Very tiny room with a cheap, hard bed. Barely enough room for a queen bed. It felt like a hostel room but expensive, although it was clean. Parking is very difficult with limited street availability for check in. When we arrived, they were closed without notice. We had to wait approximately 2 hours, in a cramped and small lobby, only after other guests let us in. The staff didn't answer phone, doors, or parking garage buzzers. Literally just let us sit outside in the rain, without a care. When we finally got in, the crew was present, so the few of us, who actually got in, asked for them to, assist us with garage access and check in. They declined due to holding a crew meeting. This cost us 2 hours of sight seeing and Christmas Marketing, and it's of no consequence to them.