Venice (XVQ-Santa Lucia Rail Station) - 4 min walk
Venezia Ferryport Station - 18 min walk
Venezia Tronchetto Station - 19 min walk
Restaurants
Ristorante ai Scalzi - 3 min walk
Burger King - 1 min walk
Bar Pasticeria Rio Marin - 5 min walk
Al Bacco Felice - 4 min walk
Ostaria al Vecio Pozzo - 3 min walk
About this property
Hotel Carlton on the Grand Canal
Hotel Carlton on the Grand Canal features a rooftop terrace and puts you within a five-minute walk of Piazzale Roma and Grand Canal. Guests looking for a bite to eat can visit La Cupola, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and location.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
150 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
Children's menu
What to do
Personal watercraft (motorised)
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Snorkelling nearby
Working away
Business centre
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Banquet hall
Accessibility
Lift
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
La Cupola – Overlooking the ocean, this restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Top of the Carlton – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
Children & extra beds
In-room babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Carlton Grand Canal Venice
Hotel Carlton Grand Canal
Carlton Grand Canal Venice
Carlton Grand Canal
Carlton Grand Canal Hotel
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice
Frequently asked questions
Does Hotel Carlton on the Grand Canal offer free cancellation for a full refund?
Yes, Hotel Carlton on the Grand Canal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Carlton on the Grand Canal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Carlton on the Grand Canal?
Sorry, there's no on-site parking at Hotel Carlton on the Grand Canal.
What are the check-in and check-out times at Hotel Carlton on the Grand Canal?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Carlton on the Grand Canal?
No, this hotel doesn't have a casino, but Casino of Venice (11-min walk) and Ca' Noghera Casino of Venice (20-min drive) are both nearby.
What is there to do at Hotel Carlton on the Grand Canal and nearby?
Have fun with activities such as hiking, parasailing and snorkelling, and practise your swing at the nearby golf course. Hotel Carlton on the Grand Canal also has a garden.
Are there restaurants at or near Hotel Carlton on the Grand Canal?
Yes, there are 2 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Hotel Carlton on the Grand Canal like?
Hotel Carlton on the Grand Canal is located on the waterfront in Santa Croce, a short 4-minute walk from Venice Santa Lucia Station and 4 minutes' walk from Piazzale Roma. Travellers say that the hotel is in a great location.
Hotel Carlton on the Grand Canal Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
8 December 2024
Review on stay at Carlton on the Grand Canal
Beautiful place & personnel is very helpful
Maria Recanita
Maria Recanita, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Excellent location and stay here. Staff was super friendly and parking was close for $35 (24 hours). Tasty breakfast and comfortable with great shower and water pressure.
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
5 November 2024
Our stay was ok. There was water dripping from the ceiling leaving a puddle of water on the floor. There was only one towel in the room. We rang for another towel to be brought to our room which took around 40min and several calls to reception. We even offered to get it ourselves. However it was clean and the bed was very comfortable.
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 November 2024
Ok
The first room did not have a window. It was dark and oppressive and I felt very claustrophobic. Luckily we changed to much brighter room without the heavy wallpaper and opening windows!!!!’
val
val, 3-night trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
Great location
We love the location of the property, right along the Grand Canal.
What we didn’t like was the room and lack of comfort. After walking for hours we wanted an A/C cooled room with comfortable beds and pillows. The pillows were too thin and soft. The bed was also too soft and would shift on the frame.
I don’t mind the “old” look but I do mind it not being kept up. I love the charm of it but it could be better.
The A/C would blow warm air and there wasn’t proper ventilation. We had to leave the door open and the window open for fresh air.
Other than that, I would recommend this hotel for the location and the staff was super friendly and helpful. Which I think most will not find at other properties.
If you’re American, this is probably the best place to stay that’s budget friendly.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Scott
Scott, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Mano
Mano, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 October 2024
Good Place to Stay but bring Bug Spray
Very unique place to stay! The restaurant and the roof top bar are both fantastic! We were there in October and it was pretty nice outside most days and the air conditioning seemed to be turned off for the building. Which wasn't a huge deal as we just opened our balancy doors. This wouldn't have been a huge deal except the mosquitoes. I now have about 20 bites unfortunately which puts a downer on the rest of our trip.
Danielle
Danielle, 2-night trip
Verified Hotels.com guest review
2/10 Poor
10 October 2024
A horrible experience. They haven’t got a clue.
This was probably the worst experience of my 30 year career as a travel photographer. The room still gives me nightmares. No heating or air conditioner. They said it was in between seasons. Had to sleep with the window open and no eye mask, ear plugs or sleeping pill could help to get a decent sleep. No coffee, no tea, no water just 2 miserable plastic cups. A 4 star room that was 1 star at best. I would suggest the manager/ owner see what hoteliers in the 21st century are like. Go to Tokyo, Singapore or Dubai. What a dump of a room. I wouldn’t put my dog up there. Avoid at all costs
peter
peter, 2-night trip
Verified Hotels.com guest review
4/10 Fair
9 October 2024
Service very poor not friendly no coffee in room and not available till 7 am at 4 dollars a cup no ac even though it says it at booking shower old style with shower curtain
Dave
Dave, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Laura
Laura, 1-night trip
Verified Expedia guest review
8/10 Very good
19 September 2024
AZEEM
AZEEM, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Alyssa
Alyssa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Beautiful Italian Hotel. Our room was done in old Italian style. It had a built in closets (3) plenty of room to hang and store items. The hotel and many outdoor seating areas. There is a lovely rooftop bar/restaurant. Dinner was delicious and the view was wonderful! The front desk will help you with any of your needs. Please note that if you have difficulty with stairs ask for a 1st floor room.
Deborah J
Deborah J, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Bharath
Bharath, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
We had a room for 1 night only, room was very comfortable with a great shower, window had shutters which didn’t open very far but we looked out onto another roof so we weren’t too bothered about having the shutters open, fantastic location for bars and transport. Reception staff were very helpful.
Laura
Laura, 1-night romance trip
Verified Expedia guest review
2/10 Poor
13 September 2024
They forgot one of our bags had to come back from crusie ship so instead of $85.00 for trip it was now $200.00. THEY SAID EVEDRYHTING WAS LAODED IT WAS NOT. Otherwise nice facility and staff.
The location of the hotel was perfect for us; conveniently located across theGrand Canal
Rebecca
Rebecca, 3-night trip
Verified Expedia guest review
8/10 Very good
7 September 2024
Nice location. Charming atmosphere.
Location was great, get a balcony room if possible. Couple who we traveled with had ants in their bed but after a tense talk another bed was found. Dinners were great with fresh fish and head waiter and sommelier was great. Breakfasts were adequate.
Gail
Gail, 2-night trip
Verified Hotels.com guest review
6/10 Good
6 September 2024
Good : staff cheerful and work hard to make your stay a pleasant one. Breakfst was convenient and tasted ok.