At 2 a.m., someone entered my room unexpectedly. I have no idea how a stranger was able to open the door. I reported the incident to the front desk, and while they apologized, that was the extent of their response. This is a serious security issue. If I hadn’t had the top lock secured, the situation could have ended tragically.
Safety is a non-negotiable priority when staying at a hotel. Whether this points to a lapse in training or system failures, it’s clear that action needs to be taken to prevent such incidents. This is a BIG ISSUE, and it demands immediate attention.