I really enjoyed my stay at this hotel. Matteo at check-in was outstanding – very friendly, professional, and always ready with useful information throughout my stay. Most of the staff were also welcoming and smiling, both at reception and in the breakfast/bar area, which created a pleasant atmosphere. The room was spacious, with beautiful design, perfect lighting, excellent soundproofing, efficient air conditioning, and a very comfortable bed. I also appreciated how pet-friendly the hotel is, with an excellent kit provided for my dogs. The location is very convenient, with several restaurants, supermarkets, bus stops, and metro/ferry connections to the city center within 1–1.5 km. I really liked the lobby and the small shop at the entrance.
On the downside, the carpet had many stains that made it look older than it is, I found some hair in the toilet, and I missed having a minibar. I also think the wooden outdoor tables look a bit out of place compared to the otherwise modern and elegant décor of the hotel, almost like camping furniture. Finally, service at those tables was very slow – after waiting 45 minutes one evening, I decided to leave.
Overall, a very good experience with only a few details to improve, and I would definitely recommend this hotel for its comfort, design, location, and friendly staff.