Fairmont Mayakoba

5.0 star property
Upmarket beachfront hotel with golf course, near El Camaleón Mayakoba Golf Course

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Photo gallery for Fairmont Mayakoba

5 outdoor pools, pool umbrellas, pool loungers
Property video
Couples treatment room(s), sauna, steam room, body treatments
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Experience the ultimate getaway at Fairmont Mayakoba, with its pristine white sand beach and crystal-clear waters. Savor a delicious meal at one of the 8 on-site restaurants or unwind in style with aromatherapy treatments and detox wraps at the onsite spa. Take advantage of complimentary bicycle rentals to explore or stay active with kayaking, snorkeling, Pilates classes, and fitness classes.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • On the beach
  • 8 restaurants and 3 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is RM1,141
RM1,688 total
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 21 of 21 rooms

Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 103 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Casita, Room, 2 Queen Beds, Canal View, Beachside

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Family Room, Connecting Rooms (Lagoon)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Casita, Signature Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Casita, Signature Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Family Room, Connecting Rooms (Garden)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 47 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Casita, Signature Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 85 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Private Pool, Canal View (Bambu)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 172 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed

Casita, Room, 1 King Bed, Canal View, Beachside

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 43 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed (Camaleon)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 205 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed

Presidential Suite, 1 King Bed (Tortuga)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 198 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Coral)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 139 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min walk - 0.4 km
  • Gran Coyote Golf - 5 min drive - 3.9 km
  • Playa Xcalacoco - 7 min drive - 5.3 km
  • Tres Rios Ecopark - 9 min drive - 5.6 km
  • Playa del Carmen Main Beach - 11 min drive - 9.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 35 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.7 miles/22 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Restaurante Hacienda - ‬9 min drive
  • ‪Cafe Antoinette - ‬5 min walk
  • ‪Buffet Riviera - ‬9 min drive
  • ‪La Copa - ‬8 min drive
  • ‪Coco Café - ‬8 min drive

About this property

Fairmont Mayakoba

At Fairmont Mayakoba , you can spend time at the beach enjoying free cabanas, beach umbrellas and yoga, plus you'll only be steps from El Camaleón Mayakoba Golf Course. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. La Cantina, one of 8 restaurants, offers a beachfront location, and serves lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a golf course and a free kid's club. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included
Room service during certain hours (limited menu)

Languages

English, French, Italian, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 401 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free children's club

Pets

    • Pets allowed (dogs only, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*
    • Free beach shuttle

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 8 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Pool toys
  • Art supplies
  • Children's books
  • Changing table
  • Bed rails

What to do

  • On the beach
  • Free beach shuttle
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Racquetball/squash
  • Archery
  • Ecotours
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Sailing
  • Snorkelling
  • Surfing/body boarding
  • Windsurfing
  • Golfing nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (40000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Piano
  • 24-hour fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • 5 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

ROOM

Room amenities

Be entertained

  • 65-inch LED TV
  • Premium satellite channels
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

STAR_OUTLINE

Special features

Spa

The on-site spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

La Cantina – This beachfront theme restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Tauro Steakhouse – This steakhouse only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
La Laguna – This poolside theme restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Ki Beach Bar & Korean BBQ – Overlooking the ocean, this theme restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Hix Bar & Lobby Lounge – Overlooking the garden, this sushi bar specialises in sushi and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 35.00 per person, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach loungers
    • Beach towels
    • Concierge service
    • Fitness/yoga classes
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Pool access
    • Sporting facilities or equipment

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 25 to 32 per person
  • Airport shuttle service is offered for an extra charge of USD 256 per vehicle (return)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 55.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

Also known as

Fairmont Mayakoba Hotel Playa del Carmen
Fairmont Mayakoba Hotel
Fairmont Mayakoba Playa del Carmen
Fairmont Mayakoba
Playa Del Carmen Fairmont
Fairmont Playa Del Carmen
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Fairmont Hotel Playa Del Carmen
Fairmont Mayakoba Resort Playa del Carmen
Fairmont Mayakoba l Carmen
Fairmont Mayakoba
Fairmont Mayakoba Hotel
Fairmont Mayakoba Playa del Carmen
Fairmont Mayakoba Hotel Playa del Carmen

HELP_OUTLINE

Frequently asked questions

Does Fairmont Mayakoba offer free cancellation for a full refund?

Yes, Fairmont Mayakoba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont Mayakoba ?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Fairmont Mayakoba ?

Yes, dogs are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Fairmont Mayakoba ?

Yes, there's free self and valet parking. Electric car charging is available.

Is an airport shuttle service offered by Fairmont Mayakoba ?

