See all properties

Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near La Isla Shopping Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

Exterior
Beach/ocean view
Lobby
On the beach, sun-loungers, beach umbrellas, beach towels
Lobby
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • On the beach
  • 8 restaurants and 3 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
Feel at home
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is RM2,766
RM3,367 total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Double Beds, Non Smoking, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Non Smoking, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Terrace, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Terrace, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Double Beds, Terrace, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Honey Moon)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite (Honey Moon)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite (Tierra)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Viento)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite (Viento)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Wellness Aqua)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite (Wellness Aqua)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 2 Double Beds

Similar properties

Aerial view

Hyatt Zilara Cancun - Adults Only - All Inclusive

Pool
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (1980)
The price is RM3,247
RM3,247 total
includes taxes & fees
5 Jan - 6 January 2025
Hyatt Zilara Cancun - Adults Only - All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun Interactive Aquarium - 4 min walk
  • La Isla Shopping Mall - 4 min walk
  • Marlin Beach - 8 min walk
  • Cancun Convention Center - 4 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Duna Pool Bar - ‬4 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Andiamo - ‬8 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Cambalache - ‬3 min walk

About this property

Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

At Live Aqua Beach Resort Cancún - Adults Only - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll be within a five-minute walk of La Isla Shopping Mall. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and hydrotherapy. SIE7E, one of 8 restaurants, offers ocean views and serves breakfast, lunch and dinner. Other highlights at this luxurious property include 3 bars/lounges, a nightclub and a poolside bar. The pool and room service get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 371 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, up to 20 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)
  • Caters to adults only
  • No stag or hen parties

Property amenities

Food and drink

  • 8 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Yoga classes
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 7 outdoor pools
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 65-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Spa Aqua has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. Guests under 18 years old are not allowed in the spa.

Dining

SIE7E – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner.
AZUR – Overlooking the ocean and pool, this fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
MB – This fine-dining restaurant only serves dinner. Open daily.
Varenna – This bistro specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Adults
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Beach Resort Cancún Adults Only
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Only

Frequently asked questions

Does Live Aqua Beach Resort Cancún - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Live Aqua Beach Resort Cancún - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Live Aqua Beach Resort Cancún - Adults Only - All Inclusive?
Yes, there are 7 outdoor pools.
Are pets allowed at Live Aqua Beach Resort Cancún - Adults Only - All Inclusive?
Yes, dogs are welcome, with a maximum weight of 20 kg per pet. There's a charge of USD 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Live Aqua Beach Resort Cancún - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Live Aqua Beach Resort Cancún - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Live Aqua Beach Resort Cancún - Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.
What is there to do at Live Aqua Beach Resort Cancún - Adults Only - All Inclusive and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Live Aqua Beach Resort Cancún - Adults Only - All Inclusive also has 3 bars, a nightclub and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Live Aqua Beach Resort Cancún - Adults Only - All Inclusive?
Yes, there are 8 on-site restaurants, featuring Mediterranean cuisine and garden views.
Does Live Aqua Beach Resort Cancún - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Live Aqua Beach Resort Cancún - Adults Only - All Inclusive like?
Live Aqua Beach Resort Cancún - Adults Only - All Inclusive is a short 4-minute walk from La Isla Shopping Mall and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The local area is walkable and popular for its beaches.

Live Aqua Beach Resort Cancún - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful property. Will go back for sure
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful resort, beachfront, adults only. Great restaurants friendly staff
Gerardo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding stay!
Incredible stay! The food, service, rooms and beach were amazing. I will definitely be coming back. Truly one of the best experiences and stay we have had in Cancun. Highly recommend!!
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff and service was outstanding!!
Kay, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

First time visit to Cancun and Mexico in general and staying in an all-inclusive resort! Live Aqua is very clean, super friendly and helpful staff, and the dining options are very diverse! The ocean views are absolutely STUNNING and breath taking! La Isla mall is also right across the street so shopping can be just a short walk away, but you’ll never want to leave this place! There’s so many activities throughout the day everyday from pool aerobics, bingo, crafts, live entertainment/DJ at night and more! Many different types of heated pools and private beach right on the property! If you forget or need something, you can go right downstairs to their convenience store/gift shop and purchase your necessities like snacks, toothbrush/toothpaste, medication, accessories, bug spray, sunblock, jewelry, swimsuit and trunks, souvenirs, clothes and much more! Gym is also nice. The Starbucks is also located in the same area! The Starbucks menu is very limited, but they still have the basic coffees and it’s still an awesome point to have within the resort. Never had any problems here and I would DEFINITELY recommend and come back again!
Gemma Andrada, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

