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Best Western Hotel Santa Caterina

4.0 star property
Waterfront hotel in Acireale with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel Santa Caterina

Seasonal outdoor pool
View from room
Lobby
Pillow-top beds, minibar, in-room safe, desk
Seasonal outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Pool
  • Pet-friendly
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Room service
  • Business centre
  • Airport shuttle
  • Beach shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is RM337
RM399 total
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite, Multiple Beds, Jetted Tub

Pillow-top beds, minibar, in-room safe, desk

Junior Suite, Multiple Beds, Jetted Tub

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Bathrobes
Hairdryer
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds

Pillow-top beds, minibar, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Private bathroom
Bidet
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (Twin bed on request)

Pillow-top beds, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Twin bed on request)

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Separate bedroom
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

President Park Hotel

Pool
Free breakfast
Airport transfer
Free parking
8.4 out of 10, Very good, (468)
President Park Hotel
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About the area

Map
Via Santa Caterina, 42/b, Acireale, CT, 95024

What's nearby

  • Basilica di San Sebastiano - 9 min walk - 0.8 km
  • Piazza del Duomo - 13 min walk - 1.1 km
  • Acireale Cathedral - 13 min walk - 1.1 km
  • Piazza San Domenico - 14 min walk - 1.2 km
  • Piazza del Duomo - 18 min drive - 17.9 km

Getting around

  • Catania (CTA-Fontanarossa) - 35 min drive
  • Carruba Station - 14 min drive
  • Acireale Station - 15 min walk
  • Guardia Mangano Santa Venerina Station - 18 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Cipriani Michele - ‬9 min walk
  • ‪Moro - ‬13 min walk
  • ‪Frumento - ‬9 min walk
  • ‪Acqua del Ferro - ‬1 min walk
  • ‪Etimuè Pub Birreria - ‬11 min walk

About this property

Best Western Hotel Santa Caterina

At Best Western Hotel Santa Caterina, you'll be within a 15-minute drive of Mount Etna. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Aquadelferro, which serves local cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a terrace and a garden.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 6:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle from 7:00 AM to 10:00 PM*
DONE

Off-site

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Bed rails

What to do

  • Beach shuttle (surcharge)
  • Ropes course
  • Private winery tours
  • Bike rentals nearby
  • Golf lessons nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Scuba-diving nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Bike storage
  • Golf caddy on-site
  • Golf cart on-site
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Shopping centre on-site
  • Bike parking
  • Wine-tasting room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 120
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Closed-captioned TV
  • Bathroom emergency pull cord
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle

Sleep well

  • Pillow menu
  • Blackout curtains
  • Pillow-top mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Aquadelferro – Overlooking the ocean, this restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (return. Maximum occupancy 3)
  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per day
  • Rollaway beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • The seasonal pool is open from April to November

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Special Protection (Best Western Italy).
Property Registration Number IT087004A1DA28B2D4

Also known as

Santa Caterina Hotel Acireale
Santa Caterina Acireale
Santa Caterina Hotel
Best Santa Caterina Acireale
Best Western Hotel Santa Caterina Hotel
Best Western Hotel Santa Caterina Acireale
Best Western Hotel Santa Caterina Hotel Acireale

Frequently asked questions

Is there a pool at Best Western Hotel Santa Caterina?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Best Western Hotel Santa Caterina?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per day.
Is parking offered on site at Best Western Hotel Santa Caterina?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Best Western Hotel Santa Caterina?
Yes, an airport shuttle is available from 7:00 AM to 10:00 PM on request. The charge is EUR 120 per vehicle return.
What are the check-in and check-out times at Best Western Hotel Santa Caterina?
Check-in start time: 2:00 PM; check-in end time: 6:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Best Western Hotel Santa Caterina and nearby?
Have fun with activities such as cycling, boat tours and fishing, and practise your swing at the nearby golf course. Enjoy amenities such as a seasonal outdoor pool and a garden.
Are there restaurants at or near Best Western Hotel Santa Caterina?
Yes, Aquadelferro offers al fresco dining, local cuisine and ocean views.
Does Best Western Hotel Santa Caterina have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Best Western Hotel Santa Caterina like?
Best Western Hotel Santa Caterina is located on the waterfront, a short 10-minute walk from Ionian Sea and 13 minutes' walk from Piazza del Duomo.

