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Hotel Umu

3.0 star property
Santarém hotel with spa and bar/lounge

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Photo gallery for Hotel Umu

Reception
Lobby sitting area
Balcony
In-room safe, desk, free cots/infant beds, free WiFi
Front of property
Nestled in a serene setting, Hotel Umu offers an unforgettable retreat. Treat yourself to a rejuvenating spa experience with aromatherapy and body treatments or indulge in the free breakfast buffet on the sun-kissed terrace. With business-friendly amenities like WiFi and meeting rooms, guests can stay connected while they unwind.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Spa
  • Free breakfast
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Bar/lounge
  • Room service
  • Business centre
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is RM381
RM404 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Single Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Deep-soaking bath
Hairdryer
Bidet
Private bathroom
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Deep-soaking bath
Hairdryer
Bidet
Private bathroom
Cable channels
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Single Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Single Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Deep-soaking bath
Hairdryer
Bidet
Private bathroom
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, free cots/infant beds, free WiFi

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Deep-soaking bath
Hairdryer
Bidet
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

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includes taxes & fees
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About the area

Map
Avenida Bernardo Santareno, Santarém

What's nearby

  • Convento de São Francisco - 15 min walk - 1.3 km
  • Igreja da Graca - 4 min drive - 2.4 km
  • Torre das Cabacas - 4 min drive - 2.4 km
  • CNEMA - 4 min drive - 3.8 km
  • Portas do Sol - 4 min drive - 2.7 km

Getting around

  • Azambuja Station - 28 min drive
  • Santarem Station - 29 min walk
  • Espadanal da Azambuja Station - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬8 min walk
  • ‪o Tonho - ‬10 min walk
  • ‪Caravela - ‬18 min walk

About this property

Hotel Umu

Hotel Umu is a great choice for a stay in Santarém. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other features include a bar/lounge, a terrace and a garden.

Languages

English, French, Portuguese, Spanish
VISIBILITY

At a glance

Hotel size

    • 67 rooms

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 20.5 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Umu Hotel
Hotel Umu Santarém
Hotel Umu Hotel Santarém

Frequently asked questions

Does Hotel Umu offer free cancellation for a full refund?

Yes, Hotel Umu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Umu?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Umu?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Umu?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Umu?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Hotel Umu and nearby?

Hotel Umu has a spa and a garden.

Does Hotel Umu have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Hotel Umu like?

Hotel Umu is a short 15-minute walk from Convento de São Francisco and 15 minutes' walk from Igreja do Seminario.

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Hotel Umu Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Only this was spa is offsite
Russell, 1-night trip

4/10 Fair

Very Uncomfortable
The pictures shown are not updated. You should update your pictures as is not from years ago. This Hotel is old and outdated the beds are old and the mattress are very uncomfortable, the shower is terrible and small with a curtain not as shown on the photo at all , tv doesn’t work the room smells and it was extremely noisy from other rooms you can hear everything in other rooms, no coffee you have to pay for it and it’s terrible cold coffee, I didn’t even have breakfast, In my opinion this place is too expensive for what you getting.
Luis, 1-night trip

8/10 Very good

The new rooms maybe be better in quality
Jose, 3-night trip

10/10 Exceptional

Has all necessities, plenty hot water ,clean bed linnen , good airco. Clean room. Cheap until the pope arrived ,priced doubled !!??
Wouter, 3-night trip

4/10 Fair

The room itself the bathroom bathtub door full of old dirty you can see I don’t know why they can’t they don’t have inspect after cleaning to make sure to expensive never again thank You
alzira, 5-night trip

10/10 Exceptional

The only problem were the taps in the bath that were malfunctioning.
Veritas Educatio, 1-night trip

4/10 Fair

Very urban location with traffic noise. Booked a superior room, but small, sparse, very basic, no telephone, TV not working. Definitely not superior! These issues were raised, receptionist promised partial refund but manager totally refused any compensation, even through official complaint from Hotels.com. Extremely disappointing. We would definitely not recommend.
Michael, 1-night trip

6/10 Good

Día de paso por Santarém.
El colchón no era muy cómodo, las instalaciones me parecieron un poco anticuadas.
Marcos, 1-night trip

10/10 Exceptional

antonio, 1-night trip

4/10 Fair

Hotel a rénover
Cet hotel a grand besoin d etre rénové Moquette sale et vieille dans les chambres, fenêtres d un autre temps et salle de bain a revoir.
Joaquim, 1-night trip

6/10 Good

António, 1-night trip

10/10 Exceptional

valquiria, 1-night trip

8/10 Very good

La foto de las habitaciones con la realidad no se ajusta, no es que estuvieran mal pero no son lo mismo.
BERNABE, 2-night trip

4/10 Fair

Ari, 3-night trip

8/10 Very good

Jose, 1-night trip

10/10 Exceptional

Pablo, 1-night trip

6/10 Good

Jean, 3-night trip

8/10 Very good

Stationnement limité, obligation de se stationner dans la rue et rue bondée de voitures car hôtel entouré de bloc appartement et de magasins
Chantal, 1-night trip

8/10 Very good

Dina, 1-night trip

8/10 Very good

Instalações algo antigas, na minha opinião a necessitar de uma remodelação. Comodidades básicas para passar uma noite
Joao, 1-night trip

8/10 Very good

Frank, 1-night trip

8/10 Very good

Beatrice, 1-night trip

8/10 Very good

Ana Rita, 1-night trip

8/10 Very good

João Carlos, 1-night trip

10/10 Exceptional

Dejligt Hotel.
eva, 2-night trip