 24-hour fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkelling

Land activities

Children's club

Entertainment

On-site entertainment and activities

Languages

English, French, Italian, Korean, Spanish

At a glance

Hotel size

  • 900 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*

Pets

  • Pets allowed (dogs only, up to 10 kg per pet)*
  • Service animals welcome

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Free airport shuttle on request (available 24 hours a day)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–noon
  • 11 restaurants
  • 14 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Water slide
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Outlet covers
  • Pushchair

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Kayaking
  • Canoeing
  • Shopping
  • Pool table
  • Fishing
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • 10 outdoor pools
  • Designer shops on-site
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Water slide
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Lift
  • Lift door width (centimetres): 119
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 102

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Single sofa bed
  • Premium bedding
  • Pillow-top mattress
  • Day bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

CHIBALI – Overlooking the pool, this family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available.
LA CANTINA – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
XIN GAO – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
LA TRAJINERA – This beachfront restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Xcaret Mexico All Inclusive
Hotel Xcaret Mexico All Fun Inclusive
Hotel Xcaret Mexico All Parks / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive offer free cancellation for a full refund?
Yes, Hotel Xcaret Mexico - All Parks / All Fun Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, there are 10 outdoor pools and a children's pool.
Are pets allowed at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, dogs are welcome, with a maximum weight of 10 kg per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Hotel Xcaret Mexico - All Parks / All Fun Inclusive and nearby?
Have fun with on-site activities such as kayaking, rowing and fishing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. Hotel Xcaret Mexico - All Parks / All Fun Inclusive also has 2 swim-up bars, 2 poolside bars and a 24-hour fitness centre, as well as a sauna, an arcade and a garden.
Are there restaurants at or near Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, there are 11 on-site restaurants, featuring beachfront dining, Mexican cuisine and pool views.
What's the area around Hotel Xcaret Mexico - All Parks / All Fun Inclusive like?
Hotel Xcaret Mexico - All Parks / All Fun Inclusive is located on the waterfront, a short 19-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very good

ruben, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Taeseok, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Javier, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Veronica, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Joaquin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It was absolutely amazing!
Roxana, 2-night romance trip
Verified Expedia guest review

6/10 Good

Yvette, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Best resort in Quintana Roo the staff is friendly makes you feel like family
Jose, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Leo Oziel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding services!
Claudia Faviola Bejarano, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Joan, 7-night trip
Verified Expedia guest review

8/10 Very good

Property is great as usual. However I did notice a decline in service at all levels but particularly the front desk and people that greet you. I realize they may be overwhelmed with crowds but they are the first customer service experience for visitors.
Laura, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended xcaret for a family vacation. The parks were all amazing. Many dining choices for all. The staff was exception. From checkin with Lois Miguel, who took so much time with us to go over the resort and dining options. Citlaly at the excursions desk was extremely helpful and helping us change and add reservations to the parks and monuments. If you want good food, adventure and relaxation this is a must stay resort.
Pooja, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Xcaret Mexico its awesome
It was a great experience to stay on Xcaret Mexico hotel, all can i say its… the best hotel in Mexico, My wife loved it, we went to celebrate her Birthday. And we can’t wait to go back.
Raul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Free park tickets are great
Songtao, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jesus, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing all inclusive hotel.
Tie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

In love cannot wait to go back
Elizabeth, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Will be visiting again.
Alfredo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved that the park entrances were included.
Adrianna, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Really beautiful and lots of pools. Staff are friendly. My only wish is can offer a little bit more food variety
Xinyi, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Shayna, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel completely exceeded our expectations. Beautiful place and would definitely revisit again!
Argelia, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Rachelle, 1-night trip
Verified Expedia guest review