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citizenM New York Times Square

4.0 star property
Boutique hotel with restaurant, near Broadway

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Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
Lobby sitting area
Exterior
Bar (on property)
Experience the vibrant energy of Broadway at citizenM New York Times Square. Enjoy 24/7 dining at CanteenM, featuring delicious vegetarian options, or unwind with a workout in the 24-hour gym. With helpful staff and a convenient location near Radio City Music Hall and Rockefeller Center, this upscale boutique hotel is perfect for those who want to be in the heart of it all.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
$189 nightly
The total price is $220
Sep 1 - Sep 2
Total with taxes and fees

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Room

King Room | View from room

King Room

9.0 out of 10
Wonderful
(340 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Pillowtop bed
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room - City View

9.0 out of 10
Wonderful
(63 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Pillowtop bed
Private bathroom
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 5,749 reviews
$191 nightly
The price is $223
Sep 1 - Sep 2
Total with taxes and fees
Arlo Midtown
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About the neighborhood

Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk - 0.0 km
  • Times Square - 2 min walk - 0.2 km
  • Rockefeller Center - 8 min walk - 0.7 km
  • Grand Central Terminal - 16 min walk - 1.3 km
  • Manhattan Cruise Terminal - 17 min walk - 1.5 km

Getting around

  • Teterboro, NJ (TEB) - 17 min drive
  • Linden, NJ (LDJ) - 28 min drive
  • LaGuardia Airport (LGA) - 40 min drive
  • Newark Liberty Intl. Airport (EWR) - 40 min drive
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive
  • Grand Central - 42 St. Station - 17 min walk
  • New York W 32nd St. Station - 19 min walk
  • Penn Station - 20 min walk
  • 50 St. Station (Broadway) - 1 min walk
  • 50 St. Station (8th Av.) - 2 min walk
  • 49th St. Station - 4 min walk

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬1 min walk
  • ‪Carnegie Diner & Cafe - ‬2 min walk

About this property

citizenM New York Times Square

When you stay at citizenM New York Times Square, you'll be in a fantastic location, just a 5-minute walk from Broadway and Times Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves vegetarian cuisine. Other highlights at this boutique hotel include a bar/lounge and a snack bar/deli. Fellow travelers like that it's only a short walk to public transportation: 50 St. Station (Broadway) and 50 St. Station (8th Av.) are just steps away.

Languages

English

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 34
  • Elevator
  • Elevator door width (inches): 38
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Raised toilet seat
  • Raised toilet seat height (inches): 18
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (inches): 34
  • Grab bar in shower
  • Shower grab bar height (inches): 34
  • Bathroom emergency pull cord
  • Roll-in shower
  • Roll-in shower width (inches): 36
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
State tax ID - MRMDUS33

Also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Does citizenM New York Times Square offer free cancellation for a full refund?

Yes, citizenM New York Times Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM New York Times Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM New York Times Square?

Sorry, there's no onsite parking at citizenM New York Times Square.

What are the check-in and check-out times at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM New York Times Square?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at citizenM New York Times Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM New York Times Square?

Yes, CanteenM - open 24/7 offers vegetarian cuisine.

What's the area around citizenM New York Times Square like?

CitizenM New York Times Square is in Manhattan, a short 1-minute walk from 50 St. Station (Broadway) and 3 minutes' walk from Times Square. Travelers say the area is walkable and good for shopping.

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citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
View
Lobby
Shower
Breakfast
Rooftop bar
Cities

What guests liked

  • Breakfast was consistently excellent with many guests praising its quality and variety. (27 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wonderful staff and the best location to explore the Theater District and Manhattan.
Amy, 3-night trip

6/10 Good

Nice location
Nycorie, 3-night trip

10/10 Exceptional

The entire staff was amazing. Grace and Walter were the best. Birthday trip was a success
Dexter, 2-night trip

10/10 Exceptional

Great staff and location!

Great staff and location! Would always go back.
Khaled, 2-night trip

10/10 Exceptional

Great hotel

Overall the room and hotel were incredibly clean. Room service came a bit early in the morning but other than that, amazing stay
Andrew, 3-night trip

8/10 Very good

Rooms were a little small
ADOLPH, 1-night trip

8/10 Very good

Very good stay!
Joshua, 1-night trip

10/10 Exceptional

Excellent location
Sohiana, 3-night trip

10/10 Exceptional

Loves the cozy rooms and amazing staff!
Brenda, 3-night trip

8/10 Very good

Small but affordable and walkable

I loved the vibe of the hotel but the rooms are very small. Similar to a cruise ship cabin. The hotel is not in the best area, but not the worst. When leaving hotel go right..making a left puts you in a more seedy area.
Laura, 3-night trip

10/10 Exceptional

I love this chain of hotels. A very nice lobby and sitting area
natalya, 1-night trip

8/10 Very good

Stay at CitizenM

We were travelling for a week
Lotan, 6-night trip

10/10 Exceptional

The place was super nice, the staff was very helpful. I’d recommend it as a place to stay.
Loreena Mae, 3-night trip

10/10 Exceptional

Love the Citizen. Hip, fun, artistic. Great location close to subways
Dennis, 4-night trip

10/10 Exceptional

Everything in the hotel was amazing
ROBERTO ALEJANDRO, 3-night trip

10/10 Exceptional

Great stay. Loved the room. Nice breakfast.
Melissa, 1-night trip

10/10 Exceptional

Staff is amazing!

Every staff member was pleasant and helpful.
Ralph, 1-night trip

10/10 Exceptional

I Loved Every Minute !!!!

Clean , helpful, great food for breakfast. Great and welcoming customer service . Beautiful Place
Ashley, 3-night trip

10/10 Exceptional

Very nice staff and excellent location.
Sascha, 9-night trip

10/10 Exceptional

Great place
Desiree, 2-night trip

10/10 Exceptional

Perfect stay in the Theater District
Liam, 2-night trip

10/10 Exceptional

BEST YET

The hotel had a cool eclectic vibe. Located just steps from Times Square. Great, personable, helpful staff. Small, but compact room with lots of storage. Rainfall shower was the Best. Rooftop bar and outdoor patio were a treat.
Joseph, 3-night trip

10/10 Exceptional

Property was excellent! We loved everything about our stay!!
Charles R, 4-night trip

10/10 Exceptional

Great location service and wifi!
Rizwan, 3-night trip

10/10 Exceptional

One of my favorite hotels ever. Super clean, breakfast buffet is great & the staff are all super welcoming & friendly.
Allen, 3-night trip