Cinnamon Grand Colombo features a rooftop terrace and puts you within a 10-minute walk of Galle Face Green. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Plates, one of 14 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
501 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free babysitting
Free supervised childcare
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Free offsite parking nearby
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
14 restaurants
Bar/lounge
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Free supervised childcare/activities
Grocery/convenience store
Children's menu
What to do
Racquetball/squash
Shopping
Pool table
Beach nearby
Golfing nearby
Working away
24-hour business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Piano
Fitness center
2 outdoor pools
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
No plastic coffee stirrers
Biodegradable drinking straws
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
42-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Plates - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Lagoon Seafood Restaurant - Overlooking the garden, this restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Echo Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
London Grill - This fine-dining restaurant serves dinner and light fare. Reservations are required. Open daily.
Chutneys Indian - Overlooking the pool, this theme restaurant specializes in Indian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 13 per person
Children & extra beds
Rollaway beds are available for USD 20 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cinnamon Colombo Grand
Cinnamon Grand Colombo
Cinnamon Hotel Colombo Grand
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Cinnamon Grand Colombo Hotel
Cinnamon Grand Hotel
Cinnamon Grand
Cinnamon Grand Colombo Hotel
Cinnamon Grand Colombo Colombo
Cinnamon Grand Colombo Hotel Colombo
Frequently asked questions
Is there a pool at Cinnamon Grand Colombo?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Cinnamon Grand Colombo?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Cinnamon Grand Colombo?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Cinnamon Grand Colombo?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Cinnamon Grand Colombo?
No, this hotel doesn't have a casino, but Casino Marina Colombo (18-min walk) and Bellagio Casino (2-min drive) are both nearby.
What is there to do at Cinnamon Grand Colombo and nearby?
Onsite recreation at Cinnamon Grand Colombo includes racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Cinnamon Grand Colombo also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Cinnamon Grand Colombo?
Yes, there are 14 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Cinnamon Grand Colombo like?
Cinnamon Grand Colombo is in Kollupitiya, a short 7-minute walk from Galle Face Green and 18 minutes' walk from Colombo City Centre.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 14, 2025
Amazing stay, highly recommend
Verified traveler
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
Pat
Pat, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
Nafel
Nafel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Tabitha
Tabitha, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jan 4, 2025
As a solo female traveller I did not find this hotel too accommodating. Upon check in I was given no information about the facilities available such as pool or gym locations. The area of the hotel is not the best for solo travellers as there was not a lot around and I got scammed and harassed on the street. I think if you were with a group of friends or in a couple it would be fine but felt targeted as a solo woman, therefore was reluctant to be explore the streets. An 18% service charge was attached to everything which was not divulged to me.
Oh the positive side, bed was incredibly comfortable the room was huge. The pool was lovely once I located it and the gym is also pretty decent for a hotel.
Sarah
Sarah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
Good hotel I highly recommend
Nafel
Nafel, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Amit
Amit, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
Amit
Amit, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2024
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 25, 2024
Good experience
The staff were great, but I did have a couple of issues with the room. The shower leaked, and the sink drained slowly, which was a bit inconvenient.
Overall, I had a good experience, but it seems like the rooms could use a bit of maintenance and an upgrade.
Julia
Julia, 3-night trip
Verified Hotels.com guest review
6/10 Good
Nov 17, 2024
Second thoughts… maybe not thanks!
The hotel offers various facilities
But will need some renovation as other hotels in the ateac4/5 stars are in same price. Breakfast room is extremely crowded and smelly, too small for the size of the hotel. (Room numbers to tables) and spa allocated outside the hotel . Next time will rethink to book to a different place . Staff extremely kind .
Anastasios
Anastasios, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
5 star in Colombo central
We are at the end of our private tour of Sri Lanka. We booked all accom from Australia. The most consistent service issue across all accommodation regardless of price point or star rating is the inordinately slow service! Whether drinks or food slow service is endemic across Sri Lanka and unfortunately the cinnamon grand is no different. Staff always try to be helpful however this is the first hotel experience where staff seem unhappy. Just to be clear what we are talking about is the time taken from placing orders to delivery. Younger staff seem to be unsure of their function. Even the pop up crepe and waffle station took so long between preparation and delivery that the crepes were cold by the time they delivered. The hot chocolate was excellent!
Don
Don, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Sudath
Sudath, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
harsh vardhan
harsh vardhan, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Sep 6, 2024
sumathi
sumathi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
Samuel
Samuel, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2024
Great trip Cinnamon Grand Colombo
Strict security just before entering the hotel ... And greeted by an elegent atmosphere at the lobby... Check-in process is smooth, staffs were all friendly and speaks good English... Drinks were also served during check-in... Rooms are overall clean ... Except for some stains on the mattress... Covered with the protector so not much of an issue...
Breakfast were good and have a wide variety of food... Salads, cold cuts, breads and pastries... Western eggs and bacon, asian, local cuisine.... Egg counter is just beside the pool...
Highly recommend for business and short family stay...
Will definitely come again
Samuel
Samuel, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Jeyantha
Jeyantha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
The guest service was awesome, the room was clean and comfortable. The restaurants were really good and my favorite is the seafood restaurant, Lagoon.
DHARANI
DHARANI, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
jeevahan
jeevahan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
jeevahan
jeevahan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 22, 2024
not everyday I get impressed with Hotel and its service but the staff here is phenomenal!
Absolutely awesome,
they even called mid stay to ask if we were ok, anything we needed. all the staff are super helpful and the hotel is awesome!
The spa is great as well, massage was great, pool is great.
Henward
Henward, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 16, 2024
Vineet
Vineet, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 8, 2024
Completely overwhelmed by the level of service provided.
My first visit to Sri Lanka has been the most pleasant because of the good security, high level of customer service right to the details when the housekeepings level of attention to my personal habits. Impressive is an understatement to be honest. Simply love it!
Samuel
Samuel, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
Great place for a leisurely stay
Beautiful hotel with very helpful
And courteous staff. The rooms were lovely and we enjoyed our stay with 4 rooms across 2 families. Highly recommend!
Linda
Linda, 1-night family trip
Verified Hotels.com guest review
General property information
Travelers Say
"Great location and the outdoor pool were beautiful."