2/10 Lemah
9 Jun 2025
Do not stay here
This entire stay was a disaster. I knew it was older and outdated bc of the photos, but given we didn’t have many options bc of weekend event in the area, it wasn’t a big deal. At first glance, it looked ok. Beds were made and it wasn’t terrible. I walked into the bathroom and it was obvious it had not been cleaned. There was hair all over the bathtub and on the shower walls. The toilet did not flush. There was an insanely annoying buzzing sound about every minute that went on all night in or around the desk. (We looked but could not find where it was coming from.) The tv was glitching and remote did not work so it stayed on all night. (Idk why I didn’t just think to unplug it—that was my fault, but should I even have to?) I asked for a different & clean room, the man said they did not have any other rooms. I asked him to come and clean the bathroom. He showed up 10 mins later with a plastic glove, removed SOME of the hair, and no cleaning supplies. The wall was stained with hair color from hair left there. I asked him to properly clean & not just remove the hair, and all he kept saying was “Sorry, ma’am.” After a horrible nights rest bc of buzzing sound, I went to the front desk to check out & discuss all the issues. While discussing, another lady approached as well saying their bathroom was equally as dirty with hair all over it. We bought baby wipes so we would not have to shower there. There wasn’t any effort to make anything right. Pay the extra $ and stay elsewhere!




Aurelia
Aurelia, perjalanan 1 malam
Ulasan tetamu Hotels.com yang disahkan