4/10 Fair
Jan 1, 2025
Innovative Concept that doesn't work
Highlights: The hotel was new/clean and very close(walking distance) to the bus terminal to the airport. Convenient 7/11 on the 4th floor in the building. Lowlights: The rooms were extremely tight (incl. washroom) but perhaps par for the course, the lobby extremely tight and check-in process chaotic. Checkout was at 10am (30+ floors of 50+ rooms per floor) could not get an elevator during this time. Lobby resembled Grand Central Station during rush hour with tonnes of people lining up to drop luggages off for storage. Lobby too small for the capacity of the hotel. Could never get the temperature quite right despite having access to the thermostat. Room service would hang a bag of fresh towels and amenities on your door if you chose not to have your room cleaned (which was designed to make for an efficient process but lots of waste because it provided you with stuff that was not required (opposite effect of eco-friendly). The hallways were exposed to the outdoor air which makes sense as they save on heating and cooling common space but it felt like staying at a motel, not good, not bad but weird. Verdict: Would not stay there again.
edna
edna, 4-night family trip
Verified Hotels.com guest review
