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Hotel Fenix Gran Meliá - The Leading Hotels of the World

5.0 star property
Luxury hotel with spa, near U.S. Embassy

Choose dates to view prices

Photo gallery for Hotel Fenix Gran Meliá - The Leading Hotels of the World

Terrace/patio
Restaurant
Lobby
Terrace/patio
1 bedroom, premium bedding, down duvets, minibar
In the heart of Madrid, Hotel Fenix Gran Meliá - The Leading Hotels of the World offers a tranquil retreat. Unwind with a massage or body treatment at the onsite spa, connect to in-room WiFi, and enjoy coffee in the lobby. With babysitting services and tour assistance available, previous guests praise this hotel for its attentive staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Spa
  • Parking available
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
  • 6 meeting rooms
  • Airport shuttle

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is RM1,262
RM1,389 total
includes taxes & fees
12 Aug - 13 Aug

Room options

Available filters for rooms
Showing 47 of 47 rooms

View all photos for Presidential Penthouse Suite Red Level (3+1)

1 bedroom, premium bedding, down duvets, minibar

Presidential Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, down duvets, minibar

Classic Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Red Level Room (2+1)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Red Level Room (2+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (2 Adults + 1 Child)

1 bedroom, premium bedding, down duvets, minibar

Premium Room (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room (3 Adults)

1 bedroom, premium bedding, down duvets, minibar

Premium Room (3 Adults)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse Suite Red Level (2+1)

1 bedroom, premium bedding, down duvets, minibar

Penthouse Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Penthouse Suite Red Level (2+1)

1 bedroom, premium bedding, down duvets, minibar

Presidential Penthouse Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite Red Level (4+1)

1 bedroom, premium bedding, down duvets, minibar

Two Bedroom Suite Red Level (4+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Red Level Deluxe Room

1 bedroom, premium bedding, down duvets, minibar

Red Level Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Penthouse Suite Red Level

1 bedroom, premium bedding, down duvets, minibar

Presidential Penthouse Suite Red Level

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 200 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Junior Suite Red Level Lounge Access

1 bedroom, premium bedding, down duvets, minibar

Deluxe Junior Suite Red Level Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite Red Level (2+2)

1 bedroom, premium bedding, down duvets, minibar

One Bedroom Suite Red Level (2+2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Deep-soaking bathtub, hydromassage showerhead, designer toiletries

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Red Level (3+1)

1 bedroom, premium bedding, down duvets, minibar

One Bedroom Suite Red Level (3+1)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Red Level Lounge Access

1 bedroom, premium bedding, down duvets, minibar

Junior Suite Red Level Lounge Access

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite Red Level Lounge Access

Deep-soaking bathtub, hydromassage showerhead, designer toiletries

One Bedroom Suite Red Level Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium

1 bedroom, premium bedding, down duvets, minibar

Premium

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Supreme Room

1 bedroom, premium bedding, down duvets, minibar

Family Supreme Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Grand Supreme

1 bedroom, premium bedding, down duvets, minibar

Family Grand Supreme

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Two Bedrooms Suite Red Level

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Gran Premium with Jacuzzi Red Level Lounge Access

1 bedroom, premium bedding, down duvets, minibar

Gran Premium with Jacuzzi Red Level Lounge Access

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite Red Level

1 bedroom, premium bedding, down duvets, minibar

One Bedroom Master Suite Red Level

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Supreme

1 bedroom, premium bedding, down duvets, minibar

Supreme

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Redlevel One Bedroom Master Suite with Terrace

1 bedroom, premium bedding, down duvets, minibar

Redlevel One Bedroom Master Suite with Terrace

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Redlevel One Bedroom Master Suite with Terrace (2+1)

1 bedroom, premium bedding, down duvets, minibar

Redlevel One Bedroom Master Suite with Terrace (2+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse Suite Red Level (3+1)

1 bedroom, premium bedding, down duvets, minibar

Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite Red Level (2+2)

1 bedroom, premium bedding, down duvets, minibar

Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite Red Level

1 bedroom, premium bedding, down duvets, minibar

Penthouse Suite Red Level

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Penthouse Suite Red Level (2+2)

1 bedroom, premium bedding, down duvets, minibar

Presidential Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Master Suite Red Level (2+1)

1 bedroom, premium bedding, down duvets, minibar

One Bedroom Master Suite Red Level (2+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Red Level Deluxe Room

