Sonesta Hotel Bucaramanga is where vibrant city life meets relaxing comfort. Savor a breakfast buffet, unwind with a drink at the poolside bar, and take advantage of in-room WiFi. With an outdoor pool, coffee shop/cafe and helpful staff nearby you'll have everything you need for an unforgettable getaway.
Cardiovascular Foundation of Colombia - 8 min walk - 0.7 km
Clínica Foscal Internacional - 11 min walk - 1.0 km
Floridablanca Park - 3 min drive - 2.5 km
Cacique Shopping Mall - 3 min drive - 3.1 km
Getting around
Bucaramanga (BGA-Palonegro Intl.) - 39 min drive
Airport shuttle (surcharge)
Restaurants
Juan Valdez Café - 3 min walk
Domino's Pizza El Caracolí - 3 min walk
Juan Valdez Café - 6 min walk
Asadero El Cacareo - 1 min walk
Archie's - 3 min walk
About this property
Sonesta Hotel Bucaramanga
Sonesta Hotel Bucaramanga is a great choice for a stay in Floridablanca. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a poolside bar, a fitness centre and a terrace. Fellow travellers love the helpful staff.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
104 rooms
Arranged over 13 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Working away
Business centre
Meeting rooms
Computer station
Conference space (94 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Free newspapers in reception
Luggage storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Monday:
Outdoor pool
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 10 AM to 6:30 PM
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca
Frequently asked questions
Does Sonesta Hotel Bucaramanga offer free cancellation for a full refund?
Yes, Sonesta Hotel Bucaramanga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta Hotel Bucaramanga?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 6:30 PM.
Are pets allowed at Sonesta Hotel Bucaramanga?
Sorry, pets aren't allowed.
Is parking offered on site at Sonesta Hotel Bucaramanga?
Yes, there's free self parking.
Is an airport shuttle service offered by Sonesta Hotel Bucaramanga?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sonesta Hotel Bucaramanga?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Sonesta Hotel Bucaramanga and nearby?
Sonesta Hotel Bucaramanga has an outdoor pool and a fitness centre.
Are there restaurants at or near Sonesta Hotel Bucaramanga?
Yes, there's an on-site restaurant.
What's the area around Sonesta Hotel Bucaramanga like?
Sonesta Hotel Bucaramanga is a short 6-minute walk from Centro Comercial Cañaveral and 10 minutes' walk from Cardiovascular Foundation of Colombia.
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Sonesta Hotel Bucaramanga Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Shopping malls
Breakfast
Restaurant
Room
Bed
Location
Amenities
Children
Shopping center
What guests liked
Breakfast was a highlight with a big selection and everything was fresh. (6 reviews)
The property offers convenient access to a variety of local restaurants and a mall with a bar and good music. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
7 Aug 2025
Great modern hotel! Will definitely stay there again and recommend it to friends
Yenny Bibiana
Yenny Bibiana, 1-night trip
10/10 Excellent
14 Jul 2025
Great location & friendly staff
Alejandro
Alejandro, 1-night trip
8/10 Good
3 Jul 2025
Comfortable bed, good location attached to mall, breakfast included.
Nulbia
Nulbia, 2-night trip
10/10 Excellent
13 May 2025
Excellent place to stay at, highly recommend ir
Richard
Richard, 3-night trip
10/10 Excellent
26 Jul 2025
it was a nice experience. the hotel is located in a convenient place, easy access, stores and restaurant around, nice staff, good breakfast
ANDRES
ANDRES, 1-night trip
10/10 Excellent
12 Jul 2025
Location location location plus a very good service
Ernesto
Ernesto, 8-night trip
8/10 Good
24 Jun 2025
The staff was friendly. The hotel and accomodations were excellent and everything was close in proximity.
ALEX
ALEX, 7-night trip
10/10 Excellent
21 Jun 2025
Very friendly staff
I
I, 2-night trip
10/10 Excellent
12 Apr 2025
Great location!
Scott
Scott, 1-night trip
10/10 Excellent
6 May 2025
Best location , near all
Jose
Jose, 4-night trip
10/10 Excellent
29 Mar 2025
Really nice hotel and great location. Very Good food in the rooftop restaurant
stephen
stephen, 3-night trip
10/10 Excellent
10 Mar 2025
Great location
juan
juan, 12-night trip
10/10 Excellent
25 Jul 2025
Nice!
Erika
Erika, 14-night trip
10/10 Excellent
26 Feb 2025
Great staying
Douglas
Douglas, 3-night trip
10/10 Excellent
5 Apr 2025
Great rooftop restaurant and bar good food better staff.... amazing
BARRY
BARRY, 2-night trip
10/10 Excellent
21 Jan 2025
Great location
Safe
Convenience
Shopping
Great restaurant
oscar
oscar, 3-night trip
10/10 Excellent
1 May 2025
1112
Everyone was so polite, friendly and helpful. The hotel was clean, the breakfast has a lot of variety to choose from. Overall great place to stay.
Lina
Lina, 14-night trip
10/10 Excellent
24 May 2025
Good service
Diana
Diana, 7-night trip
10/10 Excellent
14 Mar 2025
amazing hotel super nice breakfast 10 out of 10 customer service. very friendly.
Nilson
Nilson, 2-night trip
10/10 Excellent
22 Jul 2025
Great place to stay for a long period of time, only thing is that the room was not fully sound proof or i could hear a lot of the room next to me because of the door in between. And you can hear a lot from the hallway if anyone was making a sound. But other than that it was very nice. Would definitely recommend.