In the heart of Sofia, Sofia Balkan Palace combines art and culture with modern comforts. Savor breakfast, lunch, or dinner at Stardust restaurant or explore the on-site art gallery and shopping mall. With free in-room WiFi, a garden to unwind in and helpful staff to guide you through your stay.
Enjoy your visit to Sofia with a stay at Sofia Balkan Palace. Guests can visit the fitness centre for a workout or grab a bite to eat at Stardust restaurant, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge and a garden. Fellow travellers love the helpful staff and breakfast. The property is only a short walk to public transportation: Serdika Station is 2 minutes and Lavov Most Station is 12 minutes.
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 15
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
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Pets
Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
On-site self-parking (EUR 31.00 per day)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
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Transfers
Airport shuttle on request (available 24 hours a day)*
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Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
24-hour room service
Water dispenser
Travelling with children
Baby bath
Bed rails
What to do
Shopping
Working away
Business centre
7 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Bike hire
Facilities
1 building/tower
Built in 1956
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
Art gallery on-site
Designer shops on-site
Shopping centre on-site
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Outdoor furniture
Traditional architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Stardust restaurant – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Refundable deposits
Deposit: EUR 50 per person, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.53 per person, per night
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 23.00 per person
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way. Maximum occupancy 4)
Children & extra beds
Rollaway beds are available for EUR 59.0 per day
Airport shuttle for children between the ages of 1 and 12 costs EUR 30 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Self-parking costs EUR 31.00 per day
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Mobile payment options include: Google Pay and Apple Pay.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sofia Hotel Balkan Luxury Collection Hotel
Hotel Balkan Luxury Collection Hotel
Sofia Balkan Luxury Collection
Balkan Luxury Collection
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel
Sofia Balkan Palace Hotel
Sofia Balkan Palace Sofia
Sofia Balkan Palace Hotel Sofia
Sofia Hotel Balkan a Luxury Collection Hotel Sofia
Frequently asked questions
Does Sofia Balkan Palace offer free cancellation for a full refund?
Yes, Sofia Balkan Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sofia Balkan Palace?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sofia Balkan Palace?
Yes. Self-parking costs EUR 31.00 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Sofia Balkan Palace?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Sofia Balkan Palace?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Sofia Balkan Palace and nearby?
Sofia Balkan Palace has a fitness centre and a garden.
Are there restaurants at or near Sofia Balkan Palace?
Yes, there's an on-site restaurant, Stardust restaurant.
What's the area around Sofia Balkan Palace like?
Sofia Balkan Palace is in Sofia City Center, a short 2-minute walk from Serdika Station and 2 minutes' walk from Church of St. George. The local area is popular with nature enthusiasts and our guests say that it is very central.
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Sofia Balkan Palace Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bathroom
Bed
Restaurant
Luxury
Parking
Lobby
What guests liked
Breakfast was consistently described as excellent, great, and delicious with a wide variety of options. (28 reviews)
The property's location offers many dining options with excellent breakfast nearby. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Really nice central place to stay.
Sally
2-night trip
10/10
Hotel is great and centralized. Service is very good.
The room is clean, but be sure to check the “clean the room” before you leave it.
Boaz
3-night trip
10/10
You get exactly what you expect
Stamen
5-night trip
8/10
Excellent stay and met my expectations. The breakfast was excellent!
Michael
6-night trip
10/10
This is by far the best hotel in Sofia. It is very central, clean and good service. I did notice the doorman or bellman does not open the door for you if if he is right there.
Verified traveller
1-night trip
10/10
Great location
Stanislav
2-night trip
10/10
Very friendly and professional front-desk. Check-in was easy (6pm on a Friday). A nice, comfortable and clean hotel. I like the modern upgrades of this vintage hotel. Location is at the center of town, steps away from the Metro station, and walking distance to the sights.
Michael
4-night trip
8/10
Overall we had a comfortable 4-night stay, there were a few issues but the staff mostly found solutions. The location is perfect, 2-5min wall to Serdika station, Vitosha Blvd and not much longer to other sites.
The room was too hot and AC couldn’t be changed from 25deg so we had to open the window. Checkin was late so they gave us a better room. There was a dirty cup left in the room, shower gel was empty & phone wasn’t working which they resolved quickly.
Kay
3-night trip
8/10
Beautiful hotel, great location
friendly and good service
restaurant has a nice and good service, but the menu is dull - better going outside
Yehuda
1-night trip
10/10
Great hotel in the middle of everything
Nikola
2-night trip
8/10
Near the center but expensive parking
marco
1-night trip
10/10
Perfect!
alberto
2-night trip
10/10
Nice and clean hotel, really class, but there is a church close to the hotel, something the bell can wake you up.
Moïse
3-night trip
10/10
Really nice hotel and location was perfect.
Deyanira Barrero
2-night trip
10/10
perfectly located for shopping, dining and visiting main churches and museums.
Andria
1-night trip
10/10
Everything was great
anthonyE
1-night trip
8/10
Made a great effort for Christmas with decorations for the children. Breakfast was lovely
William
1-night trip
10/10
This was the perfect spot to explore Sofia by foot. The bed was very comfortable, the room was immaculately clean, and the reception desk was extremely friendly and helpful. Highly recommended.
Erik
2-night trip
10/10
Amazing stay
Katie
1-night trip
8/10
The location is great.
The hotel itself is clean but definitely dated. The staff are friendly.
venessa
2-night trip
10/10
It was a lovely stay. The location is exceptional and really the best in Sofia. The breakfast option is very good and the rooms are comfortable.
Jeff
8-night trip
10/10
The room was amazing!! And the breakfast was amazing too
Tal
3-night trip
10/10
Gem of a place to stay.
Jeff
1-night trip
10/10
Excellent staff, very friendly and helpful. Hotel in a fantastic location. Highly recommend