Lobby

Red Level Deluxe Room

  • Sleeps 2

View all photos for Supreme Room

Lobby

Supreme Room

  • Sleeps 3

View all photos for One-Bedroom Suite Red Level

1 bedroom, premium bedding, down duvets, minibar

One-Bedroom Suite Red Level

  • Sleeps 4

View all photos for Grand Family Room

1 bedroom, premium bedding, down duvets, minibar

Grand Family Room

  • Sleeps 5

View all photos for One-Bedroom Master Suite Red Level

Outdoor spa tub

One-Bedroom Master Suite Red Level

  • Sleeps 2

View all photos for Red Level Penthouse Suite

1 bedroom, premium bedding, down duvets, minibar

Red Level Penthouse Suite

  • Sleeps 4

View all photos for Family Supreme Room

1 bedroom, premium bedding, down duvets, minibar

Family Supreme Room

  • Sleeps 2

View all photos for Grand Premium Room With Hot Tub Red Level

1 bedroom, premium bedding, down duvets, minibar

Grand Premium Room With Hot Tub Red Level

  • Sleeps 2

View all photos for Classic Queen Room

Lobby

Classic Queen Room

  • Sleeps 2

View all photos for Red Level Junior Suite

Lobby

Red Level Junior Suite

  • Sleeps 4

View all photos for Presidential Penthouse Suite Red Level

Lobby

Presidential Penthouse Suite Red Level

  • Sleeps 2

View all photos for Red Level Grand Premium Room With Jacuzzi

1 bedroom, premium bedding, down duvets, minibar

Red Level Grand Premium Room With Jacuzzi

  • Sleeps 2

View all photos for Premium Room

Lobby

Premium Room

  • Sleeps 2

View all photos for Classic Room

1 bedroom, premium bedding, down duvets, minibar

Classic Room

  • Sleeps 2

View all photos for Red Level Two Bedroom Suite

1 bedroom, premium bedding, down duvets, minibar

Red Level Two Bedroom Suite

  • Sleeps 6

View all photos for Deluxe Junior Suite Red Level

1 bedroom, premium bedding, down duvets, minibar

Deluxe Junior Suite Red Level

  • Sleeps 5

View all photos for One-Bedroom Master Suite Red Level

1 bedroom, premium bedding, down duvets, minibar

One-Bedroom Master Suite Red Level

  • Sleeps 2

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9.2 out of 10, Wonderful, 551 reviews
The price is RM1,525
RM1,678 total
includes taxes & fees
10 Aug - 11 Aug
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About the area

Map
Hermosilla 2, Madrid, Madrid, 28001

What's nearby

  • Gran Via - 16 min walk - 1.4 km
  • Prado Museum - 19 min walk - 1.7 km
  • Puerta del Sol - 3 min drive - 1.8 km
  • Plaza Mayor - 4 min drive - 2.9 km
  • El Retiro Park - 5 min drive - 2.9 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 5 min walk
  • Nuevos Ministerios Station - 29 min walk
  • Colon Station - 4 min walk
  • Serrano Station - 5 min walk
  • Velazquez Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Ten Con Ten - ‬3 min walk
  • ‪Habanera - ‬4 min walk
  • ‪Rodilla - ‬5 min walk
  • ‪Le Pain Quotidien - ‬2 min walk
  • ‪La Mafia se sienta a la mesa - ‬1 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Hotel Fenix Gran Meliá - The Leading Hotels of the World puts you in a great location, within a 15-minute walk of Paseo de la Castellana and Gran Via. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Colon Station is 4 minutes and Serrano Station is 5 minutes.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 188 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 40.00 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1953
  • Safe-deposit box at front desk
  • Terrace
  • Communal living room
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • DVD player
  • 37-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Recycling

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is open daily.

Dining

Balmoral Bar – This cocktail bar specialises in Mediterranean cuisine. Open daily.
"Aduana" Restaurant – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 40 per person
  • Airport shuttle service is offered for an extra charge of EUR 105 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 80 per pet, per stay

Parking

  • Self-parking costs EUR 40.00 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Hotel
Gran Melia Fenix Madrid
Gran Melia Fénix Leading Hotels World Hotel Madrid
Gran Melia Madrid
Gran Melia Hotel Madrid
Gran Melia Fénix Leading Hotels World Hotel
Gran Melia Fénix Leading Hotels World Madrid
Gran Melia Fénix Leading Hotels World
Gran Melia Fénix Leang s Worl
Hotel Fenix Gran Meliá
Gran Melia Fénix The Leading Hotels of the World
Hotel Fenix Gran Meliá The Leading Hotels of the World
Hotel Fenix Gran Meliá The Leading Hotels of the World eid
Hotel Fenix Gran Meliá - The Leading Hotels of the World Hotel
Hotel Fenix Gran Meliá - The Leading Hotels of the World Madrid

Frequently asked questions

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World offer free cancellation for a full refund?

Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 80 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes. Self-parking costs EUR 40.00 per day. Electric car charging is available.

Is an airport shuttle service offered by Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, an airport shuttle is available. The charge is EUR 105 per vehicle one way.

What are the check-in and check-out times at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, this hotel doesn't have a casino, but Casino de Madrid (19-min walk) and Casino Gran Via (19-min walk) are both nearby.

What is there to do at Hotel Fenix Gran Meliá - The Leading Hotels of the World and nearby?

Hotel Fenix Gran Meliá - The Leading Hotels of the World has a spa and a health club.

Are there restaurants at or near Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, there's an on-site restaurant that offers al fresco dining and Mediterranean cuisine.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Hotel Fenix Gran Meliá - The Leading Hotels of the World like?

Hotel Fenix Gran Meliá - The Leading Hotels of the World is a short 4-minute walk from Colon Station and 15 minutes' walk from Gran Via. Travellers say that the hotel is in a great location.

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Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Food
Breakfast
Bar
Concierge
Amenities
Spacious room

What guests liked

  • Breakfast offered a nice variety of options, including made-to-order omelettes, and was consistently described as delicious and fresh. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great stay
Guillermo, 3-night trip

10/10 Excellent

Excellent Hotel
Maria, 1-night trip

10/10 Excellent

Great location Service was excellent Staff very accommodating
Manuel, 1-night trip

10/10 Excellent

Great location
Henry, 3-night trip

10/10 Excellent

Excelente!
Gabriela, 3-night trip

10/10 Excellent

Excellent location, great staff service
Ingrid, 3-night trip

10/10 Excellent

One of the best experiences we've had in Madrid. The staff was very nice (particularly Yana, who went out of her way to make sure our family was comfortable). Nice size rooms if you get a 1 bedroom, with plenty of space and amenities. Food was excellent at the Red Level lounge. Would definitely go back again.
Zourik, 4-night trip

10/10 Excellent

Excellent hotel and superb service in the heart of Madrid
Celso J., 3-night trip

10/10 Excellent

great restuarants
gerhard, 1-night trip

10/10 Excellent

👍
Kevin, 2-night trip

10/10 Excellent

It’s certainly a favorite, from all the toiletry options to the buffet breakfast, but the best part are its people! Friendly and willing to go the xtra mile.
paola, 2-night trip

10/10 Excellent

Great location.
Carlos, 1-night trip

10/10 Excellent

Excellent for vacation
Peter, 5-night trip

10/10 Excellent

A great option if you want to be right smack in the middle of everything
paola, 3-night trip

10/10 Excellent

An amazing hotel and experience

Amazing facility, service and ambience. We'll be always happy to return to Fénix Gran Melia. Special thanks to the frontal desk which excelled in tourist support and kindness. Kudos to Antonio, Jean Paul and Santiago at the front door for their assistance and care.
Avi, 5-night trip

10/10 Excellent

Staff is very friendly. Location is excellent.

10/10 Excellent

Very Nice Hotel.

beautifully kept, very well located, will definitely stay again. Breakfast really good.
Ed, 3-night trip

10/10 Excellent

Amazing
Hedy, 6-night trip

10/10 Excellent

Perfect place to stay in Salamamca. Concierge was excellent
Stuart, 3-night trip

10/10 Excellent

Very close to all shopping in Serrano..Malena and team were very helpfuland gracious..will come back here
Sivaramakrishnan, 3-night trip

10/10 Excellent

Great Hotel, been there many times and never disappointed on any detail.
Felipe, 3-night trip

10/10 Excellent

A t5 star experience
Jeffrey, 2-night trip

10/10 Excellent

Great hotel
ed, 3-night trip

10/10 Excellent

Beautiful and excellent hotel always. The best service and great staff
Luis, 2-night trip

10/10 Excellent

Convenient, friendly staff, rooms are nice size
Leanna, 3-night trip