2/10 Lemah
31 Julai 2024
My stay at Mystic by Royalton in St. Lucia was extremely disappointing. The resort is below standards, has recently been bought out by Royalton and will be shutting down for demolishing starting August. Old and broken fixtures throughout, indicating a severe lack of maintenance. Walls were moldy and demonstrated water damage. The resort was filthy.
The customer service was poor, with unprofessional staff who did not seem to care about guest satisfaction.
The food was disgusting and barely edible, far from what you would expect at a resort, overall experience very unpleasant.
I would not recommend this resort to anyone seeking a comfortable and enjoyable stay.
Rating -0
Gloria
Gloria, perjalanan 6 malam bersama keluarga
Ulasan tetamu Expedia yang disahkan