8/10 Sangat Baik
23 Januari 2025
Great stay with sea view, some improvements needed
We stayed at the hotel for three nights as a couple, and overall, it was a good experience. The room was clean, and we had an amazing view from the balcony, especially since we were upgraded to a higher floor after requesting it. The mini fridge worked perfectly, and the beverage prices were reasonable. The reception staff was consistently friendly and polite, which made us feel welcome.
Our stay included breakfast, and it was great. We particularly liked that the coffee was served to the table. Some improvement could be done with the scrambled eggs, which was overly wet all mornings, and the sweet pastries were quite dry.
One issue we noticed was that the room doors could use better insulation. We could hear everything happening in the corridor, and the light from outside came through the door in the evening and at night, which disturbed the overall comfort.
Unfortunately, we also had a disappointing experience at the hotel’s other restaurant, The Beach, located across the road. On our first night, the waitress left our table mid-sentence twice when we were trying to ask something or just engage in friendly small talk. This made us feel unwelcome, which was disheartening, especially at the start of our holiday. Of course we understand when it’s busy but there was barely anyone there that night.
Overall, we enjoyed our stay at the hotel and would recommend it, but we suggest improving the room insulation and working on customer service at The Beach.
Anna-Greta
Anna-Greta, perjalanan 3 malam
Ulasan tetamu Hotels.com yang disahkan