Best Western Hotel Santa Caterina Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Hotel waa difficult to find becaiae of the location. Beautiful room and hotel but staff were rude.
David, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Really Dissappinting
Understaffed and lots of petty things spoilt a really beautiful hotel. Charges for pool towels and water in the room. Refusing an extra coffee at breakfast and some unfriendly staff members (some Lovely too). Wonderful pool area short work to the beautiful town. My friend had paid in advance and the hotel tried to take an extra deposit before arrival then again tried to take full payment on check out. Such a shame as so many good points to the hotel and would be very easy to make it feel more luxury and not be spoilt by petty things and irritated staff. Aware English people are generally annoying to the rest of Europe and maybe this was an issue which I can understand
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kirsten, 2-night trip
Verified Expedia guest review

8/10 Very good

Views at the property were amazing, staff were generally pretty friendly with the exception of a couple. In terms of cleanliness everywhere was spotless. We would have liked a bigger pool and the food at the restaurant for breakfast and dinner was just ok. Bed was super comfy
Louise Elizabeth, 4-night romance trip
Verified Expedia guest review

4/10 Fair

The most expensive and the worst (by far) hotel we stayed in Sicily. Arrived late after a long day on the road. Got probably one of their worst rooms, in an almost empty hotel, in a dark corner with a claustrophobic feel. Woke up super congested, it turns out the bathroom has a strong mold smell. There is no step to the shower cabin, and all the water leaking on the floor did it’s damage over time. We were moved to an equal size room with a properly designed shower cabin, without the mold problem and with more open views. While an almost empty hotel in off-season would put their guests in the worst rooms defies logic, especially given their VIP, free upgrades protocols. Breakfast was also the worst we experienced in Sicily, stale Costc-llike muffins. In all the other places we stayed in Sicily there was a cornucopia of delicious crostadas, eggs etc. The freshly squeezed orange juice was nice but we had that everywhere. Had to work for part of the day and chose a hotel with presumably a good internet connection. The problem is that it requires to reconnect your devices each time after they went dormant which can cause problems with uploads and downloads.
Florin, 2-night family trip
Verified Expedia guest review

8/10 Very good

The staff is super nice, and it’s a good place to stay and access the town. Would have liked to have access to a heated pool! Rooms are pretty small but comfy bed, and liked the outdoor patio
Kwong, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A bit hard to find but oh what a find! Lovely room, helpful staff, excellent food, perfect view. And very very reasonable.
John, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely property. Well appointed.
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with a really good restaurant! The room was clean and had a beautiful view of the ocean.
Verified Expedia guest review

10/10 Exceptional

Great hotel with amazingly large rooms and bathrooms. Really nice breakfast available and restaurant. The town center is walking distance and the area is safe. I highly recommend this property :-)
Santiago, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lulu, 5-night trip
Verified Expedia guest review

10/10 Exceptional

LOVED IT!
Everyone was SOOO nice! breakfast is GREAt staff are amazing restaurant for dinner was world class views and pool outstanding just loved this stay. They lent me a phone charger and let me check in early, they are just so nice. The bottled water in the fridge isnt free tho and I didnt realize so just be aware :) I did go buy a fluffy pillow as they are all flat and hard and I get migraines so am ridiculously picky, not their fault but if anyone else suffers as I do, bring something to soften the head.
Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ole, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice hotel
CHARLES, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very enjoyable stay. Staff was so helpful on w. Food was good at the restaurant, rooms very clean
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay!
The staff was exceptionally kind and helpful. The beds were a bit hard; but, otherwise the rooms were comfortable and clean. We quickly discovered Catania was not the trip for us (too big, too much traffic, too many people). The staff was quick to advise a wonderful drive to Mt. Etna. It was a fabulous experience overall!
Rebecca, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

First class restaurant with excellent food and knowledgeable staff, excellent service provided by Rita at the front desk, starting with the welcome we received. Rooms are well designed with plenty of charging stations, which is a must for travel these days.
5-night romance trip
Verified Orbitz guest review

8/10 Very good

Deborah, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

A room with a view
The room was nice we over looked the Mediterranean Sea. The food was good and the staff was very helpful.
Kimberly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a lovely small hotel in an interesting area. Clean and well organised. The staff are friendly and helpful without being pushy. It has a lovely pool area and a good restaurant. Acireale is about 15 minutes slow stroll away, uphill there and downhill back to the hotel. The town is authentically Sicilian and most of the holidaymakers there are Italian. We had a lovely week there in August.
7-night romance trip
Verified Expedia guest review

8/10 Very good

Claimed to have beach access but wasn’t yet open for the season. They gave us a 30% discount for one of our 3 nights as compensation.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed 14 days and took day trips by car from Acireale. The hotel staff was friendly and helpful recommending places and restaurants to visit. It was a slight uphill walk into the center of Acireale but after two weeks of evaluating, we would stay there again rather than in the center. Acireale is a great place to visit. Everyone there was super friendly and helpful.
14-night romance trip
Verified Expedia guest review

10/10 Exceptional

Comfortable and convenient with friendly, helpful staff.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay
Very nice stay. Excellent restaurant, beautiful view of the ocean from our balcony and the restaurant.
1-night romance trip
Verified Hotels.com guest review