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Hotel y Aguas Termales de Chignahuapan

3.5 star property
Family-friendly hotel in Chignahuapan with spa and free water park

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Photo gallery for Hotel y Aguas Termales de Chignahuapan

Front of property
Property grounds
Hot tub, steam room, hot springs/mineral springs, body treatments
Property grounds
Hot tub, steam room, hot springs/mineral springs, body treatments
Nestled by the river, Hotel y Aguas Termales de Chignahuapan offers a tranquil escape. Unwind with free water park access, rejuvenate at SPA's reflexology and body scrub treatments, or simply enjoy shopping on site and in-room WiFi. Families rave about the waterslide at the children’s pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Non-smoking
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free water park
  • Hot springs
  • Sauna
  • Children's pool
  • Waterslide
  • Room service
  • Conference centre
  • 3 meeting rooms

For families (6)

  • Children's pool
  • Playground on-site
  • Separate bath and shower
  • Television
  • Garden
  • Terrace
The current price is RM499
RM594 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Junior Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Heating
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Separate bath and shower
Spring-water bath
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Club Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Heating
LED TV
Blackout curtains
Separate bedroom
Separate bath and shower
Spring-water bath
Cable channels
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hotel Osalle Inn

  • Pool
  • Free parking
  • Free WiFi
  • 24/7 front desk
8.8 out of 10, Excellent, 112 reviews
The price is RM261
RM310 total
includes taxes & fees
11 Aug - 12 Aug
Hotel Osalle Inn
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About the area

Map
Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300

What's nearby

  • Chignahuapan Downtown Park - 6 min drive - 4.5 km
  • Basilica of the Immaculate Conception - 6 min drive - 4.5 km
  • Casa del Axolote - 6 min drive - 5.3 km
  • Quetzalapan Falls - 9 min drive - 4.9 km
  • The Murals of Zacatlan - 19 min drive - 17.6 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 127 min drive

Restaurants

  • ‪El Rincon Mexicano - ‬10 min drive
  • ‪Enrico Ristorante - ‬10 min drive
  • ‪Chiconahui - ‬11 min drive
  • ‪El Portalito - ‬11 min drive
  • ‪Salón Social "La Taberna - ‬11 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

Bring the family when you stay at Hotel y Aguas Termales de Chignahuapan in Chignahuapan and have fun at the free water park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or facials. An indoor pool, a bar/lounge and a sauna are other features.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 65 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free water park access
  • Children's pool
  • Playground

What to do

  • Hot springs
  • Shopping

Working away

  • 3 meeting rooms
  • Computer station
  • Conference centre (4750 square feet of space)

Services

  • 24-hour front desk
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Fireplace in reception
  • An indoor pool
  • Free water park
  • Full-service spa
  • Sauna
  • Water slide
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Lift
  • Wheelchair-accessible
ROOM

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Heating
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Spring water bath
  • Separate bath and shower
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs open between 7:30 AM and 6:00 PM.
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 15 years old are not allowed in the spa
  • Hot springs access available from 7:30 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan
HELP_OUTLINE

Frequently asked questions

Does Hotel y Aguas Termales de Chignahuapan offer free cancellation for a full refund?

Yes, Hotel y Aguas Termales de Chignahuapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel y Aguas Termales de Chignahuapan?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Hotel y Aguas Termales de Chignahuapan?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel y Aguas Termales de Chignahuapan?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel y Aguas Termales de Chignahuapan?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at Hotel y Aguas Termales de Chignahuapan and nearby?

On-site recreation at Hotel y Aguas Termales de Chignahuapan includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel y Aguas Termales de Chignahuapan also has a water slide and a sauna, as well as a garden.

Are there restaurants at or near Hotel y Aguas Termales de Chignahuapan?

Yes, there's an on-site restaurant.

Does Hotel y Aguas Termales de Chignahuapan have rooms with private hot tubs?

Yes, each room has a spring water bath.

What's the area around Hotel y Aguas Termales de Chignahuapan like?

Hotel y Aguas Termales de Chignahuapan is located by the river. Popular attractions include Chignahuapan Downtown Park, which is 11 minutes away by car.

