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Lock & Key Hotel

4.0 star property
Relax in style at this upscale hotel near Royal Albert Dock. Enjoy top-notch service from friendly staff while you unwind with great food and drinks.

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Photo gallery for Lock & Key Hotel

Premium bedding, in-room safe, desk, blackout curtains
Front of property
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Lobby
In the heart of Liverpool, Lock & Key Hotel offers a warm welcome with a coffee shop, bar, and restaurant. Connect to WiFi and enjoy concierge services that make your stay extra special. Previous guests rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Front desk safe
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Television
  • Daily housekeeping
  • Blackout curtains
  • Premium bedding
  • Off-site parking available
  • Free toiletries
The current price is RM256
RM308 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Spacious Double/Twin

Premium bedding, in-room safe, desk, blackout curtains

Spacious Double/Twin

Highlights

Heating
Smart TV
Blackout curtains
Premium bedding
Electric kettle
Daily housekeeping
Laptop-compatible safe
Desk
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Cozy Double

Premium bedding, in-room safe, desk, blackout curtains

Cozy Double

Highlights

Heating
Smart TV
Blackout curtains
Premium bedding
Electric kettle
Daily housekeeping
Laptop-compatible safe
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double/Twin

Premium bedding, in-room safe, desk, blackout curtains

Standard Double/Twin

Highlights

Heating
Smart TV
Blackout curtains
Premium bedding
Electric kettle
Daily housekeeping
Laptop-compatible safe
Desk
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Lobby lounge

The Resident Liverpool

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
9.8 out of 10, Exceptional, (1363)
The price is RM224
RM268 total
includes taxes & fees
24 Mar - 25 Mar
The Resident Liverpool
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About the area

Map
15-17 Duke Street, Liverpool, England, L1 5AP

What's nearby

  • Liverpool ONE - 1 min walk
  • Cavern Club - 9 min walk
  • Royal Albert Dock - 9 min walk
  • The Beatles Story Museum - 11 min walk
  • Liverpool Pier Head Ferry Terminal - 15 min walk

Getting around

  • Liverpool (LPL-John Lennon) - 16 min drive
  • Manchester Airport (MAN) - 40 min drive
  • Chester (CEG-Hawarden) - 57 min drive
  • Liverpool Central Station - 7 min walk
  • Liverpool James Street Station - 10 min walk
  • Liverpool Lime Street Station - 11 min walk

Restaurants

  • ‪Thoughtfully Cafe Liverpool - ‬4 min walk
  • ‪The Red Lion - ‬3 min walk
  • ‪Côte - ‬4 min walk
  • ‪The Vibe - ‬4 min walk
  • ‪Alberts Schenke - ‬2 min walk

About this property

Lock & Key Hotel

Lock & Key Hotel puts you in a great location, within a short 10-minute walk of Liverpool ONE and Royal Albert Dock. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Cavern Club and The Beatles Story Museum are within a 15-minute walk. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 40-inch Smart TV

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

On-site venue – restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool

Frequently asked questions

Does Lock & Key Hotel offer free cancellation for a full refund?

Yes, Lock & Key Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lock & Key Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Lock & Key Hotel?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Lock & Key Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Lock & Key Hotel?

No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (15-min walk) and Mecca Bingo (10-min drive) are both nearby.

Are there restaurants at or near Lock & Key Hotel?

Yes, there's an on-site restaurant.

What's the area around Lock & Key Hotel like?

Lock & Key Hotel is in Ropewalks, a short 7-minute walk from Liverpool Central Station and 9 minutes' walk from Royal Albert Dock.

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Lock & Key Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Cosy hotel in excellent central Liverpool location
Cosy hotel in excellent location for central Liverpool. The staff were really helpful and welcoming, the room was comfortable but the shower wasn't very powerful and tended to leak out of the shower base which could get annoying if staying longer than a couple of days.
2-night trip

10/10 Exceptional

Great location
Perfect location for city centre, less than 5 minute was to John Lewis. Always a warm welcome and perfect breakfast.
Maria, 1-night trip

10/10 Exceptional

Great Stay
Really nice stay for one night to visit family in Liverpool. Overall, the hotel offered exceptional value for money and I'd not hesitate to return in future.
Peter, 1-night trip

6/10 Good

Good value
Pros- the staff were very friendly and overall for the price paid the room it was good value. Great location. Cons - the room was tired looking and the bathroom was tiny. It was not water tight meaning the room did smell of damp
Danny, 2-night trip

