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Palmar Beach Resort and Spa Riviera Maya All-Inclusive

4.5 star property
Puerto Morelos beachfront property with 6 restaurants, spa

Choose dates to view prices

Photo gallery for Palmar Beach Resort and Spa Riviera Maya All-Inclusive

Exterior
On the beach, free beach cabanas, sun-loungers, beach umbrellas
View from room
View from room
2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar
Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offers a tranquil beachfront oasis with 3 swim-up bars and sun loungers. Unwind with a body treatment or hot stone massage at the spa, enjoy yoga classes or fitness sessions at the 24-hour health club, and indulge in international cuisine at one of the six on-site restaurants.

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 poolside bars
  • 6 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 6 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • 24-hour health club
  • Sauna
  • Steam room

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • 2 bedrooms
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Premium Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
2 bedrooms
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite, Oceanfront

View from room

Honeymoon Suite, Oceanfront

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Walkout)

Pool

Luxury Suite (Walkout)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
2 bedrooms
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Ocean View

View from room

Family Suite, Ocean View

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
2 bedrooms
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Luxury Suite, Ocean View

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Luxury Suite, Ocean View

8.0 out of 10
Very good
(47 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
2 bedrooms
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Junior Suite

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
2 bedrooms
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite (Swim Up)

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Premium Suite (Swim Up)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
2 bedrooms
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Ocean View (Connecting)

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Luxury Suite, Ocean View (Connecting)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
2 bedrooms
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Family Suite

View from room

Family Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
2 bedrooms
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Sofa Beds and 1 Queen Bed

View all photos for Junior Suite (Swim Up)

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Junior Suite (Swim Up)

8.2 out of 10
Very good
(12 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
2 bedrooms
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, free minibar

Luxury Suite

8.6 out of 10
Excellent
(56 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
2 bedrooms
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Spa
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About the area

Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 9 min drive - 4.3 km
  • Crococun Zoo - 10 min drive - 5.6 km
  • Ojo de Agua Beach - 12 min drive - 7.1 km
  • Puerto Morelos Town Square - 12 min drive - 7.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.1 miles/43.6 km
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬7 min drive

About this property

Palmar Beach Resort and Spa Riviera Maya All-Inclusive

At Palmar Beach Resort and Spa Riviera Maya All-Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and yoga, plus you'll only be within a 10-minute drive of Puerto Morelos Beach. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. SPOON, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a free kid's club and a 24-hour health club. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 435 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Off-site

    • Area shuttle*
    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 6 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • Private dining
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Snorkelling
  • Shopping
  • Pool table
  • Ecotours nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Meeting room
  • Conference space (3154 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • 6 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • 2 bedrooms
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The on-site spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

SPOON – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
TAPAZ – This family restaurant specialises in international cuisine and only serves dinner. Open daily.
SIENA – This restaurant specialises in Italian cuisine and only serves dinner.
LE CHIQUE – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
ZAVAZ – This restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Karisma Puerto Morelos

Frequently asked questions

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive offer free cancellation for a full refund?

Yes, Palmar Beach Resort and Spa Riviera Maya All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Palmar Beach Resort and Spa Riviera Maya All-Inclusive and nearby?

Have fun with on-site activities such as kayaking, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Palmar Beach Resort and Spa Riviera Maya All-Inclusive also has 3 swim-up bars, 3 poolside bars and a 24-hour health club, as well as a sauna, an arcade and a garden.

Are there restaurants at or near Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, there are 6 on-site restaurants, featuring international cuisine.

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub.

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Palmar Beach Resort and Spa Riviera Maya All-Inclusive like?

Palmar Beach Resort and Spa Riviera Maya All-Inclusive is located on the waterfront, a short 1-minute walk from Petempich Bay.

