Accommodation Province of Massa Carrara

"Wonderful property"

"Since the booking was made for the same day, I wasn’t able to select a higher-priced option that includes free cancellation. I booked this hotel by mistake, as the drive turned out to be too long and we wouldn’t be able to arrive before check-in time. I understand this was my error, but I tried to cancel the reservation within 30 minutes of booking, and the system didn’t allow it. I also attempted to reschedule for a later date, but that request was declined. I contacted both the hotel and Hotels.com, but haven’t been able to find a resolution. I would really appreciate it if the hotel could be a bit more flexible in a situation like this."

"Only stayed for one night but wished I had booked for longer. Staff creates very relaxing atmosphere especially pool area. Spent most my time just relaxing at pool snacking and drinking, loved it. If I am back in Massa for extended stay will definitely look to get room here."

"Beautiful property, full of history and culture. Staff at Castello have been exceptional, friendly and attentive. 5/5 for cleanliness and food. Pool is quite clean and well equipped for relaxing. Would highly recommend :-)"

"I currently in my second stay with this hotel. The staff has been the best part especially as a foreigner that doesn’t speak Italian. They have aided me with friendly enthusiasm in a couple of problems outside their scope to which I am very grateful. The accommodation large, modern and clean. There is an excellent courtyard with numerous sitting options for relaxing outside. Definitely recommend this hotel I will likely be back here in a year. "

"This is a jewel! Very nicely decorated, safe, helpful staff and a wonderful breakfast! "

"Family stayed for one night and we were very impressed. Spotless clean and friendly staff. Breakfast was simple but very tasty. I would stay here again."

"A nice quaint property with amazing staff!!!"

"Great value for money and the restaurant is 5 star. Staff are very friendly and happy to assist. "