Hidden Treehouse Tulum EcoHotel

3.5 star property
Adults-only hotel within easy reach of Tulum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hidden Treehouse Tulum EcoHotel

Pillow-top beds, in-room safe, individually decorated
Pillow-top beds, in-room safe, individually decorated
Exterior
Reception
Pillow-top beds, in-room safe, individually decorated

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Beach towels
  • Airport shuttle
  • Air conditioning
  • Garden
  • Communal living room
  • Multilingual staff
  • Gift shops/newsstands
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Bike hire

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Cabin, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Pillow-top bed
Separate bedroom
Ceiling fan
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Tree House, Balcony, Valley View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
  • 30 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Design Bungalow, Ground Floor

Highlights

Garden
Furnished patio
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Pillow-top bed
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Tree House, 2 Queen Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
  • 35 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Superior Cabin, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Cabin, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Bungalow, Patio

Highlights

Furnished patio
Garden
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Pillow-top bed
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio Suite, Hot Tub

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Romantic Tree House, 2 Bedrooms, Valley View

Highlights

Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
2 bathrooms
  • 30 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Standard Cabin, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Carr. Tulum-Boca-Paila Km 8.05, Tulum, QROO, 77780

What's nearby

  • Ven a la Luz Sculpture - 1 min walk - 0.1 km
  • Tulum Beach - 2 min walk - 0.2 km
  • SFER IK - 4 min drive - 3.4 km
  • Tulum Mayan Ruins - 15 min drive - 10.3 km
  • Playa Paraiso - 18 min drive - 6.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 104 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosa Negra Tulum - ‬3 min walk
  • ‪Checkpoint Ciao - ‬2 min walk
  • ‪Hartwood - ‬3 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬3 min walk
  • ‪Arca - ‬4 min walk

About this property

Hidden Treehouse Tulum EcoHotel

When you stay at Hidden Treehouse Tulum EcoHotel, you'll be a short five-minute drive from Tulum Beach and Sian Ka'an Biosphere Reserve. Also, Tulum Mayan Ruins and Tulum National Park are within a short drive.

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) are not allowed

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas (2-device limit)
  • Free WiFi in rooms (speed: 50+ Mbps; 2-device limit)

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

What to do

  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach towels
  • Romance packages

Facilities

  • Garden
  • Communal living room
  • Designer shops on-site
  • At least 80% of food locally sourced
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Outdoor entertainment area

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps and 2-device limit)

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 340 per vehicle (return. Maximum occupancy 6)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number PNO170606K63

Also known as

Hidden Treehouse Tulum EcoHotel Hotel
Hidden Treehouse Tulum EcoHotel Tulum
Hidden Treehouse Tulum EcoHotel Hotel Tulum

Frequently asked questions

Does Hidden Treehouse Tulum EcoHotel offer free cancellation for a full refund?
Yes, Hidden Treehouse Tulum EcoHotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hidden Treehouse Tulum EcoHotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hidden Treehouse Tulum EcoHotel?
Sorry, there's no on-site parking at Hidden Treehouse Tulum EcoHotel.
Is an airport shuttle service offered by Hidden Treehouse Tulum EcoHotel?
Yes, an airport shuttle is available. The charge is USD 340 per vehicle return.
What are the check-in and check-out times at Hidden Treehouse Tulum EcoHotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hidden Treehouse Tulum EcoHotel and nearby?
Hidden Treehouse Tulum EcoHotel has a garden.
What's the area around Hidden Treehouse Tulum EcoHotel like?
Hidden Treehouse Tulum EcoHotel is in Zona Hotelera, a short 2-minute walk from Tulum Beach.

Hidden Treehouse Tulum EcoHotel Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Alexis, 3-night trip
Verified Expedia guest review

8/10 Very good

Andrew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place , staff is awesome the only thing is across of the hidden place is a club and you feel the music like is in your room but if you like music is the perfect place because the staff make you feel like family I will stay again
Jeannette, 3-night trip with friends
Verified Expedia guest review

6/10 Good

The best thing about this place was the location. Unfortunately the room was not the best. Sheets were stained, towels were dirty. We asked for new towels and they were dirty as well.
Verified Expedia guest review

