183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200
What's nearby
Chiang Mai Rajabhat University - 4 min walk - 0.4 km
Nimman Road - 4 min drive - 2.7 km
Sunday Walking Street Market - 4 min drive - 2.8 km
Tha Phae Gate - 5 min drive - 3.2 km
Chiang Mai Night Bazaar - 6 min drive - 3.6 km
Getting around
Chiang Mai (CNX-Chiang Mai Intl.) - 21 min drive
Chiang Mai Railway Station - 13 min drive
Saraphi Station - 23 min drive
Lamphun Station - 30 min drive
Airport shuttle (surcharge)
Free shopping centre shuttle
Restaurants
ข้าวราดแกง ชวนชิม - 1 min walk
สลัดเทอเรส โชตนา - 3 min walk
เย็นตาโฟศรีพิงค์ - 2 min walk
The Hyde Hidden Music Bar - 2 min walk
ตองหนึ่ง 111 ข้าวหน้าเป็ด บะหมี่เกี๊ยว - 2 min walk
About this property
Mercure Chiang Mai
Mercure Chiang Mai puts you a short five-minute drive from Tha Phae Gate and Chiang Mai Rajabhat University. Guests can indulge in massages, and Citrus serves international cuisine. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar.
Languages
English, Thai
At a glance
Hotel size
159 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 15
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 bars/lounges
Restaurant
Poolside bar
Free daily reception
24-hour room service
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Local/corner shop
Working away
24-hour business centre
7 meeting rooms
Computer station
Conference space (6889 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Facilities
1 building/tower
Built in 1995
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Shopping centre on-site
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible registration desk
Accessible airport shuttle
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Local maps
Special features
Dining
Citrus – This restaurant specialises in international cuisine.
Mai Tai Lounge – This lobby lounge specialises in international cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 250 for adults and THB 125 for children
Airport shuttle service is offered for an extra charge of THB 200 per person (one-way)
Credit card charges are subject to an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for THB 600.0 per night
Pets
Pets are allowed for an extra charge of THB 400 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses geothermal energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Chiang Mai Hotel
Mercure Chiang Mai
Chiang Mai Novotel
Chiang Mai Mercure
Novotel Chiang Mai
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Mercure Chiang Mai Hotel
Mercure Chiang Mai Chiang Mai
Mercure Chiang Mai SHA Extra Plus
Mercure Chiang Mai Hotel Chiang Mai
Frequently asked questions
Does Mercure Chiang Mai offer free cancellation for a full refund?
Yes, Mercure Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Chiang Mai?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Mercure Chiang Mai?
Yes, cats and dogs are welcome. There's a charge of THB 400 per pet, per night. Food and water bowls are available.
Is parking offered on site at Mercure Chiang Mai?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Mercure Chiang Mai?
Yes, an airport shuttle is available from 6 AM to 6 PM on request. The charge is THB 200 per person one-way.
What are the check-in and check-out times at Mercure Chiang Mai?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Mercure Chiang Mai and nearby?
Mercure Chiang Mai has 2 bars and an outdoor pool, as well as a garden.
Are there restaurants at or near Mercure Chiang Mai?
Yes, Citrus offers international cuisine.
What's the area around Mercure Chiang Mai like?
Mercure Chiang Mai is in Chang Phueak, a short 4-minute walk from Chiang Mai Rajabhat University and 10 minutes' walk from Chang Puak Gate.
Mercure Chiang Mai Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
7 May 2024
Paul
Paul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 April 2024
Sean
Sean, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 February 2024
Richard
Richard, 3-night trip
Verified Hotels.com guest review
8/10 Very good
3 February 2024
Out of old city but not far away from the action.
Ong
Ong, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
17 January 2024
alireza
alireza, 3-night trip
Verified Expedia guest review
6/10 Good
8 January 2024
Wouldn’t stay here again
Overall the stay was fine but the room was poorly cleaned and often not cleaned at all because the cleaners came so late in the day. Bathroom had lots of small insects crawling around, surfaces seldom wiped and dirty tea and coffee cups were never taken away. The hotel is also very dated and badly in need of a refurb.
Praksha
Praksha, 7-night family trip
Verified Hotels.com guest review
4/10 Fair
3 January 2023
Zachary
Verified Expedia guest review
10/10 Exceptional
24 June 2022
Thammanoon
Thammanoon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 June 2022
GORDON KEE KEONG
GORDON KEE KEONG, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 June 2022
JAMJUREE
JAMJUREE, 4-night trip
Verified Expedia guest review
8/10 Very good
7 May 2022
Place was ok for a coupe of nights
Hotel is clean but a bit dated
Staff was excellent
Close to the city
Good value
Michael Peter
Michael Peter, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 May 2022
Henry
Henry, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 April 2022
Henry David
Henry David, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 March 2022
Warm and welcoming staff every time we stay here.
Richard
Richard, 2-night romance trip
Verified Expedia guest review
8/10 Very good
16 March 2022
In time of the corona everybody have to reduce its demands in case of the services in a hotel but the staff
of Mercure ChiangMai worked still on their higher standards - they were available, present und helpful all the time.
Thanks for that.
Ulrich
Ulrich, 3-night family trip
Verified Wotif guest review
6/10 Good
20 February 2020
Location good for airport and city centre. Room furniture functional but needs modernisation. Foyer and restaurant both acceptable standard. Hotel lacked atmosphere due to lack of residents caused, according to staff, by the Coronavirus.
Richard
Richard, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 January 2020
It was a good hotel Breakfast excellent staff very friendly and helpful always ready to talk and help
MercureChiangMa
MercureChiangMa, 13-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 November 2019
Biggest king size bed! Clean and good housekeeping service!
Verified traveller
6-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 November 2019
A convenient hotel for sightseeing
The building is not new but the room was big and clean. The staff was very well trained, helpful and friendly. Not in the center but close enough to most sightseeing spots. The hotel is right next to a big supermarket.
Masako
Masako, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2019
Excellent stay, will come again
Even though the hotel and rooms are a bit dated, it was an excellent stay away from the busy noisy town area. The facilities and services are excellent. Will come again to stay in this hotel. The free shuttles to town an excellent service for those who want to go into town for the day or evening.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2019
a the staff was amazing and SO helpful! Loved my stay there of 5 nights!
Verified traveller
5-night trip
Verified Expedia guest review
8/10 Very good
26 August 2019
Hotel is next to TOPs supermarket and not far from old town area.
Verified traveller
2-night family trip
Verified Expedia guest review
6/10 Good
23 August 2019
Service was good, as with most of Thailand. The hotel looked a little dated which doesn’t not help with the overall cleanliness and feel of the hotel. There were small ants around the room, which although was not a huge issue, was not ideal. The free shuttle to the night bazaar was a great touch as you are a little out of the way from the old town.
gurdip
gurdip, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
13 August 2019
Rooms spacious and staff very pleasant and friendly. Minimal in-room guest amenities, mini-bar in room not stocked and location a little far from city center and attractions.
Verified traveller
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 June 2019
Good location. but have smell of paint. Staff is very good