The owner was very nice and tried her hardest to speak English which she didn’t have to do but was very appreciated. The room was beautiful, very traditional and really gave us an authentic Japanese experience. The only issues were it was inaccessible for those with disabilities, there’s not really ramps in ikoma, at least the route we took, we also has to walk down stairs to get to our room, there wasn’t an elevator. The only other thing was that we had a basement 2 room, which wasn’t bad but the door to our room was lockable only from the outside of our room, thus if someone locked us in, there is no way for us to get out which can be a little scary and sort of a fire hazard. Other than that it was great.