Okay will keep this simple: this is a party hotel, so expect loud pumping music from midday till 1am, be under no misconception, you can hear this in your room as if it was next door, if this will cause an issue dont come!, personally i enjoyed it!, There was nobody partying while i was there, 10-12 people around at night, that doesnt stop the music though!.
The good - the pool is lovely, the people in reception are great
The not so good - the beach isnt well maintained, the rooms window had a broken net, so unable to seal room from bugs...
The Bad - Music is same every night, they need a new dj... the better quality rooms are pointless, there isnt sufficient water to fill the baths or jacuzzi's to cover your legs, the hotel are aware of this issue, apart from the tubs the rooms are identical.... you can fill it, but you have to attend to it for over an hour to get it to a suitable depth at a warm (not hot) temp, if you are happy with a cold bath then not an issue. The restaurant, although the menu looks good - around 70% of the food on it isnt available (consistnely over 7 days we stayed here, same with breakfast!), the restaurant staff dont understand english properly, and always get the order wrong consistently, 90% of the time the food comes out cold... manager doesnt seem interested nor do the staff... id avoid the restaurant, try to charge extra for ice, dirty towels etc, location is 20 min walk to chenang, nothing around, avoid the jetski rental outside