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Heritage Suites Hotel

5.0 star property
Luxury hotel with spa, near Pub Street

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2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Bathroom
View from room
Located near Angkor Wat, Heritage Suites Hotel offers a tranquil retreat with 18 holes of golf, a poolside bar, and a serene garden. Indulge in Asian cuisine at the on-site restaurants or unwind with aromatherapy and Swedish massages at the spa.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 9 indoor pools and outdoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden

Room options

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Tonight

Aug 1 - Aug 2
Check availability for tonight Aug 1 - Aug 2

Tomorrow

Aug 2 - Aug 3
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Showing 5 of 5 rooms

View all photos for Romantic Bungalow, 1 King Bed, Terrace

Premium bedding, minibar, in-room safe, desk

Romantic Bungalow, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Suite Pool

View from room

Colonial Suite Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Family Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Colonial Family Suite With Jacuzzi

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private plunge pool
Private outdoor hot tub
  • 105 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Heritage Rooms

Premium bedding, minibar, in-room safe, desk

Heritage Rooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Pillow menu
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Residence

Premium bedding, minibar, in-room safe, desk

The Residence

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private plunge pool
Private outdoor hot tub
  • 160 sq m
  • Sleeps 3
  • 1 King Bed

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9.4 out of 10, Exceptional, 1,000 reviews
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About the area

Map
Wat Polangka, Phum Slok Kram, Siem Reap, 17000

What's nearby

  • Angkor National Museum - 7 min walk - 0.6 km
  • Siem Reap Royal Residence - 8 min walk - 0.8 km
  • Pub Street - 19 min walk - 1.6 km
  • Old Market Area - 19 min walk - 1.6 km
  • Angkor Night Market - 2 min drive - 1.9 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Pho Pho Restaurant - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Peace Cafe - ‬6 min walk
  • ‪J All Day Dining - ‬12 min walk
  • ‪Phanha Khmer Restaurant - ‬4 min walk

About this property

Heritage Suites Hotel

At Heritage Suites Hotel, you'll be a short five-minute drive from Pub Street and Angkor Night Market. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Heritage Restaurant, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 9 indoor pools, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

English, French, Hungarian, Japanese, Khmer, Swedish

More about this property

VISIBILITY

At a glance

Hotel size

    • 26 rooms

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • The property charges 1.5 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

    • Free on-site self-parking

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 25 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Adjacent to a golf course
  • An outdoor pool
  • 9 indoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • No plastic drinking straws
  • Banquet hall
  • Reception hall
  • Colonial architecture
ROOM

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Heritage Restaurant – This poolside fine-dining restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Wine Bar – On-site bistro. Open daily.
Bamboo Bar – This theme restaurant serves lunch and light fare. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: USD 55
  • Christmas Eve (24 December) gala dinner per child: USD 55 (from 4 to 11 years old)
  • New Year's Eve (31 December) gala dinner per adult: USD 120
  • New Year's Eve (31 December) gala dinner per child: USD 120 (from 4 to 11 years old)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 for adults and USD 10 for children
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Property Registration Number L001-100099777

Also known as

Heritage Suites Hotel Siem Reap
Heritage Suites Hotel
Heritage Suites Siem Reap
Heritage Suites
Heritage Siem Reap
Heritage Suites Hotel Relais And Chateaux
Heritage Hotel Siem Reap
Heritage Suites Hotel Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Hotel Hotel Siem Reap
HELP_OUTLINE

Frequently asked questions

Does Heritage Suites Hotel offer free cancellation for a full refund?

Yes, Heritage Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heritage Suites Hotel?

Yes, there are 9 indoor pools and an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Heritage Suites Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Heritage Suites Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Heritage Suites Hotel?

You can check in starting at 2:00 PM. Check-out time is noon. Express check-in is available.

What is there to do at Heritage Suites Hotel and nearby?

Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 9 indoor swimming pools. Heritage Suites Hotel also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Heritage Suites Hotel?

Yes, there are 2 on-site restaurants, featuring al fresco dining and Asian cuisine.

What's the area around Heritage Suites Hotel like?

Heritage Suites Hotel is a short 2-minute walk from Miniature Replicas of Angkor’s Temples and 5 minutes' walk from Charles de Gaulle Road.

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Heritage Suites Hotel Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Tours
Children
Family friendly
Steam room
Private pool
Fashion

What guests liked

  • Breakfast was consistently described as excellent, delicious, and freshly prepared. (9 reviews)
  • The spa services were top-notch, with excellent facilities and highly attentive staff. (6 reviews)
  • The pool was refreshing, gorgeous, and lovely, with some guests enjoying it as part of their room and others appreciating the happy hour by the pool. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wonderful sanctuary at a perfect location!

