2/10 Poor
14 February 2019
They have a nice pool. The local staff was very friendly and helpful. The new lady who claimed to be the manager was terrible. She is very good at lying to customers. On our first night, we asked her to find us a taxi because we had a flat tired. She told me that she will let us negotiate with the taxi driver. Then she went behind my back to tell my husband that the taxi will cost us 30.000 Ar. The Air conditioning was not working in our room. They moved us to a different room. There was no hot water during our first night. The lying manager told us that it is the hot season, so not hot water. Finally the let us have it. The place was empty, so they want to gauge anyone who comes. Very disappointing. How can you be a manager if all you do is lying to customers? We stayed there last year, it was better. This time, very bad. Not going back there for sure :(
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3-night family trip
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