Watertown, NY (ART-Watertown Intl.) - 53 min drive
Ottawa International Airport (YOW) - 100 min drive
Gananoque Station - 6 min drive
Restaurants
McDonald's - 3 min walk
1000 Island Charity Casino - 3 min drive
Riva - 2 min drive
Subway - 16 min walk
The Old English Pub - 18 min walk
About this property
Riviera Inn and Suites 1000 Islands
Enjoy your visit to Gananoque with a stay at Riviera Inn and Suites 1000 Islands. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Wheel & Anchor Restaurant, which serves breakfast and dinner. Other highlights include a bar/lounge and a garden. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
54 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
What to do
Beach nearby
Hiking/biking trails nearby
Skydiving nearby
Ziplining nearby
Services
24-hour front desk
Laundry facilities
Facilities
Garden
Picnic area
Fireplace in lobby
Seasonal outdoor pool
Outdoor furniture
Accessibility
Wheelchair-accessible restaurant
Stair-free path to entrance
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Sleep well
Pillowtop mattress
Bed sheets provided
What to enjoy
Balcony or patio
Fireplace
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
More
Housekeeping (on request)
Access via exterior corridors
Restaurant dining guide
Special features
Dining
Wheel & Anchor Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Breakage deposit: CAD 200 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: 4.52 percent of room rate
Optional extras
Early check-in can be arranged for an extra charge of CAD 15 (subject to availability)
Late check-out can be arranged for an extra charge of CAD 15
Renovations and closures
The property is closed between December 22 and January 2.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per pet, per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 15 to October 10
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Riviera Suites 1000 Islands
Riviera Inn and Suites 1000 Islands Hotel
Riviera Inn and Suites 1000 Islands Gananoque
Riviera Inn and Suites 1000 Islands Hotel Gananoque
Frequently asked questions
Is Riviera Inn and Suites 1000 Islands currently open?
The property is closed between December 22 and January 2.
Does Riviera Inn and Suites 1000 Islands offer free cancellation for a full refund?
Yes, Riviera Inn and Suites 1000 Islands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riviera Inn and Suites 1000 Islands?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Riviera Inn and Suites 1000 Islands?
Yes, dogs are welcome. There's a charge of CAD 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Riviera Inn and Suites 1000 Islands?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Riviera Inn and Suites 1000 Islands?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of CAD 15 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of CAD 15. Express check-out and contactless check-out are available.
Is there an onsite casino at Riviera Inn and Suites 1000 Islands?
No, this hotel doesn't have a casino, but Thousand Islands OLG Charity Casino (12-min walk) and Shorelines Casino Thousand Islands (18-min walk) are both nearby.
What is there to do at Riviera Inn and Suites 1000 Islands and nearby?
Have fun with nearby activities like hiking, skydiving, and ziplining. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool, a picnic area, and a garden.
Are there restaurants at or near Riviera Inn and Suites 1000 Islands?
Yes, there's an onsite restaurant, Wheel & Anchor Restaurant.
Does Riviera Inn and Suites 1000 Islands have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Riviera Inn and Suites 1000 Islands like?
Riviera Inn and Suites 1000 Islands is a short 12-minute walk from Thousand Islands OLG Charity Casino and 18 minutes' walk from Shorelines Casino Thousand Islands.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Good
Jan 5, 2025
The off-season price was right.
Well situated on the main street. Lots of parking. The room was large and clean. Quiet neighbours. No soap in the shower/bath. TV wasn't working well. We skipped the free breakfast which offered little options and had only a couple of tables to sit at in the corner of the front lobby. Their restaurant appeared to be closed. Weird that the clerk at the front desk asked me to give him a tip at checkout. Overall, it was good but the real test would be during the busier summer months.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Enjoyable stay
Stayed here for New Years Eve as a night away. The room/property was nice, clean, well kept. The service was very good. Would stay there again.
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 6, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 6, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Daniel
Daniel, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 28, 2024
Find another hotel. Terrible
Check in was ok. Pleasant lady but very strong accent made it difficult to understand. Room given was terrible: the control knob on the heater/a.c. unit was broken so could not control temp. Got too hot so had to shut off, then too cold; gas fireplace in room. Didn't work. Called front desk. She came, got the pilot on but that was it. No flame. The knob on the clock did not work to set the correct time. She just tried to cover things up saying daylight saving ended. All the furniture was chipped badly. Leather desk chair peeling. A few small dead bugs everywhere, not clean. Toilet didn't flush properly. Door to washroom did not close properly. So much static on the phone when I called front desk. Couldn't hear/understand. (and it was a clear, dry day) Large jetted tub in room. Looked nice but we didn't stay long enough to use it. We checked in at 3 p.m. and checked out at 7:50p.m. same day. (And we weren't even in the room for this entire time. We were gone for 2 hours.) We would not stay to sleep there. Definitely we do NOT recommend
Steve
Steve, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 14, 2024
Glenn
Glenn, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Nov 9, 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
sylvain
sylvain, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 9, 2024
Not bad...Could be better
PROs:
Place was clean and smelled really clean.
Had everything we needed
Breakfast with protein options was a pleasant surprise
Morning staff was pleasant
CONs:
Squeaky beds, which meant we didn’t sleep great.
Fridge wasn’t plugged in and didn’t discover that until an hour or more after putting my husband's insulin in it.
Asked for room on 1st floor at check-in due to knee issues and were told "No, you got the cheapest rate so you only get 2nd floor...print on reservation tells you that".
As soon as we got to our room, I checked the price to book an "Accessible Room" on hotels.com and it was $5 less than what we paid. 🙄 An accessible room obviously would have been the first floor in this facility.
Shower curtain was torn.
Marcel
Marcel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
PRO:
Nice Location. Tea coffee availibility. Helpful and warm staff Parking available
CON;
If room is on 2nd floor there are stairs no elevators
Ishita
Ishita, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 7, 2024
Stayed overnight. Free breakfast in the morning was good. Comfortable beds.
Julie
Julie, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 7, 2024
It was a good night stay, nice and quiet. Also the staff was really helpful.
Krista
Krista, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 6, 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 4, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 4, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
We had a good time and a good price, good staffs.
Daniel
Daniel, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 2, 2024
Not luxury but offers everything we need to feel comfortable on our trip: premises not brand new but very well maintained, very clean. Staff members are very friendly doing a great job.
Chi-hung
Chi-hung, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 1, 2024
Tim
Tim, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2024
Nice
Nicola
Nicola, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 29, 2024
Helpful staff
Ishita
Ishita, 1-night family trip
Verified Expedia guest review
6/10 Good
Sep 28, 2024
For what i paid i received what i expected.
It is older and showing its age. Stains on the carpets, some cracks. The beds were comfortable. I would suggest a chart for the TV stations for the room
Susan
Susan, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Sep 27, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 25, 2024
Older but clean for the most part had to fix toilet myself room smelled a bit but it was ok for the price breakfest was not worth it