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Casa Kaoba Hotel & Suites

3.5 star property
Hotel with outdoor pool, near Xplor Theme Park

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Photo gallery for Casa Kaoba Hotel & Suites

Private kitchen
Outdoor pool
View from room
Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi
Escape to Casa Kaoba Hotel & Suites, near Xplor Theme Park. Discover a tranquil oasis with an outdoor pool, lush garden and terrace. With in-room WiFi and delicious meals at Ceiba Negra restaurant, you'll feel right at home.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Conference space
  • Meeting room

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
The current price is RM188
RM240 total
includes taxes & fees
24 Apr - 25 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Sofa bed - single
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Double Room, Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Private kitchen

Presidential Suite

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Premium bedding
3 bedrooms
Ceiling fan
Private bathroom
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Junior Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite

Highlights

Private plunge pool
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Suite, Multiple Beds

Living room

Suite, Multiple Beds

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Hairdryer
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Sofa Bed

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The price is RM163
RM209 total
includes taxes & fees
20 Apr - 21 Apr
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About the area

Map
Carretera Federal Playa Tulum, Mza 329, Lote 9, Playa del Carmen, QROO, 77710

What's nearby

  • Xplor Theme Park - 4 min drive - 4.0 km
  • Ferry to Cozumel - 7 min drive - 5.6 km
  • Xcaret Eco Theme Park - 8 min drive - 4.7 km
  • Playacar Beach - 8 min drive - 5.6 km
  • Playacar Golf Club - 10 min drive - 7.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.3 miles/21.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Festival Grand Buffet - ‬6 min drive
  • ‪Rosa Roja - ‬8 min drive
  • ‪El Gaucho Steakhouse - ‬7 min drive
  • ‪Cupcake Cafe - ‬6 min drive
  • ‪RIU Yucatan - ‬8 min drive

About this property

Casa Kaoba Hotel & Suites

At Casa Kaoba Hotel & Suites, you'll be within a 10-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. Guests can take a dip in the outdoor pool or grab a bite to eat at Ceiba Negra, which serves breakfast, lunch and dinner. Other highlights include a snack bar/deli, a terrace and a garden. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 39 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets stay for free (dogs and cats only, 2 total)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–noon
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ceiba Negra – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Casa Kaoba & Suites Del Carmen
Casa Kaoba Hotel & Suites Hotel
Casa Kaoba Hotel & Suites Playa del Carmen
Casa Kaoba Hotel & Suites Hotel Playa del Carmen

Frequently asked questions

Does Casa Kaoba Hotel & Suites offer free cancellation for a full refund?

Yes, Casa Kaoba Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Kaoba Hotel & Suites?

Yes, there's an outdoor pool.

Are pets allowed at Casa Kaoba Hotel & Suites?

Yes, cats and dogs stay for free, with a limit of 2 total. A deposit of MXN 1000 per stay is required. Service animals are exempt from fees.

Is parking offered on site at Casa Kaoba Hotel & Suites?

Yes, there's free self parking.

Is an airport shuttle service offered by Casa Kaoba Hotel & Suites?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Casa Kaoba Hotel & Suites?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Casa Kaoba Hotel & Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min drive) is nearby.

What is there to do at Casa Kaoba Hotel & Suites and nearby?

Casa Kaoba Hotel & Suites has an outdoor pool and a garden.

Are there restaurants at or near Casa Kaoba Hotel & Suites?

Yes, there's an on-site restaurant, Ceiba Negra.

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Casa Kaoba Hotel & Suites Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

a good place to stay for visiting xcaret parks

10/10 Exceptional

Very close to XCARET park.
adriana, 1-night trip

10/10 Exceptional

Best place to stay for Xplor and Xcaret
Great check in staff very knowledgeable and friendly very professional.
Manuel, 3-night trip

10/10 Exceptional

Great for the value. If you’re looking for a budget friendly stay that’s still nice, this is your place. The staff was friendly, the property is visibly older, but well kept. My only complaint is that the beds are stiff and uncomfortable, but for the value, it’s expected. They had 2 small private jacuzzis in the pool area that you can reserve, so that was a nice Surprise. Also, a small breakfast is included! Again, really great for the value.
Nely, 2-night trip

10/10 Exceptional

Very Good.
Mary C, 4-night trip

10/10 Exceptional

good value, clean and close to xcaret
Massive storm when arrived so hard to get perspective. Charming reception. Bar meals basic and quite expensive and the staff were tired . Gardens and pool.beauriful. I had a basic room for one night, 5m.from.xcaret. bed clean and comfortable, pressure of hot water good.
Julie, 1-night trip

10/10 Exceptional

Good at its price
Peng, 4-night trip

10/10 Exceptional

Nice and quiet
Jose, 2-night trip

8/10 Very good

If your going to visit xcaret parks location is perfect!! main plaza for shopping 15 min in a vehicle !! …. Breakfast starts at 8 am . Pet friendly !
Luisa, 5-night trip

4/10 Fair

The room was nice but no hot water, no face towels, ripped towels, jacuzzi didn’t work, waterfall didn’t work over the indoor pool.
Demetrius, 2-night trip

10/10 Exceptional

Super
Jadiye, 1-night trip

10/10 Exceptional

Location, big rooms, breakfast service exelent
Jose, 1-night trip

8/10 Very good

Great place to stay for a really good value!!!
Diego, 1-night trip

8/10 Very good

Main Bathroom out of order and second Bathroom doors bloking each other to open. Sorroundings need maintnance , looks dirty . Location unfortunately at the very busy road but not much there can be done about it. However room is espectacular, clean and very inviting. Service was good.
Cynthia Luz, 1-night trip

10/10 Exceptional

Very friendly staff and quite place
Murali, 2-night trip

10/10 Exceptional

Perfect for a family of 5. Location to Xcaret Xplor was amazing only 8 mins away. Other scarred park weren’t far. Friendly staff love how quiet it was.
Albaro, 8-night trip

10/10 Exceptional

Good
Pablo Olivas, 1-night trip

10/10 Exceptional

The check in was easy, fast Argelia was so nice and helpful. Breakfast was good. Love that they care for pets
Jose, 1-night trip

10/10 Exceptional

Family one room
Got there early, so checkin in before the time, room was ready on time got to hangout around pool and restaurant while room was ready.
1-night trip

8/10 Very good

Property is nice. Staff is friendly. The food was ok, nothing special. In fact, the restaurant could be better and the service at restaurant was super slow and unorganized.
Daphne, 4-night trip

10/10 Exceptional

Everything was good about this hotel, im very happy with my stay.
Noe, 5-night trip

10/10 Exceptional

The place is big spacious. A great, calm and minimalist atmosphere. The people were so kind, friendly and great service.
janeth, 4-night trip

10/10 Exceptional

Our stay was great. No problems with the staff or hotel.
LUIS, 5-night trip

8/10 Very good

The first night all that was available for dinner was hamburgers, pizza, and pasta and the food was not very good. The room was good, spacious, and clean.
LORENA, 1-night trip

6/10 Good

Nice place, nice location with poor maintenance.
Luis, 2-night trip