2/10 Poor

Christian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ari, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Niloufar, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Excellent location. But, no hot water in shower or sink, safe didn’t work, AC was weak with limited hours, did not change towels or bed linens unless asked (numerous times) & room was extremely hot & muggy. Also on check out, management asked for additional money because was only 25 minutes late on exiting room. Cute and chic but disappointing.
Adam, 2-night romance trip
Verified Expedia guest review

6/10 Good

Overall decent stay… especially for the price and location but honestly won’t be back to this residence. Downfalls/negatives 1- air conditioning said 8pm-8am sometimes turned on at 7 sometimes 930 same with turning of in morning… some morning would wake up at 7am with no air and a hot room. The air conditioner also won’t allow us to set a temp, was 16 c the whole night no adjusting. So slept in pants and long sleeve shirt. 2- asked for breakfast (which was advertised at front desk) only to be told to wait one hour then 1:30 mins later told they could not make due to no keys?? 3- had hot tub in the floor of our room.I booked this room due to terrible back issues and someone who sits in a hot tub 2 times a day at home ( morning and night) the hot tub was freezing upon entry. Asked why they said would take hour to turn on and warm up. 1:30 later and still only luke warm water and no jets at all. 4- the building has such bad walls/ noise canceling attempts it was almost impossible to find a way to sleep before 1am when music turns off from neighboring clubs. No TV in the room either to help level out the noise. Positives I felt very safe Staff was friendly Bed was comfortable Room cleaning was awesome
Ryan, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Really happy with the romantic room 👍
Esteban, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Karla, 1-night trip
Verified Expedia guest review

2/10 Poor

Not as advertised! Best to avoid.
My stay at the Hidden Treehouse was disappointing, to say the least. I booked on hotels.com and the property listed that there was parking available, Air conditioning, and a "hot tub" in my room. When I arrived, none of these things were available. I was on my honeymoon with my new husband and we were very disappointed by the service and amenities at this hotel. There was no parking on-site, but rather a public parking lot down the road that cost over $50 US for the night and did not seem very safe for our rental car. The room had an air conditioner, but it only worked between 8pm-4am. I understand that it's an "EcoHotel," but it should be advertised that there are limited hours for AC. It was 37 degrees celcius that day. Finally, we paid extra for a room with a "hot tub," as written on hotels.com. Instead, we got a grimy hole in the floor, with no spout for hot water and just cold, stagnant water. There were no jets, no movement of water, just a cold, sad pool. The employee who greeted us at reception seemed pretty unbothered about our dissatisfaction and did absolutely nothing to remedy the situation, nor did the owner (who wasn't present). They denied a reimbursement or credit of any kind, even when Hotels.com got involved. Best to avoid this place at all costs.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

EcoHotel in a great location!
Incredible ecohotel in a great location in Tulum Beach! The treehouse makes you feel like you are outside and is a cool vibe! I would only wish there was a little more security.
Gregory, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the guy working the front. Very nice and helpful and was great that he spoke english.
Monika, 4-night trip
Verified Expedia guest review

8/10 Very good

Daolank, 1-night trip
Verified Expedia guest review

8/10 Very good

Nicolo, 2-night trip
Verified Expedia guest review

4/10 Fair

Buena ubicación, pero nunca tuvimos agua caliente
Lila Z, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

buen hotel solo que se fue la luz mucho tiempo y tardaron en resolverlo , en la noche el cuidador se molestó al abrirnos la puerta de la entrada
Thania, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Die Baumhäuser sind genial
Stephanie, 3-night romance trip
Verified Expedia guest review

6/10 Good

Sur la plage à tulum
Eco-Hotel côté jungle, à proximité immédiate des beach club. Chambre et vue sur la jungle vraiment étonnante, on a l’impression d’être dans une cabane au sommet d’un arbre. Hyper orienté ecoresponsabilité, mais du coup impacte le confort de la chambre (usage de la climatisation limitée à la nuit, donc difficile de rester dans la chambre dans la journée). Nous ne sommes restés que 2 nuits, donc ok, mais pas plus pour moi. Personnel adorable, aidant, à l’écoute et cherchant vraiment à faire passer un bon séjour. Bon petit déjeuner de qualité, fait minute par une cuisinière :) lit de qualité, très propre.
Guillaume, 2-night trip
Verified Hotels.com guest review

8/10 Very good

La limpieza de los baños no es buena.
Melissa, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Adriana, 1-night trip
Verified Hotels.com guest review