Shiretoko National Park Nature Center - 5 min drive - 5.4 km
Frepe Waterfall - 5 min drive - 4.8 km
Shiretoko Peninsula - 10 min drive - 11.9 km
Getting around
Memanbetsu Airport (MMB) - 80 min drive
Restaurants
知床テラス ダイニング 波音 - 4 min walk
マルスコイ - 15 min walk
Cafe & Bar 334 - 1 min walk
Cafe Bar Music GVO - 13 min walk
知床海岸食堂 - 17 min walk
About this property
KITAKOBUSHI SHIRETOKO Hotel & Resort
Situated by the ocean, KITAKOBUSHI SHIRETOKO Hotel & Resort is a great choice for a stay in Shari. You can visit the spa to indulge in massages or facials, and local cuisine is served at the LIFE TABLE, which is open for breakfast and dinner. Other highlights include a bar/lounge, a sauna, and a terrace.
Languages
English, Japanese
At a glance
Hotel size
149 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7 AM - 11:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Traveling with children
Playground
What to do
Hot springs
Shopping
Working away
Meeting room
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Full-service spa
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Electric kettle
Slippers
What to enjoy
In-room massage
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with a sauna.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.
Dining
The LIFE TABLE - Overlooking the ocean, this buffet restaurant specializes in local cuisine and serves breakfast and dinner.
Fees & policies
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's restaurant hours may vary seasonally. Guests booked in Half Board rate plans may be seated in the restaurant for dinner at assigned times due to private events or group bookings.
Also known as
Shiretoko Grand Hotel Kitakobushi Shari-Gun, Japan - Hokkaido
KITAKOBUSHI SHIRETOKO Hotel Resort Shari
KITAKOBUSHI SHIRETOKO Hotel Resort
KITAKOBUSHI SHIRETOKO Shari
KITAKOBUSHI SHIRETOKO
Shiretoko Grand Hotel Kitakobushi
Kitakobushi Shiretoko & Shari
KITAKOBUSHI SHIRETOKO Hotel & Resort Hotel
KITAKOBUSHI SHIRETOKO Hotel & Resort Shari
KITAKOBUSHI SHIRETOKO Hotel & Resort Hotel Shari
Frequently asked questions
Does KITAKOBUSHI SHIRETOKO Hotel & Resort offer free cancellation for a full refund?
Yes, KITAKOBUSHI SHIRETOKO Hotel & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at KITAKOBUSHI SHIRETOKO Hotel & Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at KITAKOBUSHI SHIRETOKO Hotel & Resort?
Yes, there's free self parking.
What are the check-in and check-out times at KITAKOBUSHI SHIRETOKO Hotel & Resort?
Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM.
What is there to do at KITAKOBUSHI SHIRETOKO Hotel & Resort and nearby?
Onsite recreation at KITAKOBUSHI SHIRETOKO Hotel & Resort includes hot springs. Indulge in a treatment at the spa and make the most of other amenities like a sauna.
Are there restaurants at or near KITAKOBUSHI SHIRETOKO Hotel & Resort?
Yes, the LIFE TABLE offers local cuisine and ocean views.
What's the area around KITAKOBUSHI SHIRETOKO Hotel & Resort like?
KITAKOBUSHI SHIRETOKO Hotel & Resort is a short 1-minute walk from Utoro Onsen and 7 minutes' walk from Oronko Rock.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 14, 2024
Nice hotel
Nice hotel with great staff and excellent location
Kim
Kim, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jul 24, 2024
So so
Restaurant was too busy, long lines even with reserved time
Hot tub was not hot enough. I ended up taking hot shower to warm up. What is the point to pay extra for not having private Onsen tub.
Lounge space was great to relax and read magazine
Great having laundry facility it was very useful!
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 24, 2024
Xianglong
Xianglong, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 14, 2024
Gizela
Gizela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 12, 2024
Staff are friendly and helpful. The hotel facilities are great especially the lounges are very spacious. There are plenty of spaces in the hotel for relaxation. There are even snacks, desserts and drinks, both cold and hot including alcohol provided in the lounge for guests’ consumption. And each guest is entitled to a scoop of ice-cream per day.
POH KIANG
POH KIANG, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 21, 2024
This property is stunning! The foot bath bar is lovely and the nightly snacks and drinks are a nice touch. Lovely onsen and great location overlooking the water. Can highly recommend this hotel. The restaurant is VERY expensive for dinner FYI. Breakfast is great and you do get a scoop of premium ice cream per day at the onsite chocolatier.
Mark
Mark, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 21, 2023
Seaview rooms offer panoramic ocean view including two of the great attractions (ie rock and cape). Surprisingly front desk rejected our requests for Sapporo bus and tour reservations or even checking the status of tour ship departures. They just focus on delivering good services within the hotel.
Wing Kau
Wing Kau, 2-night family trip
Verified Expedia guest review
6/10 Good
Sep 22, 2023
CHEN
CHEN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2023
Amazing place to stay. Highly recommend.
Prabhu
Prabhu, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 13, 2023
Mel
Verified Expedia guest review
10/10 Exceptional
Mar 15, 2022
Heather
Heather, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 13, 2022
Heather
Heather, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2021
Nobuhiro
Nobuhiro, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2020
I love everything about it. A little pricey for a commoner like me but definitely worth it. Highly recommended!!!
Belle
Belle, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 20, 2020
We have booked a room for 3 people and there were amenities set up for 2 people only in the room, it was some effort to communicate with the front desk to get things sorted. Other than that, it was nice experience, the onsen was good and the buffet offered great variety and quality food.
elo
elo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 9, 2020
Great rooms & cuisine but poor reception manners
Always a great visit due to the rooms and cuisine.
This time though the hotel had hired some rather junior staff into the reception and as concierges who simply neglected helping with luggage and tried even to ignore requests made for it so the staff could use some basic trainings. The difference in service levels met here vs. elsewhere on my travel was just embarrassing for a rather luxurious establishment.
The staff & cuisine in the restaurant were top notch though and the rooms just splendid.
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 18, 2019
We enjoyed the facilities, restaurant and environment of this resort. It's located in a good location in Shari. However, it was such an disappointment when we found our room was an old Japanese style instead of the modern Western style shown on the property's website and the booking agent Expedia's. The description and pictures from the Expedia's booking page are somehow misleading. I'd rather choose another booking agent if I knew this mismatch.
Verified traveler
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 5, 2019
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2019
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Jun 7, 2019
Comfortable room but poor food
The location and the facilities of the hotel were fine. My main problem with the hotel service was the dinner option. I stayed there for two nights, and the only restaurant that was open was the Japanese restaurant, Hoan, and they served a buffet only. The Grill restaurant was closed on both nights. The café was closed on the second night. Most of the nearby restaurants were closed after 5pm. Apparently, the hotel is understaffed. The hotel staff also speak very limited English.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 18, 2019
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2018
Easy place to stay, excellent location.
Excellent location, right by the harbour, (whilst other hotels are mostly set back up the hill). Our rooms had balconies with private onsens overlooking the harbour - wonderfully relaxing! The buffet restaurant was huge but had lots of choice. Staff were very helpful. There are convenience stores and a post office right outside the main entrance which is great if you are travelling around, as we were. Easy hotel for western tourists but still plenty of Japanese character.
Verified traveler
2-night family trip
Verified Hotels.com guest review
6/10 Good
Jun 14, 2018
Should be much better, considering the high price
There is not much in Utoro Onsen town and this hotel was at least handy to buses etc. One problem is that there are not many eating choices outside the hotel and it was very expensive to dine in. The buffet dinner was not good value and the food was ordinary and many times not hot when it should have been.