Best Western London Heathrow Ariel Hotel puts you within a 15-minute drive of Windsor Castle and Royal Botanic Gardens, Kew. For a bite to eat, guests can visit The Junction Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge and a snack bar/deli. The helpful staff and airport get good marks from fellow travellers.
Languages
Arabic, English, Hindi, Polish, Portuguese, Romanian
At a glance
Hotel size
184 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (GBP 16 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Conference centre (355 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Films for purchase
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
The Junction Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 15.95 per person
Children & extra beds
Rollaway beds are available for GBP 15.0 per night
Parking
Self-parking costs GBP 16 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes
Frequently asked questions
Are pets allowed at Best Western London Heathrow Ariel Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western London Heathrow Ariel Hotel?
Yes. Self-parking costs GBP 16 per night.
What are the check-in and check-out times at Best Western London Heathrow Ariel Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Best Western London Heathrow Ariel Hotel?
No, this hotel doesn't have a casino, but The Grosvenor Victoria Casino London (28-min drive) is nearby.
Are there restaurants at or near Best Western London Heathrow Ariel Hotel?
Yes, The Junction Restaurant offers international cuisine.
Best Western London Heathrow Ariel Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
17 November 2024
Azzelia
Azzelia, 3-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Leah
Leah, 1-night trip
Verified Hotels.com guest review
6/10 Good
11 November 2024
Not as good as last visit
The London Heathrow Airport's Hoppa bus no longer services this hotel, so we had to Uber from the airport. However, our Uber ride cost less than the Hoppa Bus. The room was extremely small as you could touch the walls from either side of the bed. The condition of the bathroom was old and dingy and the grout in the floor tile was black in areas. The room appears to need an update.
There are no real restaurants nearby, except within various hotels or there is a McDonald's, about half a mile away.
Karen R
Karen R, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 November 2024
Room very small and bathroom out dated. Buffet option small but okay.
Ellie
Ellie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Excellent just one problem.
I was upgraded to a room by the lift as i have a disability, which was very considerate. The toom rate was good, the room was clean, the only problem was the shower control was very stif and i could not turn it on, so no shower. I left at 5am so didnt trouble the staff
I was in room 280
Phil
Phil, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
Value for money
Stayed 8days
Front desk staff and cleaning staff excellent
Thank you Erika
MATHEW
MATHEW, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
8 November 2024
Ok for 1night before you fly
Julian
Julian, 1-night trip
Verified Hotels.com guest review
2/10 Poor
7 November 2024
Ahmed
Ahmed, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 November 2024
SHERRIDAN T
SHERRIDAN T, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 November 2024
Darren
Darren, 1-night business trip
Verified Hotels.com guest review
6/10 Good
7 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Faith E
Faith E, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 November 2024
Good value-cost.
Israel
Israel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Olubunmi
Olubunmi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Cheap and cheerful
Used for a stop over prior to travelling to Heathrow. Well serviced by bus. In fact dramaless travel if you are on a budget.
Ian
Ian, 1-night trip
Verified Hotels.com guest review
4/10 Fair
30 October 2024
Harold
Harold, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Hannah
Hannah, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
29 October 2024
Helen
Helen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Good
It’s an acceptable hotel
Jean albert
Jean albert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 October 2024
ANDREW
ANDREW, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
24 October 2024
Checking in was disorganised.
Dave
Dave, 1-night trip
Verified Hotels.com guest review
4/10 Fair
24 October 2024
Meh
We entered our room to be greeted with very stained carpet and a bad musty smell. The water temperature constantly vacillated between warm and tepid, while I showered. Overall, there was just the sense that everything was well worn and past its prime. Management really needs to reinvest in the property. Stay was tolerabe for an overnight place to crash before our flight, but I certainly wouldn’t recommend