Exemplary service, great location, friendly staff. I highly recommend this hotel
Rosario A A, 6-night trip

10/10 Exceptional

Great experience

Great service, good food, spacious clean suites. Highly recommend this hotel.
Rosario A A, 3-night trip

10/10 Exceptional

This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast

10/10 Exceptional

The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
Xavier, 3-night trip

10/10 Exceptional

Incredible Stay !

Incredible Stay!!! Super Friendly Staff and Amazing Local Experience! Thank you
Tal, 3-night trip

10/10 Exceptional

Beautiful hotel and comfortable stay

We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
grazyna, 3-night trip

10/10 Exceptional

Loved the private pool, and the staff were super accommodating and helpful.

10/10 Exceptional

Nice staff who is eager to serve with detailing and promptly . Super ambience with peaceful location though very well in town area
2-night trip

10/10 Exceptional

very friendly and kind staff Room was gorgeous Grounds terrific in a natural setting Very relaxing and calm
Lina, 1-night trip

10/10 Exceptional

This hotel provided excellent customer service throughout our stay. The room was clean and comfortable. Breakfast was excellent and freshly prepared.
Christine, 4-night trip

10/10 Exceptional

We visited in wet season so the hotel was quiet. The staff were fantastic and very friendly & accomodating. The breakfast was delicious ! Regards Michael & Thida
MICHAEL, 4-night trip

8/10 Very good

The room is very spacious and of good style. The food is great and staff members are very friendly!
Lai Man Winnie, 2-night trip

10/10 Exceptional

Amazing service by chearful and friendly staff.
Aymen, 2-night trip

10/10 Exceptional

A property where the whole staff makes feel like home. Very quiet safe and nice area, where you could walk 10-15mn to get to the main places. Food is also good.
Feres, 4-night trip

10/10 Exceptional

The staff at Heritage Suites delighted us at every turn during our stay. The hotel is beautifully appointed, the staff is friendly and attentive, and the location is within walking distance of restaurants and shopping. If I could award more than 5 stars, I would. I’ll definitely stay here again.
Anne, 3-night trip

10/10 Exceptional

Excellent service
Irela, 2-night trip

10/10 Exceptional

I went for the half-marathon. I met a family. This charming property welcomed me wholeheartedly, and it made the race a much pleasant experience; from the English speaking remok driver who managed my moves around town including the 4:15am departure to the race, to the amazing receptionist who got out of her way to get me the safety pins, from the delicious food to the floral decorations (the gardening staff created an orchid bloom just before the weekend), every detail contributed to a wonderful experience!
ALEXIS, 3-night trip

10/10 Exceptional

Excellent hotel, great staff and service, great location, ideal to explore Siam Reap and the temples. The room and the breakfast were perfect. The activities team very helpful in organising everything for us. Highly recommended.
Xavier, 4-night trip

10/10 Exceptional

Romantic ambience

Concierge was wonderful, set us up with several tours and our ride back to the airport. Pool in our room was refreshing, grounds were beautifully kept. Very romantic
Daniel, 2-night trip

10/10 Exceptional

Excellent.
Eisuke, 4-night trip

10/10 Exceptional

Very relaxing wonderful stay.

Well appointed and comfortable room. Good breakfast made to order. What sets the place apart is the service. Absolutely nothing was too much trouble for the staff. They were so lovely and just the perfect ambassadors Siam Reap. I will be back.
David, 3-night trip

10/10 Exceptional

This hotel deserves 10/10 rating. Loved our stay. The staff was unbelievably pleasant and wonderful. Tola and Phanith were outstanding. The property is clean. It is walking distance to pub street but quiet and relaxing. Breakfast was also superb! Highly recommend!
Inez A, 3-night trip

10/10 Exceptional

Great intimate services. We were treated very well and received personalized services. It felt like we were the only ones there because they were so attentive. Excellent!
Nicole, 2-night trip

10/10 Exceptional

We got best service Its so beautiful and cozy hotel. All the staffs are super kind. The pool is not very big. But enough to enjoy under big tree.
jungkyum, 2-night trip

10/10 Exceptional

I almost wanted to live there. Went for one night, stayed for three. Incredibly beautiful property, lush gardens and grotto pool, staff became like family, beautiful spa, TukTuk transportation. I will be back!
Melinda, 1-night trip