Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 26 min drive
Airport shuttle (surcharge)
Restaurants
Soleiado's Restaurant - 3 min walk
Emilio's - 7 min walk
El Pescador - 2 min walk
Simplicio’s Steakhouse - 4 min walk
Ruben's Hamburgers - 7 min walk
About this property
Aca Suites Ixtapa
At Aca Suites Ixtapa, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. A free kid's club and a fitness centre are offered, and in-room conveniences include fridges and microwaves.
Languages
English, Spanish
At a glance
Hotel size
7 rooms
Arriving/Leaving
Check-in start time: 8:00 AM; check-in end time: 7:00 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Free supervised childcare
Free children's club
Pets
No pets or service animals allowed
Internet
WiFi in public areas*
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
2 restaurants
Bar/lounge
Travelling with children
Children stay for free (see details)
Free children's club
Free supervised childcare/activities
What to do
On the beach
Beach volleyball
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Beach sunloungers
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
An outdoor pool
Full-service spa
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Balcony or patio
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Towels
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
Food and drink
Fridge
Microwave
Oven
Rice cooker
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Dining
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This buffet restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Fees & policies
Refundable deposits
Cash deposit: MXN 1000 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: MXN 200 per accommodation, per stay
Resort fee inclusions:
Housekeeping
Pool access
Optional extras
WiFi is available in public areas for MXN 120.00 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MXN 190 per person
Airport shuttle service is offered for an extra charge
Policies
This property accepts credit cards.
Also known as
Aca Suites Ixtapa Hotel
Aca Suites Ixtapa Ixtapa
Aca Suites Ixtapa Hotel Ixtapa
Frequently asked questions
Is there a pool at Aca Suites Ixtapa?
Yes, there's an outdoor pool.
Are pets allowed at Aca Suites Ixtapa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Aca Suites Ixtapa?
Yes, there's free self parking.
Is an airport shuttle service offered by Aca Suites Ixtapa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Aca Suites Ixtapa?
Check-in start time: 8:00 AM; check-in end time: 7:00 PM. Check-out time is noon.
What is there to do at Aca Suites Ixtapa and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Aca Suites Ixtapa also has a fitness centre and a garden.
Are there restaurants at or near Aca Suites Ixtapa?
Yes, there are 2 on-site restaurants, featuring local and international cuisine.
Does Aca Suites Ixtapa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Aca Suites Ixtapa like?
Aca Suites Ixtapa is a short 3-minute walk from El Palmar Beach and 13 minutes' walk from Marina Ixtapa.
Aca Suites Ixtapa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Poor
11 September 2022
If I had known my son was going to wake up with bed bug bites on his arms, legs and neck… I would had never have booked a room here. And it made it worse when I got a phone call from the management andI was told it was probably ants. I took pictures of those nasty bugs as well as my son’s bites. It was disgusting. The cleaning lady Gladys was absolutely a beautiful person but I learned that next time I get to a hotel. I myself going to inspect the room. I will never rely on the property management ever again.
Sandra
Sandra, 1-night family trip
Verified Orbitz guest review
8/10 Very good
1 August 2022
Muy buen servicio
Laura Pozos
Laura Pozos, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
19 March 2022
Jose
Jose, 4-night trip
Verified Orbitz guest review
10/10 Exceptional
14 March 2022
Mayra
Mayra, 3-night trip
Verified Expedia guest review
4/10 Fair
18 January 2022
Beautiful hotel awful service
The hotel was very nice so was the room. The service on the other hand was awful. The woman in charge of the suites was rude and disrespectful. Our first night we call to let her know the wifi password was incorrect, the stove didnt work and the fridge wasn't working. She said the stove is the way it is and we couldn't have to much food in the fridge or it wouldn't cool. When we called to let her know we were missing a pillow on the bed she basically accused my husband for being a liar also when they cleaned the room they didnt replace the comfortes and she said well there being washed and we dont have extra, and we never received a working wifi password.
sergio
sergio, 6-night trip
Verified Hotels.com guest review
8/10 Very good
20 August 2021
Miguel
Miguel, 3-night trip
Verified Expedia guest review
8/10 Very good
25 July 2021
To start when I got to the hotel the porter told me to call the number on my hotel.com reservation. I called this number and the guy that answered the phone tried giving me a different number to call while I was getting a pen to write down the number he wanted my reservation number then went in to tell me that I didn't have a reservation and hung up. After another phone call to this same number the security guard talked to him and then told me to go wait in the lobby and some one would come talk to me. Not sure what happen but there was a lady that did come talk to me and got me checked in to my room. Everything else went pretty well except for ants in the room and showers never really had hot water warm at best.