We liked the central location, the food was amazing, loved the pools, great service. We had 2 rooms, air conditioning did not work to full potential but was fixed second day. Refrigerator in 2nd room did not cool well. Will be going back.
Sandra, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Brooke, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice staff
Kajuan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff are welcoming and friendly from the time you pull up to the resort. The resort, beach, and pools are all clean. The food and drinks were all great! The entertainment is okay. The adults my stay were older, so they really weren't clapping and enjoying themselves like I was. Staff don't expect tips, but I would suggest taking cash to tip anyway. Siete was my favorite restaurant and the street food kept me full! I'm definitely coming back!!!
Barbara, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service
Oscar, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was easily assessable from the rooms once we got the lay of the land. All of the dining options were incredible especially MB. But the highlight of the trip was the staff. They were engaging, kept the drinks flowing, the entertainment staff was incredible!
Amber, 7-night romance trip
Verified Expedia guest review

6/10 Good

staff was great
Geoanny, 4-night romance trip
Verified Expedia guest review

8/10 Very good

I was disappointed in learning you could only order drinks at the beach but not food items. They would only allow food to be ordered at the pool. They also have an air freshener system in the hallways that lets out a strong and nauseating odor. There was a wide variety of food options throughout the hotel but the room service food needs work. The quality was not that great. It was obvious none of the food was fresh and almost everything had been frozen. The pool only had decent music during activities but after that it was just some stock grocery store like music. The staff were all outstanding, polite, and went out of their way to help us. I think the things that could improve take place at the corporate level. That being the food quality. At other resorts they give you a guest check after you order food and drinks so you can charge the tips for the staff to your room. That is not a common here unless you ask for it. Otherwise you will need to carry cash to tip all the staff who provide your services all day. This hotel is also directly across the street from a large shopping mall with additional dining options as well as a movie theater and a casino. Overall this is a great hotel..
Christopher Michael, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The pool was huge and amazing
Daniel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Live aqua was everything we wanted. Quality food, great staff, perfect crowd. We were looking to relax, people watch and enjoy great food & we did. The staff was amazing.
Katherine, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michael, 3-night trip
Verified Expedia guest review

8/10 Very good

Stephanie, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Spending my honeymoon there we had a personal tour from Carlos to see the McCaw birds. He explained their habitat and let us perch the birds and fed them sun flower seeds. We had a cabana everyday, the bar next to the pool was awesome and the bartenders always made sure we had a drink. The only issue was with the toilet in the rooms. They were very small and low to the ground. We upgraded to a suite with Butler service. Not sure what the Butler did but answer our questions. Rodrigo was his name and so was Kenya. Never heard anything from Kenya. We enjoyed the room service as all of the meals were wonderful. I would recommend this resort to anyone looking for some quiet time with no children present. This is an Adults Only resort. Guellermo did an excellent job in the Premier Level club on the 5th floor serving appetizers and drinks.
Kirby, 5-night romance trip
Verified Expedia guest review

8/10 Very good

I like the reception
Da thao, 5-night trip with friends
Verified Expedia guest review

6/10 Good

My shower was had poor water pressure, my television didn't work, one of my sinks was stopped up. Room service selection was not good. The food choices were very limited and the food was average. There was very to do at the resort as far as entertainment. I had VIP access but they wanted me to pay for a cabana. Overall I was disappointed because this was my wedding anniversary and it fell short of my expectations for the experience I was expecting. The only positive was the bed was comfortable and the wait staff was friendly.
Jessica, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

LOVE IT
TIESHA B, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel and customer service 10/10
Robert, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Service was amazing. Very attentive
E. Yanneth, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

J Luiz, 3-night trip
Verified Expedia guest review

8/10 Very good

I enjoyed my stay at the property. The food can be improved.
Shiva, 4-night trip with friends
Verified Expedia guest review