4/10 Sederhana
31 Mac 2025
Good location to BIC
Very friendly staff. Food tasty. Good location. Room for improvement.
Please accept the following as constructive criticism:
Front door locked. Door bell rung twice with no reply. I phoned the hotel to try to gain access, but no-one was available to take the call and a message couldn't be left. I knocked the door and someone opened it.
Not so clean. Dirty toilet brush holder in bathroom. About an inch of dirty yellow/brown liquid sitting holder! The rooms could do with a spring-clean. The entrance porch needs cleaning and a coat of paint.
Mattress had a big dip in the middle.
The hot-tub costs £180 for 3 hours and 7 days advance warning is needed.
Hot water only available at certain times.
I would have discussed the above at the hotel if someone had been in reception during check-out time.
Ann
Ann, perjalanan 1 malam
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