8/10 Very good

Good value for one night
This place is good for a pitstop / one night or so. Check in staff were lovely, hotel & room were nice and warm in the winter. As a solo female traveller, the hotel also felt very safe. My room was good for the price, but a couple of added details could have made it great. A bedside lamp so that there was more option than just the ceiling light would be great, and looking at the shower drainage system which is slow - the shower is more of a wet room and the floor could flood easily.
JENNIFER, 1-night trip

8/10 Very good

Great Hotel, will be back
Check in was easy, room 202 is big, the small heater in the corner doesnt really warm the room, so a bit on the cold side. Windows could do with soundproofing as the sound from outside is very audible, didnt really bother us but my bother others. Bathroom is well equipped and large with underfloor heating. The full Lock & Key full breakfast is delicious and worh every penny. The hotel is situated perfectly, 2 minutes from Liverpool One shopping area, 2 minutes from the Albert docks and 15 minutes from the Empire Theatre.
Graham, 2-night trip

8/10 Very good

Will be back….yet again!
Fab returning visit. Will be back. Location is incredible with good staff vibe. Lovely room too
Fraser, 1-night trip

10/10 Exceptional

Really nice place to stay, very central and nice for a little get away x
Rachel, 2-night trip

10/10 Exceptional

Lovely hotel, great spot, friendly down to earth staff,Sunday roast one of the best I've ever had, would definitely recommend to all
Lewis, 3-night trip

10/10 Exceptional

Loved our stay
Wendy, 2-night trip

10/10 Exceptional

Lovely friendly hotel. Would happily stay again.
Simon, 2-night trip

10/10 Exceptional

lovely hotel, very friendly staff in the hotel and the bar, couldnt do enough for you, great location, cool part of town away from the usual idiots, recommendations for dinner in a near by market which was amazing!
Tom, 1-night trip

6/10 Good

Pros: Friendly staff, comfy rooms, amazing location very central. Cons b: noise issues from party-goers who kept me awake for one hour in the night, I know it's not the hotels fault but maybe they can ask guests to be quiet after a certain time or not let young groups all stay in one room No lift and shower is open so wets the entire bathroom
Elizabeth, 1-night trip

10/10 Exceptional

Staff were so friendly and welcoming and really makes the hotel comfortable. Great location and a relaxed atmosphere.
Carly, 3-night trip

10/10 Exceptional

Great location
We had a two night stay in this hotel , it was all really nice, a lovely cosy bar and so close to everything, staff were lovely , I would not hesitate to stay here again if I was to return to Liverpool which hopefully I will 🙏
Maureen, 3-night trip

10/10 Exceptional

Excellent hotel, clean and friendly staff

10/10 Exceptional

The staff was really nice. The breakfast excellent egg Benedict.
yasmine, 2-night trip

10/10 Exceptional

Lovely hotel
I think this is the best bed I’ve ever slept in! Room was lovely. Clean, good temp, easy to locate. Staff were really helpful and friendly. Hotel is in a great location and a super price for a last-minute stay over.
Rachael, 1-night trip

8/10 Very good

Great stay.
Lovely hotel and staff. Rooms were comfy and clean. Great location.
Pete, 1-night trip

6/10 Good

Fine
The location is good and the staff are friendly. The decor is nice but tired. The shower ran cold and tv didn’t work. The windows looked out onto brick walls. It’s fine for one nights stay.
Laura, 1-night trip

10/10 Exceptional

Great hotel great breakfast great service the bar boutique is excellent the service in there is fantastic the rooms are great easy access to Liverpool and parking just round the corner is so easy to get to the hotel with your luggage
Andrew, 3-night trip

10/10 Exceptional

Great hotel, in a good location right near L1 Lovely staff, clean room and good bar. I would definitely recommend!
Emily, 1-night trip

10/10 Exceptional

Favourite place to stay in Liverpool
Great room - good service and good value
Elizabeth, 1-night trip

10/10 Exceptional

Lovely stay but could do with putting the prices on the breakfast menu so that you don't get a shock when you pay.
Trudy, 1-night trip

10/10 Exceptional

Very well located to reach the docks, museums and other tourist attractions. Clean and quiet, very nice staff. Really great for a long weekend away.
Gloria, 4-night trip