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Palmar Beach Resort and Spa Riviera Maya All-Inclusive Reviews

Reviews

7.4

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Buffets
Water
Drinks
Recreation
Children

Reviews

10/10 Excellent

The staff was awesome and the cuisine was incredible, kudos to the chefs and the staff
Franz, 3-night trip

10/10 Excellent

Love it!
alejandra, 5-night trip

10/10 Excellent

The view and pools
Jorge De la, 7-night trip

10/10 Excellent

Very good
Roya, 6-night trip

6/10 Okay

Only 1 restaurant open for breakfast same food every day only 1 restaurant open for lunch same food every day and only one restaurant open for dinner different style of cuisine daily they do offer Pizza most days not all days from Al Forno pizza which is very good. No beach access at all what is left of the beach that’s not destroyed is covered in seaweed they also have a lot of construction going on I was told 20 percent occupancy was there during our stay I tried to book a salon experience they were closed also.The room was cleaned daily and staff was very friendly. Would I return not likely
stephanie, 4-night trip

2/10 Terrible

Seaweed smell is terrible. No activities/shows in the resort. Limited food options. Buffet is not open. No beach available. Beach is full of seaweed and whole resort smells bad. Can't sit in the balcony because of smell. Very bad resort. Not all restaurants are open everyday. Lobby is empty.
Anil, 7-night trip

10/10 Excellent

Many dining options, and many pools and activities to do.
Tammy, 6-night trip

10/10 Excellent

Lots of pools.
Brittany Terri, 5-night trip

8/10 Good

The staff is very friendly and attentive. The food quality is very good.
Erik, 4-night trip

4/10 Poor

The beaches were completely unusable. I had planned a beach resort vacation for my son and partner, only to arrive and find the entire beach closed due to excessive seaweed and a pervasive, unpleasant smell throughout the property. The facilities are definitely not as nice as advertised. It’s a quiet place—mainly because there were very few guests. On the positive side, the restaurant staff were exceptionally polite and friendly, and the spa was excellent. However, dealing with management was a completely different experience. They were unreasonably strict and unwilling to listen to any concerns. I had to check out after just a few days due to the overwhelming seaweed odor and lack of beach access, but they refused to acknowledge or find a reasonable middle ground due to my early check out.
Mohammad Mustafa, 7-night trip

10/10 Excellent

Had an amazing time, definitely would stay again
Jazzmin, 3-night trip

10/10 Excellent

We especially loved the waiters in the Spanish restaurant Cruz, Santiago, Angel made us feel spoiled! The pool bars were wonderful and the rooms were big!
Jill, 7-night trip

10/10 Excellent

Property was lovely will visit again.
Adele, 5-night trip

6/10 Okay

O
Jennifer, 7-night trip

10/10 Excellent

This was our very first family vacation with our 2 kids. Everything was amazing. The food at every restaurant was incredible, the staff were all amazing. The waiter Alma was our favorite, she was always brining drinks, telling us about Mexico. The property was clean, the kids side pool does need to be renovated but our kids were in there for hours every day. Highly recommend!!!
Melina, 7-night trip

10/10 Excellent

Excellent service, food and very clean!! Will return!
Amy, 5-night trip

6/10 Okay

Small No hot water Service was very good
Giovanni, 6-night trip

6/10 Okay

Beach is not clear water and lots of weeds in the water and not any entertainment in the night.
Samandeep Singh, 7-night trip

10/10 Excellent

Good hotel
Ababacar, 1-night trip

10/10 Excellent

Love this place ❤️
Marisol, 7-night trip

10/10 Excellent

We loved how everyone was lovely and helpful. The staff here were excellent and satisfied with the experience overall. We would love to stay here for our next trip!!
Linda Nayely, 6-night trip

6/10 Okay

Food in buffet was great. If your were not at an a la carte first wave between 5:30-6:00 you are waiting an hour and half plus to get a table. Also they have a restaurant at the beachside of the resort which serves fresh pizza, it is the best part. Rooms were always cleaned This place is Definitely meant for families. No partying going on
Bruce, 7-night trip

10/10 Excellent

I like this property and service is good, but they need to Focus on Food menu
Md, 3-night trip

10/10 Excellent

I believe the new management - Taffer
Ananda Ravi, 4-night trip

8/10 Good

Beautiful resort and amazing staff (they were the highlight). Our favorite was the cabanas on the beach. Under new ownership with renos underway so lowlight was loud construction one night until 2 am and no running water on our departure day at 5:30 am (no shower before long travel day). There were no 'heads up' about these. Got called daily about meeting with sales person for excursions, etc, despite being very clear we weren't interested. Beach is very rocky (big rocks) and lots of seaweed at times. Overall, trip was good, but probably would try som
Chad, 7-night trip