Near the Riverfront and University of Wales-Newport, Mercure Newport Hotel offers a vibrant experience. Unwind with dry cleaning/laundry services, a 24-hour gym, or enjoy breakfast at NP20 Bar & Kitchen. With multilingual staff and in-room WiFi, this hotel has left guests impressed with its helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Air conditioning
Bar
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour fitness centre
4 meeting rooms
24-hour front desk
Front desk safe
Laundry service
Conference space
Multilingual staff
Luggage storage
Banquet hall
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Blackout curtains
Lift
The current price is RM274
RM274
RM329 total
includes taxes & fees
10 Aug - 11 Aug
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Classic Room, 2 Single Beds
Classic Room, 2 Single Beds
8.88.8 out of 10
Excellent
6 reviews
(6 reviews)
Highlights
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
17 sq m
Sleeps 2
2 Twin Beds
View all photos for Standard Double Room, 1 Double Bed, City View
Standard Double Room, 1 Double Bed, City View
Highlights
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
17 sq m
City view
Sleeps 2
1 Double Bed
View all photos for Classic Room, 1 Double Bed
Classic Room, 1 Double Bed
9.49.4 out of 10
Exceptional
31 reviews
(31 reviews)
Highlights
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
18 sq m
Sleeps 2
1 Double Bed
View all photos for Classic Room, 2 Single Beds
Classic Room, 2 Single Beds
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
17 sq m
City view
Sleeps 2
2 Twin Beds
View all photos for Standard Room, 1 Double Bed, Accessible
Standard Room, 1 Double Bed, Accessible
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
Sleeps 2
1 Double Bed
View all photos for Classic Room, 1 Double Bed
Classic Room, 1 Double Bed
9.69.6 out of 10
Exceptional
31 reviews
(31 reviews)
Highlights
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
17 sq m
Sleeps 2
1 Double Bed
View all photos for Junior Suite, 1 Double Bed with Sofa bed
Junior Suite, 1 Double Bed with Sofa bed
10.010.0 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Air conditioning
Smart TV
Renovated in 2022
Separate bedroom
Sofa bed - king
Egyptian cotton bed sheets
Select Comfort bed
Blackout curtains
37 sq m
City view
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Superior Room, 1 Double Bed (Privilege)
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
What's nearby
Newport Transporter Bridge - 3 min drive - 2.1 km
Riverfront - 5 min drive - 2.4 km
Celtic Manor Resort Golf Club - 7 min drive - 5.7 km
International Convention Centre Wales - 7 min drive - 5.7 km
Tredegar House - 7 min drive - 4.3 km
Getting around
Cardiff International Airport (CWL) - 50 min drive
Bristol International Airport (BRS) - 59 min drive
Pye Corner Station - 6 min drive
Newport Station - 8 min walk
Newport (XNE-Newport Train Station) - 9 min walk
Restaurants
The Potters - 3 min walk
McDonald's - 4 min walk
Starbucks - 3 min walk
Muffin Break - 3 min walk
Eshaal's Fish & Chips - 4 min walk
About this property
Mercure Newport Hotel
Located near a train station, Mercure Newport Hotel is a great choice for a stay in Newport. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at NP20 Bar & Kitchen, which serves breakfast, lunch and dinner. Fellow travellers love the helpful staff and location.
Languages
English, Lithuanian, Slovenian, Thai
At a glance
DONE
Hotel size
135 rooms
Arranged over 15 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
24-hours off-site parking within 984 ft (GBP 15.00 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Travelling with children
Children's menu
Working away
4 meeting rooms
Conference space (2099 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 1966
Safe-deposit box at front desk
24-hour fitness centre
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Accessibility
Lift
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Selected Comfort mattress
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Desk chair
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
NP20 Bar & Kitchen – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.95 per person
Parking
Parking is available nearby and costs GBP 15.00 per night (984 ft away; open 24 hours)
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)
Frequently asked questions
Does Mercure Newport Hotel offer free cancellation for a full refund?
Yes, Mercure Newport Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Newport Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Mercure Newport Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Mercure Newport Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Mercure Newport Hotel?
Yes, there's an on-site restaurant, NP20 Bar & Kitchen.
What's the area around Mercure Newport Hotel like?
