In Biezanow - Prokocim, Hotel Artur offers a tranquil retreat with a garden and peaceful terrace. Treat yourself to a massage or other spa services, unwind at the bar, or stay productive in the 24-hour business center.
Hotel Artur puts you within a 10-minute drive of Wieliczka Salt Mine and Oskar Schindler Factory. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge, a terrace and a garden are other highlights.
Languages
English, Polish, Ukranian
At a glance
Hotel size
35 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting rooms
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Bike hire
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Handrails in stairwells
Wheelchair-width doorways
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 50 for adults and PLN 50 for children
Airport shuttle service is offered for an extra charge
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
Parking
Self-parking costs PLN 25 per day
RV/bus/lorry parking is available for an extra charge
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa
Cashless transactions are available.
Also known as
Hotel Artur Hotel
Hotel Artur Kraków
Hotel Artur Hotel Kraków
Frequently asked questions
Does Hotel Artur offer free cancellation for a full refund?
Yes, Hotel Artur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Artur?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Artur?
Yes. Self-parking costs PLN 25 per day. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Hotel Artur?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Artur?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Artur and nearby?
Hotel Artur has a picnic area and a garden.
Are there restaurants at or near Hotel Artur?
Yes, there's an on-site restaurant.
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Hotel Artur Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
23 May 2024
The stuff was very accommodating and nice. Great experience
Ela
Ela, 1-night trip
10/10 Exceptional
29 May 2024
Clean and very nice staff! Not the most convenient location but both the tram and airport train are accessible via (longer) walk.
Martin
Martin, 5-night trip
10/10 Exceptional
4 May 2024
Close to Wieliczka Salt mine tours. Away from the hustle of Old krakow
John
John, 1-night trip
10/10 Exceptional
25 March 2024
Welcoming & Friendly Hotel
Such a lovely welcome from the reception staff. Very helpful and friendly at every opportunity. There was even a personal note left in my room making sure that I ask for help at any time. Fabulous food both at breakfast and served in the restaurant. I would definitely recommend a stay here.
Wendy
Wendy, 4-night trip
10/10 Exceptional
20 June 2024
Parking is an extra charge
John
John, 1-night trip
8/10 Very good
25 July 2023
For us it is very nice location and the staff is super !
The only thing thats missing is aircondition! It was very hot in the room
Thomas
Thomas, 3-night trip
8/10 Very good
25 June 2023
A little further out of Krakow downtown than we’d hoped for.
Amanda
Amanda, 2-night trip
8/10 Very good
17 July 2024
Nice, well equipped hotel. Has all necessary baby accessories. Could be cleaner though. Not thoroughly vaccumed or cleaned between and under the beds. Furniture is somewhat old and doors squeaky and don't close properly sometimes. Only some rooms have air-con and it is a feature of a 'deluxe' or 'superior ' standard. Breakfast is very good, many options to choose from but a bit overpriced.
Verified traveller
4-night trip
10/10 Exceptional
4 August 2024
Truly positive surprise
We stayed for one night on the way to the mountains as it was conveniently located for Wieliczka visit next day.
We were very positively surprised. Firstly, I booked the room just one (instead of 4!) and with no breakfast. I realised an hour before arrival and the lady at reception was extremely helpful and adjusted my booking on the phone (as I booked family room there was no extra charge).
We arrived late at night and there was absolutely no problem to check in. All was quick and smooth.
The breakfast was offering a lot of choice of hot and cold food as well as sweets and fruit. Very nice coffee too, we returned for the second cup to enjoy on the sunny terrace opposite reception later.
In the dining area, we were greeted with a smile and our children were happy to be able to pick all the food they fancied.
On 1st floor there is quite good playroom, where our 4 and 7 year old had plenty of fun before we had to leave.
The family room was very spacious and the bed surprisingly, truly comfortable.
Overall the decor and furnishings are outdated but clean. Bedding and towels were perfectly fine, too. for a 3* hotel we were truly positively surprised.
I believe it is the people who work there that make it also so much better.
Thank you for being accommodating, welcoming and helpful!
Monika
Monika, 1-night trip
10/10 Exceptional
15 March 2025
Wojciech
Wojciech, 2-night trip
10/10 Exceptional
13 August 2024
Bon accueil malgré l'absence de l'anglais. Personnel serviable et petit espace pour enfants appréciable.
Verified traveller
1-night trip
10/10 Exceptional
27 July 2024
Bardzo uprzejma i miła obsługa hotelowa. Pokoje przestronne i bardzo czyste łazienki. Śniadanie za opłatą ale każdy może wybrać coś dla siebie. Polecam
Anna
Anna, 2-night trip
6/10 Good
16 May 2024
Johan
Johan, 1-night trip
6/10 Good
4 May 2024
Ihan ok paikka. Ihmetytti että miksi ottivat 10 e liikaa maksua huoneesta, mutta ei muuten valittamista. Aamupala oli hyvää.
Huppari unohtui hotellihuoneeseen ja siitä kohteliaasti ilmoittivat.
Iiro
Iiro, 1-night trip
2/10 Poor
1 September 2023
Amar
Amar, 1-night trip
8/10 Very good
26 May 2023
Thomas
Thomas, 3-night trip
10/10 Exceptional
14 August 2022
Verified traveller
1-night trip
10/10 Exceptional
3 August 2020
Ogólnie OK
Czysta i wygodna łazienka, dobre ciśnienie i odpływ wody pod prysznicem. Pościel czysta, pokój duży. Tuż obok hotelu przystanek i autobus świetnie skomunikowany z centrum Krakowa. Dojazd na kolację na Kazimierz zajmował 20 minut autobusem.
Minusy:
- duże pajęczyny przy łóżku, brak moskitiery w oknie co w pokoju na parterze zapewniło nam w nocy komary, Chcąc zapłacić za parking drugiego dnia usłyszałam, że parking mamy gratis, natomiast trzeciego dnia poproszono mnie o pełną opłatę za parking bo okazało się, że pani z recepcji miała na mysli kogoś innego. Pomylić gości w prawie pustym hotelu to już mała wpadka, a jeśli już to się zrobiło to wypadałoby przełknąć swoją pomyłkę. Niesmak pozostał.
Urszula
Urszula, 2-night trip
10/10 Exceptional
5 December 2019
It was great! The breakfast was tasty and we enjoyed the night we spent here. We only did not like that much the bed as it was way too soft. Aside from this, all good.
Hugo
Hugo, 1-night trip
8/10 Very good
25 September 2019
Verified traveller
3-night trip
6/10 Good
16 July 2019
Verified traveller
1-night trip
10/10 Exceptional
13 June 2019
Piotr
Piotr, 1-night trip
8/10 Very good
5 June 2019
Luca
Luca, 1-night trip
10/10 Exceptional
26 May 2019
GALCZYNSKI
GALCZYNSKI, 2-night trip
8/10 Very good
17 May 2019
Generalnie OK, standard adekwatny do ilości gwiazdek, czysto, wygodne łóżko, smaczne śniadanie, przy autostradzie. Nie lubię tylko, jak muszę płacić przy zameldowaniu bo czuję się traktowany jak podejrzany o jakieś niecne czyny.