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Hotel y Aguas Termales de Chignahuapan Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rooms were dirty, rat poop everywhere, things were falling apart.
Diana, 1-night trip

8/10 Good

No comments
MARCO ANTONIO, 1-night trip

8/10 Good

.
Omar, 1-night trip

10/10 Excellent

No coffe in the roon
Guadalupe, 1-night trip

6/10 Okay

Pros: las aguas termales (este es un gran plus), tina de agua termal en la habitación, habitación de buen tamaño (tipo termal in, de las otras no se), las vistas son hermosas, y el hotel está rodeado de mucha naturaleza lo que permite hacer otras actividades. Ni bueno ni malo: tres comidas buffet al día pero la comida es de calidad promedio (típica comida de buffet barato). Muchas albercas incluida una exclusiva de huéspedes pero todas sobresaturadas, llega una cantidad exagerada de gente al balneario. Los snacks en la zona de albercas son muy económicos pero de mala calidad. Tiene estacionamiento, pero es muy pequeño, insuficiente e incómodo. Cons: La recepción del hotel es extremadamente lenta, su servicio de recepción es pésimo. El camino para llegar es de kilómetros de terracería, que con lluvia se vuelve fangoso y difícil de manejar además de inseguro. Después de formarte por mucho tiempo para hacer el check out no te dejan salir sin un pase de salida, y tienes que esperar aún más tiempo hasta que te den ese pase (nunca en mi vida mi había tocado un hotel donde me pidieran pase de salida, sinceramente me sentí insultado, como si me hubieran visto cara de ratero). Y lo que menos me gustó es que no hay opciones para alimentos fuera de su buffet, no hay servicio a la carta y no puedes comer cuando tú tengas hambre, tienes que hacer forzosamente dentro de los horarios que te dan para el buffet.
Eduardo, 2-night trip

10/10 Excellent

La alberca para huéspedes es excelente, nos dan prioridad y esto da mucha comodida, todo muy limpio, buenas instalaciones, recomendable!😃
MARIO, 1-night trip

10/10 Excellent

Bien
Lorena, 1-night trip

10/10 Excellent

Excelente ligar para relajarse y pasar tiempo con familia
Heber, 1-night trip

10/10 Excellent

Toso bien gracias
Lorena, 1-night trip

8/10 Good

Excelente lugar para pasar un fin de semana
Alfonso, 1-night trip

8/10 Good

Enrique, 1-night trip

10/10 Excellent

El agua caliente de la regadera muy mala. Fue baño frío. contrastando con lo caliente de las aguas termales
ALEJANDRO, 1-night trip

10/10 Excellent

Muy buen lugar para relajarse, solo falta mejorar el estacionamiento, ya que es muy estrecho. Lo demás bastante bien!
Javier, 1-night trip

10/10 Excellent

Cristina, 1-night trip

10/10 Excellent

Muy bonito lugar
Alfonso, 1-night trip

8/10 Good

Un lugar muy tranquilo y bonito, la limpieza es buena y el servicio del restaurante es excelente. Sin duda es un lugar recomendable
Rebeca, 1-night trip

8/10 Good

Patricia, 2-night trip

10/10 Excellent

Sergio, 1-night trip

10/10 Excellent

Excelente servicio
Edgar, 1-night trip

8/10 Good

Es un buen hotel, sus habitaciones son cómodas, limpias y cuentan con lo necesario para nuestro hospedaje, y lo mejor de todo es que están ubicados en un lugar privilegiado con aguas termales, y tienen distintas albercas para disfrutar de ellas, aunque algunas son tan calientes que no muchos pueden o quieren entrar a ellas.
Juan Martin, 2-night trip

10/10 Excellent

Todos muy amables
alicia, 3-night trip

10/10 Excellent

Adri, 1-night trip

8/10 Good

Muy buen lugar y la comida es buena. pero la habitacion estaba helada y sin calefaccion
1-night trip

10/10 Excellent

suk hyun, 1-night trip

10/10 Excellent

Monica, 1-night trip