Belinda
Belinda, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 February 2020
Loved This Place!!
This place was beautiful, inside and out. It took a while to figure our how to access our rental within the Tesoro Hotel, but after that glitch everything was perfect. We had difficulty accessing the internet and it was taken care of promptly. Cannot say enough good things about this property. Thank you for a wonderful stay!!!!
Jean
Jean, 5-night trip
Verified Hotels.com guest review
8/10 Very good
30 December 2019
Verified traveller
3-night trip
Verified Orbitz guest review
2/10 Poor
21 November 2019
michelle
michelle, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2019
Exiting expectations
Very nice , clean and good spacious rooms , and very good prices
Dora M
Dora M, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
8 May 2019
Too much cucarachas and the staff in the pool area was so unfriendly I don’t go back there never ever 😡
Guillermo
Guillermo, 5-night family trip
Verified Expedia guest review
2/10 Poor
8 March 2019
Avoid like the plague.
It took 2 hours to actually find anyone who was working for this hotel. They had no record of my reservation.
Thomas
Thomas, 1-night business trip
Verified Hotels.com guest review
6/10 Good
25 February 2019
Barely acceptable
Suite was dilapidated. Lots of use showed, several lights did not work, doors did not close.
Verified traveller
5-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
22 February 2019
Great service , Great room!
I had made reservations through Hotels.com for 2 seperate rooms as we were meeting another couple from Seattle. Our friends were snowed in but managed to make it to the airport in Seattle only to find that their flight was cancelled due to snow.They ended up cancelling their vacation!. This of course meant that we lost 7 days rent due to the no late cancellation policy (hotels.com). Aca Duites was VERY helpfull in rapidly finding a replacement tenent and along with the condo owner, refunded a large share of the costs.
Apparently Aca Suites is a management company that handles various condos for their owners..Excellent service and big thanks to Marco Antonio at Aca!!
Jon
Jon, 6-night romance trip
Verified Hotels.com guest review
6/10 Good
2 February 2019
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
12 August 2018
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
24 April 2023
El departamento es muy agradable y cómodo. Lo que no me gustó es que no tiene gym y que la cocina de la suite 503 solo le sirve una de las parrillas por lo que tardas en preparar los alimentos. En cuestión de limpieza de la playa, hubo una boda el día anterior y la verdad dejaron muy sucio, creo que eso es algo en lo que deberían poner atención sobre todo ya que es una playa en donde desovan las tortugas. Y como último punto, tener en cuenta que muchas personas van a descansar y afuera de la habitación el último día no pudimos descansar bien ya que unos huéspedes estaban haciendo mucho ruido, sin mencionar el escandalo de sus eventos, deberían iniciar ese tipo de actividades más temprano o bien terminarlas a una hora adecuada y cuidar el volumen, se escuchaba hasta el mercadito unas cuadras más adelante.
KARINA
KARINA, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 December 2022
Tranquila, buena estancia y buen servicio
Villa comoda, con todos los servicios, buena limpieza, espacio amplio, buena atención del personal, estacionamiento en tu villa y todo lo necesario para cocinar, a unos pasos de la alberca y la playa.
Heriberto
Heriberto, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
1 September 2022
Bien ubicadada . Buenas condiciones la propiedad
Pedro
Pedro, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
30 May 2022
José Luis
José Luis, 3-night trip
Verified Hotels.com guest review
8/10 Very good
17 April 2022
Dora
Dora, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2021
ESPERANZA C
ESPERANZA C, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
27 October 2021
Raúl guillermo
Raúl guillermo, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 March 2020
todo bien
Todo estuvo muy bien, la habitación, el servicio, la limpieza. todo bien.