The hotel room is very spacious and supplied with thoughtful supplements, like coffee, tea and bottled water. Staff are extremely helpful, always being so friendly. They would even open the lift for you, and always bow to show gratitude. I’m very impressed by the senior manager’s (or maybe he is the owner) warm approach to customers, when I was leaving for the taxi, he even helped me to put my luggage in. They truly serve with a heart. Location is great, 10mins drive from Osaka station, 6mins walk to subway station and there’s plenty convenient stores or restaurants around. Highly recommend this place, made my stay in Osaka so easy, will definitely come back if in town next time.