Yes, an airport shuttle is available. The charge is USD 256 per vehicle return.

What are the check-in and check-out times at Fairmont Mayakoba ?

Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Fairmont Mayakoba ?

No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Fairmont Mayakoba and nearby?

Have fun with on-site activities such as kayaking, sailing and windsurfing, and practise your swing at the golf course. Additional recreation on-site includes fitness classes, ecotours and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Fairmont Mayakoba also has 3 bars, a water slide and a 24-hour fitness centre, as well as a sauna, a picnic area and a garden.

Are there restaurants at or near Fairmont Mayakoba ?

Yes, there are 8 on-site restaurants, featuring al fresco dining, Mexican cuisine and garden views.

Does Fairmont Mayakoba have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Fairmont Mayakoba have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Fairmont Mayakoba like?

Fairmont Mayakoba is located a short 2-minute walk from El Camaleón Mayakoba Golf Course.

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Fairmont Mayakoba Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Food
Beach
Room
Restaurant
Amenities
Drinks
Family friendly
Spa
Recreation

What guests liked

  • The beach was consistently described as gorgeous, beautiful, and great with plenty of room for loungers and shade. (19 reviews)
  • The property offers a variety of pools, including an adult pool and a family pool, providing a great option for relaxation and fun. (10 reviews)
  • The gym was clean and well-equipped with Peloton bikes. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great Hotel!
Ignacio Jose, 3-night trip

10/10 Excellent

Great property and fantastic staff. Very relaxing vacation, can't wait to go back
Wen Hsi, 7-night trip

10/10 Excellent

Family friendly, great food & service, amazing amenities, lots of privacy and NOT crowded. Overall best resort my family and I have stayed at.
Rocio, 4-night trip

10/10 Excellent

Very beautiful resort. Staff is super helpful.
Verra, 4-night trip

10/10 Excellent

Great experience and customer service! Can’t wait to come back!

10/10 Excellent

We had a wonderful experience at the Fairmont Mayakoba!! Five stars all around. Highly recommend!!
Vasiliki, 4-night trip

10/10 Excellent

Beautiful property and amazing staff. From the moment you walk into the lobby you’re greeted with smiles, a delish drink and ambience like no other. I would like to thank Erick who works as a waiter at the beach for his attention to every detail. We are already planning our next trip back
Alba I, 3-night trip

10/10 Excellent

Love the service and the staff.
Edward, 4-night trip

10/10 Excellent

The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife
Sydney Marie, 5-night trip

10/10 Excellent

Absolutely meticulously kept property.
Frank, 7-night trip

10/10 Excellent

We had an amazing time with my family of four. The area is stunning with many things to do. It was definitely the most luxurious trip we’ve taken altogether and so worth it. I will never forget this vacation and hope to be back.
Melissa, 6-night trip

10/10 Excellent

Was an amazing experience!
Thomas Xavier De, 5-night trip

10/10 Excellent

Great
Maria, 5-night trip

8/10 Good

Great
Sabah, 4-night trip

10/10 Excellent

The Fairmont Mayakoba will not disappoint you. One of the most beautiful places to visit in all of Mexico. Outstanding service, amazing food, beautiful beaches and pools.. it truly is a tropical paradise. This is our 4th time here and I’m already trying to figure out when I can come back!
Kristin, 6-night trip

10/10 Excellent

Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time
Carlos, 3-night trip

10/10 Excellent

Service and staff was top-notch, clean, beautiful hotel, dining was amazing. It was a truly stress-free and indulgent vacation.
Irene, 4-night trip

10/10 Excellent

One of the best resorts I've ever been to. The property is beautiful and service is beyond excellent. Staff is so attentive and kind and they went out of their way to make our stay amazing by leaving multiple surprises in our room for our special occasion. The only thing that could be improved is the food at some of their restaurants.

10/10 Excellent

Excellent property for a wonderful stay. Clean, well maintained, safe, beautiful… a must see in the Mayan riviera
Bruno, 3-night trip

10/10 Excellent

A wonderful family friendly resort with the 5 star atmosphere!
Emmanuel, 4-night trip

10/10 Excellent

Beautiful property and staff was so kind. Spa was incredible
Maria, 3-night trip

8/10 Good

Gr
Ronald Kirby, 3-night trip

10/10 Excellent

Beautiful! Amazing stay -food, property, and service!
Erin, 5-night trip

10/10 Excellent

Wan an excellent long weekend getaway that surpassed our expectations for a last minute trip!
Cynthia, 4-night trip

10/10 Excellent

A paradise. Beautiful facilities and environment. Excellent transportations
Simona, 5-night trip