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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
Hotel with restaurant, near Utilita Arena Birmingham

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Property amenity
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest

Reviews

8.8 out of 10
Excellent
In the heart of Birmingham City Centre, Crowne Plaza Birmingham City Centre, an IHG Hotel offers a welcoming retreat with dry cleaning services and a 24-hour gym. Savor breakfast at b1 restaurant or enjoy coffee in the lobby while staying connected with free WiFi and multilingual staff.

Popular amenities

  • Air conditioning
  • Gym
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Laundry service

For families (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • In-room climate control (air conditioning)
The current price is RM375
RM487 total
includes taxes & fees
9 May - 10 May

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Leonardo Royal Hotel Birmingham

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.8 out of 10, Excellent, 2,629 reviews
The price is RM358
RM430 total
includes taxes & fees
5 May - 6 May
Leonardo Royal Hotel Birmingham
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About the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

What's nearby

  • The Mailbox - 9 min walk - 0.8 km
  • Utilita Arena Birmingham - 10 min walk - 0.8 km
  • International Convention Centre - 10 min walk - 0.9 km
  • Bullring & Grand Central - 12 min walk - 1.0 km
  • Broad Street - 14 min walk - 1.2 km

Getting around

  • Birmingham Airport (BHX) - 35 min drive
  • Coventry (CVT) - 50 min drive
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham New Street Station - 10 min walk
  • Birmingham Snow Hill Station - 12 min walk
  • Library Tram Stop - 4 min walk
  • Grand Central Tram Stop - 7 min walk
  • Town Hall Tram Stop - 7 min walk

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Côte - ‬7 min walk
  • ‪Albert's Schloss - ‬5 min walk
  • ‪Elio Cafe - ‬6 min walk
  • ‪Library Cafe - ‬4 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

When you stay at Crowne Plaza Birmingham City Centre by IHG, you'll be in a great location, within a short 10-minute walk of The Mailbox and Utilita Arena Birmingham. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at b1, which serves breakfast, lunch and dinner. This eco-friendly hotel is also within a 15-minute walk of International Convention Centre and Bullring & Grand Central. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Library Tram Stop is 4 minutes and Grand Central Tram Stop is 7 minutes.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

At a glance

DONE

Hotel size

    • 312 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured on-site self-parking (GBP 21.00 per day)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference space (7438 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1974
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Thin carpet in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

B1 – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 16.95 for adults and GBP 16.95 for children

Parking

  • Secured self-parking costs GBP 21.00 per day
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Birmingham City Centre Hotel
Crowne Plaza Birmingham City Centre
Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Does Crowne Plaza Birmingham City Centre by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Birmingham City Centre by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Birmingham City Centre by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Birmingham City Centre by IHG?

Yes. Self-parking costs GBP 21.00 per day. Parking spaces may be limited.

What are the check-in and check-out times at Crowne Plaza Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Crowne Plaza Birmingham City Centre by IHG and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Crowne Plaza Birmingham City Centre by IHG?

Yes, there's an on-site restaurant, b1.

What's the area around Crowne Plaza Birmingham City Centre by IHG like?

Crowne Plaza Birmingham City Centre by IHG is in Birmingham City Centre, a short 4-minute walk from Library Tram Stop and 9 minutes' walk from The Mailbox. Travellers give top marks for the hotel's prime location.

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Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Lobby
Elevator
Bathroom
Parking
Food

What guests liked

  • Breakfast was consistently praised for its variety, quality, and friendly service. (78 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent. Will stay again.
Adrian, 4-night trip

8/10 Very good

Hotel was very good with very clean rooms. Would totally recommend this hotel but could do more to cater for smokers with better smoking areas.
Asha, 1-night trip

10/10 Exceptional

I really enjoyed my stay, friendly staff, enjoyed my stay very much.
Diana, 2-night trip

6/10 Good

Well located comfortable hotel

The room was adequate and well located for central Birmingham. we had dinner and breakfast here and felt the quality of dinner and breakfast was poor.
Glen, 1-night trip

