At Hotel-Ito, unwind in the outdoor pool or indulge in a cooked-to-order breakfast. Stay connected with free WiFi and enjoy perks like free self parking and a 24-hour front desk.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Free breakfast
Non-smoking
Free parking
Free WiFi
Restaurant
Main amenities (5)
Daily housekeeping
Restaurants
Outdoor pool
Room service
Limited hour front desk
Feel at home (6)
Daily housekeeping
Cable TV service
Free self-parking
Outdoor swimming pools
Free toiletries
Hairdryer
The current price is RM317
RM317
RM377 total
includes taxes & fees
24 Aug - 25 Aug
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Classic Double Room, 1 King Bed
Cuatrocienegas Central Plaza - 7 min walk - 0.6 km
Venustiano Carranza Museum - 7 min walk - 0.6 km
Ferriño Wineries - 2 min drive - 0.8 km
Cuatro Cienegas de González Viewpoint - 3 min drive - 2.3 km
Poza Azul Lake - 14 min drive - 13.3 km
Getting around
Monclova, Coahuila (LOV-Venustiano Carranza Intl.) - 62 min drive
Restaurants
Hotel Santa Fe Cuatro Cienegas - 3 min walk
Cantina el 40 - 6 min walk
Bodegas Ferriño - 15 min walk
Restaurante la Casona - 10 min walk
Restaurant el Doc - 8 min walk
About this property
Hotel Serenna
Hotel Serenna is a great choice for a stay in Cuatro Ciénegas. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.
Languages
English, Spanish
At a glance
DONE
Hotel size
16 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1:00 PM
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free off-site parking within 16 ft
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–11:30 AM
Restaurant
Private picnics
Room service (limited hours)
What to do
Ecotours nearby
Hiking/biking trails nearby
Services
Front desk (limited hours)
Romance packages
Facilities
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Cable TV channels
Home comfort
Ceiling fan
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa
Cashless transactions are available.
Also known as
Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro Ciénegas
Hotel Serenna Hotel Cuatro Ciénegas
Frequently asked questions
Is there a pool at Hotel Serenna?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Serenna?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Serenna?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Serenna?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 1:00 PM.
What is there to do at Hotel Serenna and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Hotel Serenna also has an outdoor pool.
Are there restaurants at or near Hotel Serenna?
Yes, there's an on-site restaurant.
Does Hotel Serenna have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Serenna like?
Hotel Serenna is a short 8-minute walk from Cuatrocienegas Central Plaza and 8 minutes' walk from Venustiano Carranza Museum.
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Hotel Serenna Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
29 Jul 2025
Too many restrictions regarding coolers and drinks, noisy neighborhoods, not nice. Facilities ok
JAVIER
JAVIER, 2-night trip
10/10 Excellent
29 Jul 2025
Todo bien
Miriam Selene
Miriam Selene, 1-night trip
8/10 Good
28 Jul 2025
Buen desayuno
Marcela
Marcela, 1-night trip
2/10 Terrible
19 Jul 2021
Victor
Victor, 2-night trip
6/10 Okay
23 May 2021
La limpieza deja mucho que desear, entrando a la habitación aparentemente todo muy limpio, pero las dos camas tenían las sábanas sucias, ni siquiera habían sacudido las camas, estaban llenas de brillitos, piedritas de colores y cabellos.
Un asco de sábanas!
El personal del hotel muy amable.
Verified traveller
1-night trip
8/10 Good
10 May 2021
Un lugar muy agradable y bonito, tranquilo su personal muy eficaz. Solo faltó agua caliente en la regadera pues aunque es caluroso es necesaria por la mañana.
Verified traveller
2-night trip
10/10 Excellent
27 Apr 2021
Gabriela
Gabriela, 2-night trip
4/10 Poor
19 Apr 2021
CARLOS CESAR
CARLOS CESAR, 1-night trip
6/10 Okay
13 Apr 2021
No vi que sanitizaran las áreas
Verified traveller
2-night trip
10/10 Excellent
11 Apr 2021
Instalaciones excelentes!!! Relación calidad precio perfecta, el trato del personal como en casa, la verdad me hospedé en 3 hoteles diferentes y este me dejó impresionado, sin duda volvería
Verified traveller
1-night trip
4/10 Poor
5 Apr 2021
Verified traveller
3-night trip
10/10 Excellent
31 Mar 2021
Tania
Tania, 2-night trip
8/10 Good
21 Mar 2021
Verified traveller
2-night trip
10/10 Excellent
12 Mar 2021
Jesus
Jesus, 1-night trip
10/10 Excellent
9 Mar 2021
Muy agradable hotel, cuidado y acogedor, aunque un poco pequeña la habitación
Verified traveller
1-night trip
8/10 Good
9 Mar 2021
Small Rooms good service
The hotel facility is very new, clean with good service, But "Ito" means small actually the rooms they offer for 4 persons there is not enoug space, the bathroom is small consider that if you are a big person. the Prices according to spaces are kind high.
VLADIMIR
VLADIMIR, 1-night trip
10/10 Excellent
8 Mar 2021
Todo de muy buen gusto FELICIDADES y como debe de ser el agua bien caliente
Verified traveller
1-night trip
8/10 Good
6 Feb 2021
Verified traveller
1-night trip
10/10 Excellent
5 Feb 2021
me parecio excelente sus instalaciones todo aparentemente nuevo o de poco tiempo
buena alberca,buen bar y servicio de restaurant.
unico detalle en mi estancia el baño expedia fuerte olor a drenaje todo el dia y lo que es dotacion de shampoo mini porcion para 4 personas. volveria a hospedarme
Verified traveller
1-night trip
8/10 Good
1 Feb 2021
Hotel muy pequeño, pero da buena impresión, el bañó es pequeño, el estacionamiento fuera del hotel.
RosaMartha
RosaMartha, 1-night trip
6/10 Okay
3 Jan 2021
Las atenciones de priscila la recepcionista muy amable, pésima comida, cierran la recepcion teniamos que salir a las 5 am y nadie abria la puerta, el estacionamiento es enfrente en un terreno atras de una casa, se escucha todo en las habitaciones
Verified traveller
1-night trip
10/10 Excellent
8 Nov 2020
Verified traveller
1-night trip
8/10 Good
22 Oct 2020
Buena experiencia,
Desafortunadamente se fue la luz en 1/4 parte de la ciudad y el hotel se vio afectado, tardaron aprox 12 horas para colocar una planta extra y poder compensar la situación.
El personal trató de minimizar el problema.
Verified traveller
2-night trip
8/10 Good
10 Oct 2020
Cozy and friendly
Very nice and friendly service.
Really close to attractions!
Araceli
Araceli, 1-night trip
10/10 Excellent
27 Jul 2020
Excelente. Muy padre y el bar también
Limpio. Seguro. Alberca muy bien. Buenos precios