Mercure Newport Hotel is in Newport City Centre, a short 8-minute walk from Newport Station and 3 minutes' walk from Friars Walk Newport. Travellers say that the area is walkable and good for shopping.
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Mercure Newport Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
View
Bed
Location
Food
Restaurant
Shower
Lobby
What guests liked
Breakfast was excellent with a lot to choose from and good value. (32 reviews)
The gym was well-equipped and suitable for a morning session. (4 reviews)
The restaurant offered tasty food, a lovely dining experience, and friendly staff. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
14 Jul 2025
Good place to stay
Daniel
Daniel, 2-night trip
10/10 Excellent
4 Aug 2025
great location
Michael
Michael, 1-night trip
8/10 Good
1 Aug 2025
Overall good hotel for price
Rosie
Rosie, 2-night trip
10/10 Excellent
10 Jul 2025
Great hotel
Lee
Lee, 1-night trip
10/10 Excellent
27 Jul 2025
really nice looking hotel, gym was lovely
Matthew
Matthew, 1-night trip
10/10 Excellent
23 Jun 2025
Great place to say lovely hotel would definitely recommend
Jane
Jane, 1-night trip
10/10 Excellent
28 Jul 2025
Nice location
Mohammad Aziz
Mohammad Aziz, 2-night trip
10/10 Excellent
3 Aug 2025
Lovley atmosphere
Alfie
Alfie, 1-night trip
10/10 Excellent
4 Aug 2025
I liked it was close to everything staff lovely as well stored my suitcase for me so I could explore ❤️.
Nicolle
Nicolle, 2-night trip
10/10 Excellent
26 May 2025
All round nice stay
Saida
Saida, 1-night trip
10/10 Excellent
14 Jul 2025
Excellent property and I love it
Chris
Chris, 1-night trip
8/10 Good
22 Jul 2025
Location
Omar
Omar, 1-night trip
10/10 Excellent
25 May 2025
Very nice hotel, helpful staff, really nice breakfast buffet, convenient for walking to shops, restaurants and local attractions.
Julie Marie
Julie Marie, 2-night trip
10/10 Excellent
22 Jun 2025
Best hotel for the price!
Our kids loved their stay in the junior suite of the hotel..
Nidhi
Nidhi, 1-night trip
10/10 Excellent
27 Jul 2025
Brilliant facilities. Clean and modern. The breakfast was to die for, and the staff were very helpful and pleasant.
I’ll definitely be back!
Uwe
Uwe, 1-night trip
10/10 Excellent
12 Jul 2025
Really good room, good hotel. Newport is shabby though.
Andrew
Andrew, 4-night trip
10/10 Excellent
25 May 2025
hotel perfect ,staff helpful and friendly ,service was great as was breakfast
Michael
Michael, 3-night trip
8/10 Good
4 Aug 2025
Very comfortable, quiet and ideal for my overnight stopover for work. The double bed was made up from two singles pushed together, which was fine for me but might be uncomfortable for others.
Patrick
Patrick, 1-night trip
10/10 Excellent
24 Jul 2025
All good,
The only thing that needs improving is the restaurant
Alan
Alan, 2-night trip
10/10 Excellent
5 Jul 2025
I loved the oasis themed welcome. The staff were very friendly and helpful. Everything was very well organised for a busy event
Rebecca
Rebecca, 1-night trip
10/10 Excellent
6 Jul 2025
The staff on reception were fantastic and the oasis theme really gave our visit that extra thought. Thank you for a lovely welcome and departure and all in between
Samantha
Samantha, 1-night trip
10/10 Excellent
23 May 2025
Love the location and good view of the city
Omar
Omar, 4-night trip
10/10 Excellent
20 Apr 2025
Excellent staff and rooms
Lee-Ann
Lee-Ann, 1-night trip
10/10 Excellent
6 Jul 2025
I stayed at this hotel for the Oasis concert.
The welcome was perfect.
The lobby was decorated for the occasion with a small welcome buffet and themed gadgets.
The staff was kind and the rooms were comfortable.
I’ll take with me a beautiful memory of Newport
roberta
roberta, 1-night trip
10/10 Excellent
15 Jun 2025
Nice hotel. Near the train station and town centre. Just what I needed.