6/10 Good
17 February 2025
Never again
Checked in Friday night, took about an hour to get turned into where you can park valet — mind you it’s hard to even see where that is from the street as it looks like your turning into a random “priced parking area”
Not to mention I tried calling numerous times throughout the day to let them know I’d be arriving later than check in time and to just see how parking was and no one answered up until about the tenth time when I was over waiting in the line to turn into valet! The lady was also not friendly at all..
Walked in, smelled like smoke — only ONE elevator was working (charged a resort fee)
Paid for a corner room, NONE of the pictures show this film that was on the bottom blocking half the window! So pointless to get a corner room, mind you you’ll hear the ELEVATOR when it is going up - so loud, assuming that’s what the noise is I recorded.
The shower wasn’t awful, but the set up is because the water leaks all into where the toilet is.. the room has a cute industrial vibe is only the window views were as shown.. false advertisement for sure!
Keep in mind resort fees and valet parking cost more than listed here .. should not be charged resort fees when they have 1 elevator working, fully booked and the room definitely does not give resort vibes either.
brittany
brittany, 2-night trip
Verified Hotels.com guest review
