6/10 Good
Dec 23, 2024
Disappointed
Room was next to another occupied room, which was weird bc they were far from full occupancy. So we could hear conversations, doors opening and closing, etc. Do not understand why there was not at least one room in between us. The room was freezing when we first got there. It did heat up quickly thank goodness. Bed was comfortable, but bed spread was stained. We hoped it wasn’t just reused but with the stains it made us question it. Also made us question what else may not have been cleaned or changed. A large part of the ceiling was by the sink was peeling and hanging down. The chair had a rip about 4-6 inches long with stuffing exposed. All of these things put together, we could not understand why, with so many empty rooms, did they give us one that needed repairs. It would seem like they would give the rooms with no problems to their customers. We felt like we were given the bottom of the barrel, which was unnecessary, unless all of their rooms are like this. Will probably not come back to this location. Hopefully other ones are better kept.
Verified traveler
1-night trip
Verified Hotels.com guest review
