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About this property
Heide Hotel Reinstorf
When visiting Reinstorf, Heide Hotel Reinstorf is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge and a sauna.
Languages
English, German
At a glance
Hotel size
89 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 5:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 7 AM–10 AM on weekdays and 8:00 AM–11 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's games
What to do
Pool table
Working away
7 meeting rooms
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
An indoor pool
Arcade/games room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Step-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi
More
Housekeeping (on request)
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 18 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Also known as
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf
Frequently asked questions
Does Heide Hotel Reinstorf offer free cancellation for a full refund?
Yes, Heide Hotel Reinstorf does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heide Hotel Reinstorf?
Yes, there's an indoor pool.
Are pets allowed at Heide Hotel Reinstorf?
Yes, pets are welcome. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Heide Hotel Reinstorf?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Heide Hotel Reinstorf?
Check-in start time: 5:00 PM; check-in end time: 8:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Heide Hotel Reinstorf and nearby?
Heide Hotel Reinstorf has a spa, an indoor pool and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Heide Hotel Reinstorf?
Yes, there's an on-site restaurant.
Heide Hotel Reinstorf Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
15 July 2024
Kim
Kim, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 May 2023
Petr
Petr, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2023
Lovely little town. Friendly, helpful staff. Big, sunny room.
Margaret
Margaret, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 July 2021
Fredrik
Fredrik, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 December 2024
Frank
Frank, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
8 December 2024
Nick
Nick, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Marcus
Marcus, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Frank
Frank, 2-night business trip
Verified Hotels.com guest review
6/10 Good
1 October 2024
Yasin
Yasin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
20 September 2024
Schöne Anlage außerhalb der Stadt
Schöne Anlage, Wellness nicht genutzt
Martin
Martin, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
7 September 2024
Wir waren für zwei Nächte mit dem Pkw im Hotel und hatten ein sehr schönes grosses Zimmer im Obergeschoss des Restaurantteils. Die Betten waren gross und bequem. Es gab eine Sitzecke mit Couch und Sesseln.
Da wir das Zimmer ausserhalb jeglicher Reiseangebote privat gebucht haben, denken wir, dass es kein Durchschnittszimmer ist.
Das Frühstück und auch die Räumlichkeiten waren sehr gut.
Paul Gerhard
Paul Gerhard, 2-night trip
Verified Expedia guest review
8/10 Very good
1 September 2024
Das Haus bietet Potential, muss aber modernisiert werden. Möbel sind teilweise abgewohnt, Teppich dreckig und die Tapeten aus einer anderen Epoche.
Julia
Julia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Kiva pikkuhotelli
Idyllinen pikkuhotelli maaseudulla. Ystävällinen palvelu ja hyvä iso sänky ja tilava huone
Pekko
Pekko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Carsten
Carsten, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Karen-Marie
Karen-Marie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 August 2024
Tyst läge
Stora rymliga rum. Bra restaurang och god frukost. Tyst läge ute på landsbygden. Bra säng.
Arto
Arto, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 August 2024
jan
jan, 1-night business trip
Verified Hotels.com guest review
6/10 Good
22 July 2024
Middelmådigt hotel
Vi havde 3 nætter på et værelse hvor der kun var gardiner på det ene vindue, så vi fik fuld glæde af morgensolen. Bruseren kunne ikke indstilles til konstant temperatur
Positivt kan siges, morgen maden var fin, men service ringe.
Kommer ikke igen
Lars
Lars, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
18 July 2024
Queensize med skimmelsvamp og byggeplads
Min kæreste og jeg skulle overnatte i 3 nætter. Førstehåndsindtryk var så fint! Dejligt hotel med fine omgivelser og masser af luft som lå tæt på mange af de ting vi havde planlagt til vores rejse. Ved indtjekning stod en venlig ung kvinde klar til at tage imod os. Generelt var personalet venligt og imødekommende. Ikke de skarpeste til engelsk men det forventede vi lidt.
Da vi kom til vores værelse (58) var første indtryk at det var et fint og stort værelse! Kiggede man nærmere havde vi udsigt til byggeplads og kunne vågne til håndværkere det larmede hver morgenen, desværre lidt ærgerligt. Derudover var der skimmelsvamp over alt i vinduerne og efter første nat havde vi sølvfisk (skadedyr) i badekaret. En mindre detalje var også at de lænestole der stod på værelset var krakeleret i læderet. Vi følte ikke at vi kunne gøre personalet opmærksomme på problemet da deres engelsk ikke rakte så langt.. vi beholdte vores værelse i de 3 overnatninger og betalte fuld pris selvom vi ikke helt følte det var rimeligt med skimmelsvamp og skadedyr.
Morgenmaden var fin, ikke noget imponerende men der er hvad du skal bruge.
Vicki
Vicki, 3-night trip
Verified Hotels.com guest review
8/10 Very good
18 July 2024
Alles soweit ok.
Klaus
Klaus, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Super dejligt i rolige omgivelser
Dejligt hotel i rolige omgivelser. Super godt værelse. Dejlig stor og varieret morgen buffet og godt restaurant med høflig betjening