John Paul II - Balice Airport (KRK) - 95 min drive
Zakopane Station - 20 min walk
Nowy Targ Station - 27 min drive
Tatranska Lomnica Station - 57 min drive
Airport shuttle (surcharge)
Restaurants
Pizza & Spaghetti - 7 min walk
Cafe Piano - 8 min walk
Kawiarnia Filiżanki - 6 min walk
Góralski Browar - 6 min walk
Żarneccy - 6 min walk
About this property
Hotel Czarny Potok
Enjoy your visit to Zakopane with a stay at Hotel Czarny Potok. Guests can visit the spa to be pampered with hot stone massages, facials, or body scrubs. Other features include a bar/lounge, a sauna, and a steam room.
Languages
English, Polish
At a glance
Hotel size
44 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–10:00 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Horse riding nearby
Ski area nearby
Working away
4 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Garden
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Heating
Sleep well
Free crib/infant bed
Rollaway/extra bed available
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: PLN 2.00 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 50 per pet, per night
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Czarny Potok
Czarny Potok Zakopane
Hotel Czarny Potok
Hotel Czarny Potok Zakopane
Hotel Czarny Potok Hotel
Hotel Czarny Potok Zakopane
Hotel Czarny Potok Hotel Zakopane
Frequently asked questions
Does Hotel Czarny Potok offer free cancellation for a full refund?
Yes, Hotel Czarny Potok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Czarny Potok?
Yes, pets are welcome, with a limit of 1 total. There's a charge of PLN 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Czarny Potok?
Sorry, there's no onsite parking at Hotel Czarny Potok.
Is airport shuttle service offered by Hotel Czarny Potok?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Czarny Potok?
Check-in start time: 4 PM; Check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Hotel Czarny Potok and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and horseback riding. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Czarny Potok also has a garden.
What's the area around Hotel Czarny Potok like?
Hotel Czarny Potok is in the heart of Zakopane, a short 7-minute walk from Krupowki Street and 12 minutes' walk from Zakopane Aqua Park.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Sep 18, 2024
Very good location
Peter
Peter, 1-night trip
Verified Wotif guest review
8/10 Very Good
Aug 18, 2024
Moshe
Moshe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2024
Tomasz
Tomasz, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 29, 2024
Close to tourist attractions in Zakopane. Close to couple of convenience stores. No elevator for guest and many steps up and bit of walking at the hotel. Buffet breakfast good but better selections on weekend. Free ice available at reception. Reception personnel very helpfull Taxi drivers do NOT follow or use meter in Zakopane so definitely ask the driver if he charges by meter or just make up a price based on your destination which is always arbitrarily higher then would be by meter. The drivers are friendly but will rip you off for the ride if they do not use meter.Uber avaiblity scarce or not existent. So use taxi but insist on taxi using meter. If you need new towels in the room get the reception to instruct maid service to do so because it may not happen. The same applies to sheet changes otherwise they may change the sheets every 3 days only.
To me the room price a bit overpriced since you need to keep an eye on the room service yourself because things will not happen automatically. I have stayed for 3 days there.
Miroslaw
Miroslaw, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 15, 2024
Amazing locations, very friendly staff, rooms very clean, breakfast delicious, swimming pool tiny but perfect. Excellent quality and atmosphere 👌
Katarzyna
Katarzyna, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 27, 2023
Everything ok, heater in the washroom didn't work
Zbigniew
Zbigniew, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Mar 22, 2023
Good place for a short stay
Location of this hotel was great- close to all main attractions. We had a small misunderstanding during check in, but later on the stuff was incredible helpful and nice! The room was clean and tidy, but it definitely needs some renovation. The worst part was the heating in the room- was so hot and the air was stuffy in the room.
Pool, sauna and jacuzzi were nice as well. Funny thing was also that when I asked if we are going to have a view on the mountains receptionist told us rather not, but we did had a view on the wonderful winter mountains. Best thing in this hotel was breakfast! Amazing!
Jacek
Jacek, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2023
Rafal
Rafal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2022
Lovely hotel, very friendly staff, great breakfast
Olha
Verified Expedia guest review
10/10 Exceptional
Oct 25, 2022
Dawid
Dawid, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 31, 2022
An easy walk to the city park, shops and restaurants but not in the middle of all the noise and crowds. Comfortable accommodations and nice breakfast buffet. We would stay again.
Jan
Jan, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 4, 2022
Sally
Sally, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2021
SHMUEL
SHMUEL, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2021
All staff exceptionally nice.
Good view from our room on Gubałówka
Very close distance to the major attractions in Zakopane.
Verified traveler
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2021
Wlodzimierz
Wlodzimierz, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2020
Lovely hotel
Fantastic stay, amazing location and the staff were super friendly! Our room was really nice and the pool and hot tub area were great for what we wanted!
Ben
Ben, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2020
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2020
Great visit
The hotel was great and cautious on sanitation for its guest. Close to downtown. Perfect place to stay while in zakopane
Jordan
Jordan, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 27, 2020
Trond
Trond, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2020
Great for a stay in Zakopane
Great hotel with a friendly staff. Rustic and cosy style and a relaxing jacuzzi and spa area :)
Manuel
Manuel, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 13, 2020
We recommend this hotel
We had very nice and pleasant stay at this hotel. Hotel is little bit older but still very clean and nice. We were also very satisfied with breakfast.
Lucia
Lucia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2020
Great location and fabulous facilities
Superb hotel, close to the town centre and with great facilities. Big room, with plenty of space and nice and clean. Lovely breakfast and best of all, the spa facilities which we loved. Excellent value for money, we plan to return next Christmas!
Susan
Susan, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jan 2, 2020
Didzis
Didzis, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 6, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 17, 2019
From the start it was a great experience, the receptionist was very helpful telling us about the area, the room was very clean and tidy, we had a room on the 3rd floor and had a balcony so in the morning we could sit out and drink coffee, breakfast was good and plentiful,it was a very enjoyable stay.
Tony
Tony, 2-night trip
Verified Hotels.com guest review
General property information
Travelers Say
"The pool and hot tub area were great for what we wanted!"