10/10 Exceptional

Visit Birmingham quite often and this has quickly become our go to, amazing welcome, beautiful rooms, and good bar when needed, the lounge is also great. So easy to wander down gas street or into town, can't fault it. Shout out to Emanuelle in the club lounge he is super attentive
Simon, 2-night trip

10/10 Exceptional

Staff were excellent - friendly and helpful Breakfast was very good - nice range with a good quality
Gareth, 1-night trip

10/10 Exceptional

Very nice & lovely staff
Sandra, 1-night trip

10/10 Exceptional

From check in to check out it was everything you'd expect and more, room, bed facilities excellent, breakfast everything and more you could want. The room cleanliness was excellent.
Victoria, 1-night trip

10/10 Exceptional

Great one nights stay.

We had a really good one night stay at the Crowne Plaza. We arrived slightly early than the check in time but as a room was ready we were able to check in early. The room was lovely and we enjoyed our breakfast. There was plenty of choice. Would recommend.
Nicholas, 1-night trip

10/10 Exceptional

Great time away, friendly staff
Trina, 4-night trip

10/10 Exceptional

Trip for a concert

Great location. Easy to find and walking distance to everything we needed. Check in was smooth.
James, 1-night trip

10/10 Exceptional

Top Notch Hotel and Service

Our stay at Crowne Plaza, was extremely the best experience in all our hotel stays by far. Although we stayed for just a night. It was all sorts of amazing!. We made a request for complimentary service as we stayed for our anniversary and we had the best treat ao a bottle of Wine and extended check out time for free. We definitely coming back to stay longer.
bandoh, 1-night trip

10/10 Exceptional

Amazing hotel! Lovely staff

Stayed here for a weekend with the family, I have to say it was one of the BEST hotels I’ve stayed in. Very modern. The room was very clean and fresh . Around the hotel was lovely and clean and well kept . The receptionist Jordan went above and beyond for us and the children, was polite and helpful and told us fun things we could do with the children. The breakfast in the mornings was DELICIOUS! With such a wide variety you can’t go wrong ! The bar and staff was very friendly. Made me a delicious passion fruit mojito and then made me a child friendly one for my son so he wasn’t left out . Thank you for making my stay with my family so lovely ! X
Emily, 2-night trip

6/10 Good

No hot water!!

No hot water to have a shower. Shower water pressure was very poor. Only one bathrobe. As a IHG member I expect a let better from their hotels.
Christopher, 1-night trip

10/10 Exceptional

All round great stay

Quick and easy check in. Beautiful room. Friendly and helpful staff. Great breakfast! We will return here.
Belinda, 1-night trip

10/10 Exceptional

Very comfortable. Great breakfast
1-night trip

10/10 Exceptional

Amazing
Santosh, 4-night trip

10/10 Exceptional

Excellent

Excellent hotel. Friendly staff at check-in, very clean big room, would happily stay again.
1-night trip

8/10 Very good

Clean, nice and comfortable stay

When we arrived at the hotel room, I was impressed how clean and tidy the room was. Thanks to Isabel the team cleaner. The breakfast was amazing and the breakfast staffs were friendly and helpful. Overall we have had nice and comfortable stay at the hotel.
Titi, 1-night trip

10/10 Exceptional

Lovely hotel big rooms and awesome breakfast
Victoria, 1-night trip

10/10 Exceptional

All staff were polite and made the family feel welcome. They provided activity packs for the children and the room also had cartons of juice on the coffee tray for them. Breakfast was fantastic - a wide range to choose from. The room was clean, comfortable and modern.
Kelly, 1-night trip

8/10 Very good

Amazing location
Jason, 6-night trip

10/10 Exceptional

Great hotel in a good location. Parking underground is reasonable and secure
Mike, 1-night trip

10/10 Exceptional

Amazing.
Christopher, 1-night trip

2/10 Poor

AWFUL

It was awful
1-night trip