The White Hotel Pyeongchang offers a great location, putting you within a short 10-minute walk of Phoenix Park Ski Resort. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby sledging.
Languages
Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Spanish, Thai
At a glance
Hotel size
518 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 7 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Travelling with children
Local/corner shop
What to do
Ski runs nearby
Sledging nearby
Services
Front desk (limited hours)
Accessibility
Lift
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning and heating
What to enjoy
Heated floors
Freshen up
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of KRW 30000 per pet, per night
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property does not permit cooking on the premises.
Also known as
The White Pyeongchang
The White Hotel Pyeongchang Hotel
The White Hotel Pyeongchang Pyeongchang
The White Hotel Pyeongchang Hotel Pyeongchang
Frequently asked questions
Does The White Hotel Pyeongchang offer free cancellation for a full refund?
Yes, The White Hotel Pyeongchang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The White Hotel Pyeongchang?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 7 kg per pet. There's a charge of KRW 30000 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The White Hotel Pyeongchang?
Yes, there's free self parking.
What are the check-in and check-out times at The White Hotel Pyeongchang?
You can check in starting at 3 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at The White Hotel Pyeongchang and nearby?
Have fun with nearby winter activities such as sledging and skiing.
What's the area around The White Hotel Pyeongchang like?
The White Hotel Pyeongchang is a short 5-minute walk from Phoenix Park Ski Resort and 8 minutes' walk from Phoenix Blue Canyon.
The White Hotel Pyeongchang Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
4 October 2024
INKUN
INKUN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Enjoyed 2 night stay in Terrace (Double) room with family. Clean place right in the nature, close proximity to attractions in surrounding area. Highly recommend!
Jeehee
Jeehee, 2-night family trip
Verified Expedia guest review
8/10 Very good
16 July 2024
Staff are covered all negative elements of staying. Special thanks to Ms. Kwon at the reception. We had to change our reservation and she was very helpful, patient and so nice.
John
John, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 February 2024
Great stay, did not disappoint
Jesse
Jesse, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
8 January 2024
We previously stayed at The White Hotel in 2019 and loved it. We knew the White Hotel will be undergoing renovations and there will be reduced facilities. The apartments themselves are still beautiful with comfortable beds and terrific showers. However, the kitchens in the apartments only had 3 mugs and 3 glasses. No plates, bowls, cutlery, microwave, tea-towels or dish-washing detergent which is unacceptable as the restaurant and bakery were closed. We couldn't convince staff to provide these. Also, there was no shuttle bus to the Phoenix ski resort unlike previous years.
Susan
Susan, 4-night family trip
Verified Wotif guest review
10/10 Exceptional
2 January 2024
Zhi Xun
Zhi Xun, 3-night trip
Verified Expedia guest review
8/10 Very good
1 January 2024
GINALYN
GINALYN, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 June 2023
Great value for money. Probably best ever. Room is bigger than I expected and building was biggest then I expected. Loved No-man continent store. However, it is a big regretful that all other facilities (Restaurants, Gym ) are not open yet. But considering price, it is fare and make sense.
Kyoungshin
Verified Expedia guest review
10/10 Exceptional
17 June 2023
Reasonable Rate
Myungki
Myungki, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 May 2023
Ann
Ann, 2-night trip
Verified Expedia guest review
8/10 Very good
10 May 2023
Jane
Jane, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 February 2022
Great hotel for snowboarding trip
Good clean hotel, check in kind of wild with lots of people but other than that great hotel
Youngchae
Youngchae, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 January 2022
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2021
Excellent!
The terrace suites are accurately depicted in the hotel pictures. Very clean and everything was brand new. There is a shuttle bus to the ski resort that runs every 30 mins. Overall, fantastic stay and experience.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2021
Sangsun
Sangsun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 June 2021
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
4 January 2020
I booked for 4 people but was given futon for 3 people. Requested for an additional 1 futon but was told need extra charges. Found this unwelcomed and unreasonable. Hotel also did not provide water dispenser.
Hope the hotel management can look into the matter.
Other than that, others are good
CHANG
CHANG, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2019
mazing places
amazing places!!!
DOW
DOW, 2-night family trip
Verified Hotels.com guest review
6/10 Good
16 December 2019
Hotel seems to be in progress of renovation. Housekeeping just slightly above average
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
11 December 2019
Clean and quiet environment to stay.
Good breakfast in term of selection and quality
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
15 November 2019
Stephany
Stephany, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 May 2019
Great hotel, new and quiet
Lucas
Lucas, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
23 February 2019
We weren’t allowed to use the cooktop in the hotel room kitchen so we weren’t able to cook like we had planned.