Pet friendly, vineyard & restaurant within the property. Pool, secure parking. Staff polite.
We stayed 3 nights. First check in was easy but BBQ was not cleaned. It was greasy n dirty. I had to clean it before using. Balcony light was too dim. Can hardly see cooking at BBQ. Plus, one shower, the shower gel container was empty.
Second day, overall was okay.
Third day, we came back to suite at 5:45 pm to find the unit has not been cleaned. Beds not made, dirty towels not removed & refreshed, kitchen garbage etc., not removed, floor not vacuumed....Front desk was called and was told someone will be there in about 20 minutes. Not knowing what to do, we waited before making dinner. By 6:48 pm, no one dame, so we cooked and made dinner. Staff finally came shortly after 8 pm. Staff was apologetic and friendly but they could only refresh our towels and supplies! Removed garbage.
We have stayed here many times over the years with great outcomes. So, we are quite disappointed as we expected better! Even the kitchen supplies are way too basic! There is only one cutting board! There should be at least two. One for raw and one for cooked/ ready to eat foods like fruits and vegetables. This is basic food safety practice!