The fronr desk staff were nice, but unprofessional, eating at the desk, by being on there phones, iPad, smoking outside in front of the door entryway & using sarcasm when explaining accessibility & features. Cookware, utensils & dishware are not provided nor are you told this is the case. Definitely needs repair, upgrade & maintenence work. Overall it was an ok place to stay, the bed was comfy, view of the river was nice & its a convenient spot.