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Monte Serrat Hotel

3.0 star property
Santos hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Monte Serrat Hotel

Hallway
Lobby lounge
Minibar, in-room safe, blackout curtains, free WiFi
Minibar, in-room safe, blackout curtains, free WiFi
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Free breakfast
  • Pet-friendly
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 hot tubs
  • Fitness centre
  • Sauna
  • Room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Arcade/games room
  • Front desk safe

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Minibar
The price is RM207
RM211 total
includes taxes & fees
16 Jan - 17 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Double Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Quadruple Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 28 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Double or Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Triple Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Standard Single Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Single Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Superior Triple Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Reception

Hotel Caiçara

Free breakfast
Free WiFi
Air conditioning
24/7 front desk
8.2 out of 10, Very good, (66)
The price is RM191
RM195 total
includes taxes & fees
19 Jan - 20 January 2025
Hotel Caiçara
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About the area

Map
Rua Bittencourt, 130, Santos, SP, 11013-300

What's nearby

  • Urbano Caldeira Stadium - 3 min drive - 2.6 km
  • Santos Harbor - 8 min drive - 7.9 km
  • Gonzaga Beach - 15 min drive - 4.5 km
  • Jose Menino Beach - 17 min drive - 4.6 km
  • Ponta da Praia Beach - 21 min drive - 6.2 km

Getting around

  • São Paulo (CGH-Congonhas) - 76 min drive
  • Pinheiro Machado Station - 5 min drive
  • Nossa Senhora de Lourdes Station - 5 min drive
  • Conselheiro Nébias Station - 28 min walk

Restaurants

  • ‪Paquito O Restaurante - ‬3 min walk
  • ‪Puro Néctar - ‬6 min walk
  • ‪Domitila Confeitaria Café - ‬2 min walk
  • ‪Luiz XV Restaurante, Lanchonete e Pizzaria - ‬4 min walk
  • ‪Qui Panquecas - ‬6 min walk

About this property

Monte Serrat Hotel

At Monte Serrat Hotel, you'll be within a 10-minute drive of Santos Harbor. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 92 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • Pets stay for free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas
    • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Arcade/games room
  • 2 hot tubs
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in Brazilian cuisine and serves breakfast, lunch and dinner.

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Monte Serrat Hotel Santos
Monte Serrat Hotel
Monte Serrat Santos
Monte Serrat
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Frequently asked questions

Does Monte Serrat Hotel offer free cancellation for a full refund?
Yes, Monte Serrat Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Monte Serrat Hotel?
Yes, pets stay free.
Is parking offered on site at Monte Serrat Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Monte Serrat Hotel?
Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon.
What is there to do at Monte Serrat Hotel and nearby?
Monte Serrat Hotel has a sauna and a fitness centre, as well as an arcade.
Are there restaurants at or near Monte Serrat Hotel?
Yes, there's an on-site restaurant that offers Brazilian cuisine.
What's the area around Monte Serrat Hotel like?
Monte Serrat Hotel is in the heart of Santos, a short 13-minute walk from Santos Historical Streetcar and 17 minutes' walk from Monte Serrat.

Monte Serrat Hotel Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The experience in this place was amazing.
Lorena, 2-night trip
Verified Expedia guest review

2/10 Poor

Outdated and in a dangerous part of town
I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.
Verified Expedia guest review

4/10 Fair

Too Bad
The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.
Verified Hotels.com guest review

6/10 Good

Good experience
Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.
Verified Expedia guest review

10/10 Exceptional

Hotel muito bom, quarto grande, banheiro ótimo, tudo bem limpo, café da manhã muito bom também, garagem é gratuita , porém 15 minutos de carro até a praia, pessoal muito atencioso, no geral gostei muito, vale muito a pena.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Passamos apenas uma noite, mas a estadia foi melhor do que esperado, o quarto era espaçoso e limpo e o banheiro também era espaçoso e estava limpo e tinha um chuveiro muito bom, com uma ducha forte e quentinha (gostei bastante). O único problema do quieta que uma das camas estava com um pé quebrado e quando sentei quase virou, mas para dormir subi pelo outro lado e não tive problema e consegui dormir tranquilamente, a cama estava confortável e com uma mantinha quentinha. O ar condicionado estava funcionando, porém fez um pouco de barulho mas não incomodou para dormir. O café da manhã foi também uma grata surpresa, estava muito bom, com muita variedade e estava tudo muito gostoso. No geral eu gostei bastante, recomendo!!
Ana Maria, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Racquel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria Alice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bom hotel
Hotel simples, bom atendimento, boa localização e com preço compativel e razoavel.
Celso, 1-night trip
Verified Hotels.com guest review

6/10 Good

ACCACIO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Vanessa, 1-night family trip
Verified Hotels.com guest review

6/10 Good

O hotel cobra por 4 estrelas e entrega por 2, sendo exagerado, pois já me hospedei em hotel 2 estrelas que entregava 4. O hotel parece que não tem administrador.
Accacio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alexandre, 1-night trip
Verified Hotels.com guest review

8/10 Very good

CLAUDIA, 1-night trip
Verified Hotels.com guest review

6/10 Good

Não valeu a pena
Não tive boa estadia. Quarto com mto barulho do ar condicionado do vizinho ( o nosso nem ligamos). Baratinhas no quarto e banheiro. Estacionamento com vagas mto apertadas. Qdo chegamos as recepcionistas demoraram para ver nosso quarto, ficavam uma perguntando para outra, até que liberaram. A noite ligaram no quarto perguntando é fulana? : resposta: sim sou eu. Do outro lado : desculpa foi engano. Como assim??? Sabiam ate o nome??? Mto estranho. Café da manhã deles é mto bom.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Walter, 1-night trip
Verified Hotels.com guest review

6/10 Good

Angellyca, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muito bom!
Juliane, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

EDIVANEIDE SOUZA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Boa
Foi muito boa atendeu minhas necessidades
Elizabeth, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Daniel Aleixo Franca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

etelvinamariaherrera, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

LEdiane, 2-night trip
Verified Hotels.com guest review