Niagara Falls, NY (IAG-Niagara Falls Intl.) - 24 min drive
Toronto, ON (YYZ-Pearson Intl.) - 72 min drive
St. Catharines Station - 9 min drive
Niagara Falls Station - 16 min drive
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 16 min drive
Restaurants
McDonald's - 3 min drive
Tim Hortons - 10 min walk
Wendy's - 7 min walk
Ma Chinese Cuisine - 2 min drive
Big Tuna Asian Cuisine - 3 min drive
About this property
Best Western St. Catharines Hotel & Conference Centre
When you stay at Best Western St. Catharines Hotel & Conference Centre, you'll be within a 15-minute drive of Clifton Hill. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at WRIGLEYS SPORTS BAR, which serves American cuisine and is open for lunch and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences at this eco-friendly hotel include fridges and microwaves. Fellow travellers say good things about the comfortable beds and helpful staff.
Languages
English, French, Russian, Spanish
At a glance
Hotel size
146 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 1 AM
Express check-out available
Early check-in subject to availability
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 36 kg per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Wi-Fi (speed: 25+ Mbps) in rooms*
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Barbecue grills
Travelling with children
Mini golf
What to do
Mini golf
Air hockey
Golfing nearby
Winery tours nearby
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
An outdoor pool
An indoor pool
Arcade/games room
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
50-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 25+ Mbps)
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Special features
Dining
WRIGLEYS SPORTS BAR – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
WiFi is available in guest rooms for CAD 0.00 per stay (rates may vary)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CAD 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per pet, per day
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western St. Catharines Hotel
Best Western St. Catharines
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel
Frequently asked questions
Is there a pool at Best Western St. Catharines Hotel & Conference Centre?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Best Western St. Catharines Hotel & Conference Centre?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western St. Catharines Hotel & Conference Centre?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Best Western St. Catharines Hotel & Conference Centre?
Check-in start time: 4 PM; check-in end time: 1 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Best Western St. Catharines Hotel & Conference Centre?
No, this hotel doesn't have a casino, but Fallsview Casino (15-min drive) and Casino Niagara (16-min drive) are both nearby.
What is there to do at Best Western St. Catharines Hotel & Conference Centre and nearby?
Best Western St. Catharines Hotel & Conference Centre has an outdoor pool, a sauna and a steam room, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Best Western St. Catharines Hotel & Conference Centre?
Yes, WRIGLEYS SPORTS BAR offers American cuisine.
Does Best Western St. Catharines Hotel & Conference Centre have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Best Western St. Catharines Hotel & Conference Centre like?
Best Western St. Catharines Hotel & Conference Centre puts you in the heart of St. Catharines. Popular attractions include Fallsview Casino, which is 15 minutes away by car.
Best Western St. Catharines Hotel & Conference Centre Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
8 December 2024
Susan
Susan, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
6 December 2024
Andrea
Andrea, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
Four out of Five
At check-in I was told that they were charging me $66 Canadian for incidentals but only $50 of that was refundable. The other $16 was for use of the pool/fitness room. We didn't use either of those and that $16 was not refunded. I don't feel that's right. If you advertise those are included, they should be included. Room was clean and comfortable, but there was clear water damage to the wall and the bathtub was worn enough that a rust ring had broken through the enamel. Breakfast was great and we looked forward to it each day.
KATRINA
KATRINA, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
older hotel, but fine
decent breakfast
Roger
Roger, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
Good location. Rooms are decent, bed was comfy. Interesting set up.
Raymond
Raymond, 1-night business trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Kim Nga
Kim Nga, 3-night trip
Verified Hotels.com guest review
8/10 Very good
15 November 2024
shirin
shirin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Geoffrey H
Geoffrey H, 3-night trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Amazing Stay! Recommend 100%
We had such an amazing experience on our stay. We loved the fact that this hotel is pet friendly and gave our whole family the opportunity to enjoy a staycation outside of the city. The staff were so friendly and service at the free breakfast buffet was exceptional. The buffet offered a variety of options that were absolutely delicious. The indoor pool was so much fun! The room was clean and beds so comfortable. 10/10!!! We are definitely staying again soon.
Raul
Raul, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Andrei
Andrei, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 October 2024
the food was good service was good, free parking and comfy rooms
Michael
Michael, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
14 October 2024
Efficient
Old tiles in the bathroom that had mold. No fan in the bathroom. The water taps (cold/hot) are piped in reverse. The breakfast was great and the hotel is clean…..but I did find a hair in the shower. Quiet room as it was a long weekend. Perfect for what I required.
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Was great quality-price with pool, hot tub, gym and breakfast included. Staff were friendly and timely. An older building but rooms clean and comfortable with mini fridge and microwave.
Will likely go again.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Keith
Keith, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 October 2024
Niagara Getaway
This hotel provides easy access to Niagara Falls and Niagara on the Lake with free parking and daily hot breakfast. Our hotel room was clean and comfortable and we also enjoyed the indoor pool.
Lucy V
Lucy V, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Louise
Louise, 1-night trip
Verified Hotels.com guest review
4/10 Fair
22 September 2024
The toilet wasn't cleaned well, there was no bathroom fan, the lighting in the bathroom area was either off, or flashbang. The room backed onto the common area by the pool, and there was a huge group of people who were really loud. Overall, it was just okay... If you need a cheap place to sleep fora night.
matt
matt, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 September 2024
Loose sockets failed to charge our smartphones during a night
Andrei
Andrei, 1-night trip
Verified Expedia guest review
6/10 Good
17 September 2024
Maddy
Maddy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Ivan
Ivan, 1-night trip
Verified Expedia guest review
6/10 Good
15 September 2024
Xxx
William
William, 1-night trip
Verified Expedia guest review
8/10 Very good
15 September 2024
Daniel
Daniel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
While the hotel was a bit dated, it was very comfortable and offered everything we needed. The bed was super comfy and the water pressure in the shower was amazing. Breakfast was decent and typical with tons of seating and lots of staff keeping things running. Would definitely stay again.